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Receivables & Collections
Discussion List
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Upload Printed Receivables Transactions by Business UnitSummary: Content (please ensure you mask any confidential information): Two of our business units have different requirements when it comes to what should happen when th…
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Customer data is not processed after running the "Import Bulk Customer Data" processSummary: Hi All, In the customer import process, both the "Load Interface File for Import" and "Import Bulk Customer Data" processes indicate a status of "Succeeded"; ho…
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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how to define credit rating for customer in oracle fusionHi All, how to define credit rating for customer in oracle fusion Regards, Santosh
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Is there a way to merge 2 customer accounts belonging to a single party ?Summary: Is there a way to merge 2 customer accounts belonging to a single party in Oracle Fusion ERP ? Content (required): If this is possible then I will need the step…
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Customer Import (FBDi) successful but no records importedSummary Customer Import (FBDi) all processes successful but no records importedContent Hi I am trying to upload customers via the Customer Import file (extensive version…
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2 Factor authentication for Bill ManagementSummary: Is their any way we can configure 2 factor Authentication for Bill Management?. We couldn't fine any convincing on the Oracle support. Content (please ensure yo…
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Strategy assignment at transaction level not assessing individual transactionsSummary: Strategy assignment at transaction level not working Content : We are migrating data from legacy system to Oracle fusion, and the client has a requirement to do…
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Privilege for AR Credit MemoHi Please let us know the privilege to remove credit memo access for AR user Operation Name Privilege Code Privilege Name All Operations AR_CREATE_RECEIVABLES_CREDIT_MEM…
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How to Apply bulk remittance to open AR transaction in fusion ReceivablesVersion -25A Requirement: as part of receipt creation, the customer is using Autolock in order to create receipts on daily and created receipts with unapplied status. Bu…
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Edit Receivables Customer Profile Class gives error while updating Payment TermsSummary: I am setting up Customer Account level Balance Forward Billing details. AR-855654 Content (please ensure you mask any confidential information): I am setting up…
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How to Reconcile Returned Customer Receipts in Oracle FusionSummary: A customer receipt was reconciled with a payment deposit in the bank statement. However, one of the receipts was later returned due to issues with the customer'…
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Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t…
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Err-There are multiple records in this file which resolve to the same target record in the databasewe have been using 19-tab for initial customer upload and 4 tab to update Bill-to site, Additional Address elements and Reference Accounts (with references used in 19 ta…
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How does multiple email addresses on contact on Customer Account Site level work?Content Hello We can add multiple email addresses on contact on the same Customer Account Site. With our current the setting from the screenshot, we have only one email …
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Show original transaction's Remit To address on Credit MemoSummary: We'd like to have the Remit To address shown of the original transaction on all credit memos. We have one single remit-to address for each country set up, but i…
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How can I to reconciliate a debit memo reversal in cash managment?We have a issue, because in AR made a recepit reversal trough Debit Memo, this document doesn´t apper in Cash module. Even in Cash Position or manual reconciliation, but…
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Is there a way to mask customer PII details in Testing EnvironmentSummary: The Testing Environment has the original details of the customer, can we mask those that? Is there any way to do that. Content (please ensure you mask any confi…
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Unapplying Credit Memo does not update AR_RECEIVABLE_APPLICATIONS_ALL.applied_customer_trx_idSummary: We tried deleting a credit memo through Manage Credit Memo Application so we are expecting that the ar_receivable_application_all. applied_customer_trx_id will …
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Receivables table for On Account Credit Memo transaction reference numberSummary: How to identify transaction reference of (1) On-Account Credit Memo applied through Manage Credit Memo Application and (2) Credit Memo applied through Receipt? …
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do we have any soap/rest api available for creating ar invoice in interface tables?Summary: do we have any soap/rest api available for creating ar invoice in interface tables? Content (please ensure you mask any confidential information): Version (incl…
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Customer Accounts - merge/transfer functionality?Summary: Is there any possibility of transferring Customer Accounts and Sites from one Party to Another? Content (required): In case we have: Party A with Customer Accou…
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Account scoring formula in Oracle Advanced Collection not working correctlySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Issue Refund screen, the Customer Party Bank Account screen is blankSummary: Open up the receipt and complete the various fields in the Issue Refund screen, the Customer Party Bank Account screen is blank. The customer is a Direct Debit …
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AR Approval FunctionalityHi Team, In AR Approvals, is it possible to create the below approval scenario for newly released AR approval functionality - Is it possible to define the approval rule …
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Can we use Third party app to track email delivery of invoices in Oracle Fusion ReceivablesWe want to track email deliver of invoices (Oracle Fusion Receivables), can we use a third party app like SendGrid. We often get calls complaining that customer has not …
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Oracle Fusion Bill Management hosting on third party IDCSClient wants to have 'Oracle Fusion Bill Management' (SaaS) on their in-house portal which is shared with their partners and Customers. ‘Oracle Fusion Finance Bill Manag…
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Same bank account to more than one customerSummary: Same bank account to more than one customer Content (required): A customer pays the invoices of over 100 of our adult social care customers, but Oracle won't le…
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Create Customer Statements - Show only InvoicesSummary: Create customer statements prints all the activities of the customer including credits and receipts, how can we restrict the statements to print only invoices f…
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Receipts are not created via "Create Automatic Receipt" taskSummary: Receipt is not created in the system after approving the "Create Automatic Receipt Batch" process. Content (please ensure you mask any confidential information)…