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Receivables & Collections
Discussion List
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Is there OTBI report for available credit balanceSummary: How to calculate Customer Available Credit Balance — is there an OOTB OTBI report, or is a custom report required? Content (please ensure you mask any confident… -
Production-to-Test refresh - Customer communicationsSummary: After a Production-to-Test refresh, what controls are available to prevent AR invoices and customer communications from being emailed to external customer addre… -
Print Receivables Transactions Email Delivery Issue - Only One Sender Email WorksSummary: Hi Team, We are facing an issue with invoice email delivery in Oracle Fusion Receivables. Process: Print Receivables Transactions Process Transactions for Deliv…
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In Print Receivables Transactions the Batch Name is not passing to the Arguments.Hi Experts, We are facing and issue in Print Receivables Transaction ESS job. Even if we passed the batch name (as shown in the screenshot) the process runs without it a…
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Can the credit card token be sent from Oracle to CyberSource via OIC?We are implementing credit card payments and would like to understand whether Oracle supports sending a credit card token to CyberSource through Oracle Integration Cloud…
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In AR Receipts, can we make Remittance Reference Detail-> Reference field optional or dummySummary: In AR Receipts can we make Remittance Reference Detail optional or give some dummy values) Content (please ensure you mask any confidential information): In AR …
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Unable to update Preferred Name on the Customer AccountSummary: Unable to update Preferred Name on the Customer Account . How to update it ? Is there an API ? Can we update using FBDI ? Content (please ensure you mask any co…
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How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre…
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Source based restriction of accountSummary: Hi Is it possible to restrict the entry of account based on source. e.g. an asset cost account which should only have an asset subledger as a source for account…
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We need to schedule ESS Job 'Process Expired Credit Authorizations'.We need to schedule ESS Job 'Process Expired Credit Authorizations'. However, we can see none of the parameters are mandatory. Can you please let us know if there is any…
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How to create collector GroupSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is the receipt created based on credit card authorization or the actual capture amount?Summary: We are implementing Oracle Payments with CyberSource for credit card processing. Our understanding is that Oracle Receivables creates the receipt as soon as it …
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Boleto Document Sequence is based on Due Date of the invoice and not based on Invoice.Summary: Hi Team, We noticed that Document Numbering are based on Due Date and not based on the Invoice instalments In the below images, as you see in the first screensh…
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Is there a way to default Business Unit in Manage Collections Document ScreenSummary: Hi Team, Could you please let us know if there is a way to default Business Unit for users under Manage Collection Document Screen (boletos). We would like to d…
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Require API so update profile history at account level for customersSummary: There are approximately 1,900 customer records for which the source system reference is missing. Because of this, we cannot update these records using FBDI. The…
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Function or purpose of the Days in Days Sales Outstanding Calculation in Receivables System OptionsSummary: Days in Days Sales Outstanding Calculation is a setting value in the Manage Receivables System Options setup task for the Receivables Business Unit. What is the…
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using lock box is it possible to display accounting date, deposit date,receipt creation date as sameSummary: Using lock box is it possible to display accounting date, deposit date, receipt creation date as same Content (please ensure you mask any confidential informati…
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How can we have Receipt Method listed in View Transaction ActivitiesSummary: While checking the receipt information from AR Invoice Transaction by clicking on Actions LoV > View Transaction Activities one can see the Receipt information …
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How to change the way the ‘Receivables Ageing by General Ledger Account’ report is generatedDear All, As the title suggests, we are trying to change the way in which the customer ageing report is generated. Specifically, the client’s business side has asked us …
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Possibility of changing the whole tax amount on the AR credit memoHi Experts, When creating an AR Credit Memo using the Credit Transaction feature, the user enters a credit percentage, after which the tax amount is calculated automatic…
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Print Receivables TransactionsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to locate account owners of external bank accounts throgh user interfaceSummary: When entering a bank account on customer B, we receive a notification saying thah the bank account is already in use. How do we locate the original bank account…
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How to Restrict Customer (Party-Level) Data Visibility by Business UnitHi, We have a requirement to restrict visibility of customer (party-level) data based on the business units that users are assigned to. For example, if User 1 has access…
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Customer is getting a different page rather than a Bill Management DashboardWhen the registered Customer gets email for BIll Management, he is getting a different page rather than a Bill Management Dashboard
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Not able to query an existing bank account and add it to a customer siteSummary: When trying to add an existing bank account to a customer site - there is no option to search by bank account number. We are also not able to search by bank nam…
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Configuring Bill ManagementOur requirement is to configure Bill Management for our Client. We have enabled the functionality, completed the 'Bill Management system option' and 'Registration of Cus…
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Unable to view orders to receive where user is 'Entered by' but not 'requester'We are experiencing an issue where a user is attempting to receipt orders in cases where they are listed only as the ‘entered by’ user but not as the requester. Prior to…
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How to filter AR ageing based on Natural Account SegmentHi, Can we filter AR ageing based on Natural account. Kindly guide me as to how to add the parameter - Natural account in AR ageing. Thanks, Abeshek VP
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How to add Invoice description into AR AgeingHi, The business would like to add Invoice Description into AR ageing for better understanding Kindly assist me as to how to bring the Invoice Description data into AR A…
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Can Bank Charges Be Recorded at Receipt Level Without Being Reversed During Receipt Unapplication?Current Process Customer payments are routed through a third-party intermediary bank. The intermediary bank deducts a service charge from the payment amount before remit…