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Receivables & Collections
Discussion List
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Receivable account defaulting while creating Customer MasterSummary: Receivable account defaulting while creating Customer Master Content (required): Users are creating Customer master and system defaults Receivable account in Ma… -
How to account for discount in different account than revenue for sales order transactions?Summary: How to account for discounts in a different accounts than revenue for sales order transactions? Content (required): the transactions interfaced from order manag… -
Extending Customer Accounts in AR module by using Extensible FlexfieldsSummary: We are using out of the box Oracle cloud AR module. We would like to capture our billing requirements as well by extending the customer accounts table using Ext… -
crmRestApi accounts REST API returns no recordsSummary: We are trying to call /crmRestApi/resources/11.13.18.05/accounts but didn't get any records in the response. Could you please let us know what roles and data ac… -
can i resubmit auto invoice for lines previously deleted from the interfaceSummary: can i resubmit the auto invoice request for lines previously deleted from the interface knowing that sales order status is awaiting billing Content (required):c… -
All tasks in a strategy have completed, but the score has not changed. What happens?Summary: I was wondering if in these cases the existing strategy is closed and a new (same) strategy is automatically re-assigned or will the existing strategy stay open… -
Lock Box - Number of instance to process AutoApplySummary: We are running into the lockbox load processing taking a long time 24+ hours. Does any one have any guidance on what the number of receipts to worker ratio shou… -
Can we add a parameter to print receivables transaction ess job and that is used to send an email?Summary: Need an additional parameter to send an email to the specific email used as parameter in the ess job. Content (required): Version (include the version you are u… -
Incomplete Option should be Disabled for AR TransactionSummary: Incomplete Option should be Disabled For Transaction which got imported from Sales order Content (required): Incomplete Option should be Disabled for AR transac… -
One Time Customer Account Ship To - Online Retailers and Dropship/DistributorsSummary: My organization has many customers, including retailers like Amazon who act as an On Account Drop Ship or Distributor for our product. This means when an AR Inv… -
View Image and transaction pdf are not sameHi, In Receivables, the trasaction pdf and view image are printed based on two different templates. There are 2 templates, Template A and Template B. Template A is set a… -
Creating Credit memo to a paid invoiceHi, AutoInvoice leaves the related credit memo in the interface table until receipt is unapplied from the invoice, if the invoice is paid. Client requirement is, if the … -
Localization Document Sequence Numbering for EMEA CountriesSummary: EMEA Country Entities require gapless localization document sequence numbering to meet their local Requirement. Content (required): One of our client is using R… -
We need to close Feb-2023 AR period that was accidentally openedSummary: How can we close the Feb-2023 AR period that was accidentally opened? And how can we reopen that period when we are ready to reopen? Content (required): Version…User_2025-03-10-22-58-54-993 51 views 4 comments 0 points Most recent by User_2025-03-10-22-58-54-993 -
Recurring Bill Plans Don't Generate Some InvoicesSummary: I have some recurring bills plans for 1/1/23 the system generated some of these but some not. The Recurring Bills Plans are all in Status Tracker complete. Why?… -
Need to bring in Invoices through FBDI Import AutoInvoice in Closed or Other Status - Already PaidSummary: Need some help on how to bring in Invoices post-go-live that are already paid. We have an application that captures Credit Card information for most of our orde… -
Customer Contacts Point Email Format-For sending invoices as pdf attachmentSummary: Hi We would like send invoices by email to customers with a pdf attachment. As per our understanding this functionality works only if the contact point for emai… -
Can I delete a Bill Receivable Remittance in Completed Approval?Summary: I would like to force a delete for a Bills Receivable in Completed Approval status. It's possible? Content (required): Dear All, I marked as Canceled a Bills Re… -
Is it possible to delete a Bills Receivable Remittance Batch in Started Approval Status?Summary: I have a Bills Receivable Remittance Batch in Started Approval Status and I cannot approve this because already exist another bills receivable remittance batch … -
FBDI or API Manage Recurring Bill Plansis there any API or FBDI template for uploading of opening Recurring Bill Plans as the Customer has more than 600 plans which need to upload -
change date format in FBDI Templateis it possible to change the Date format in FBDI Template (Receivables AutoInvoice Import) as currently YYYY/MM/DD but the Customer wants DD/MM/YYYY format -
Autoinvoice KO in case of B2B - revenue account issued from fulfill org instead of validation orgSummary: The interface from OM to AR have to take into account for autoaccounting value source "standard lines" - the item at InventoryOrganizationId level and not at Re… -
The Supplied Unit of measure and Primary unit of measure of your system item must share same UOMSummary: The Supplied Unit of measure and Primary unit of measure of your system item must share the same Unit of Measure class Content (required): Some of the Import Au… -
On Account Items - Accounts ReceivableSummary: Content (required): Hi Experts, Please explain as to what are on account items in AR refers to ? Thanks, Vipusha Version (include the version you are using, if … -
Predeliquent Collection StrategySummary: Hello Team, Our client has payment term of 60 days and at -30 days they want to send email. How that can be configured using collection strategy? Regards, Nidhi… -
Issues with Cloud dunning (Collections)I have the following two general situations: 1) On the customer site, there are invoices in different currencies – the calculated dunning letter total seems as if it con… -
Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: here is the screenshot where only the active bank details are shown, there is one record that exists here where the Bank details got end date, that is not showi… -
Customer Profiles is not getting loaded as part of 19 Tab CustomersSummary: BU ID, Batch ID all is fine, No Error that is showing up, It is just that the System is not taking in Customer profiles when we see the record count in Manage D…
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How to enable the Class code under Classification CategoriesSummary: The Class code under Classification Categories is disabled, How do we enable it Content (required): Version (include the version you are using, if applicable): …
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Year-end close procedure in ReceivablesContent (required): Hi all, Is there something to be aware of or extra reports to run when completing the year-end closing of the receivables module, or is it just like …