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Receivables & Collections
Discussion List
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Business requirement is to create a new transaction item line using Rest apiSummary: Want to create a New transaction item line for an Existing invoice and also for new upcoming invoice we have a requirement to manually add a new item line, we w… -
Unable to Incomplete AR TransactionsSummary: Unable to Incomplete AR Transactions and these transactions are not accounted, not applied and there are not activities, however its not allowing us to incomple…
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AR invoice rejected with memo line errorAR invoice rejected with You must enter a valid memo line ID. The current memo line ID is {MEMO_LINE_ID.; You must enter a valid original system bill-to customer address…
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AR Approval Workflow RelatedHi Team Recently we got AR Approval Workflow in 24D release (for imported 25A release), however, have below concerns- Approvals are not getting triggered on Bell Notific… -
Collection Strategies - Include Disputed InvoicesSummary: Customer have flexibility in current EBS to assign a Dispute-specific strategies to transactions or accounts. Requirement is to have similar functionality in Fu…
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Unable select business unit with BU access when creating autoaccounting rulesSummary: Content (please ensure you mask any confidential information): Hi, We have given the below roles to the user with the security context as BU (lets assume it as …
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Restrict Adjustment access in Billing but keep in Account receivables.Summary: Currently a user is assigned with 2 custom roles that give access to Billing and Accounts Receivable work area respectively. We are trying to restrict Manage Ad…
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Errored while trying to complete the AR transactionSummary: When trying to complete DOO invoice getting the below error "The remaining balance of the letter of undertaking isn't enough. You must either increase the balan…
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Netting across Legal EntitySummary: Hi Team, We have certain AP and AR Transactions of different legal entities to net off the balances. Since cross entity Netting is not possible in Fusion applic…
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Query by descriptive flexfield at customer header levelSummary: Client needs to add a custom field at customer header level but needs to be able to query by such fields. This is currently not possible in Receivables Cloud. H…
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Is there is a possibility of sending same BFB report to two different Email ID's.Hi, The business intends to send the same BFB report to two different email addresses. Is there a way to achieve this, or while submitting the ‘Create Balance Forward Bi…
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SQL Logic required to derive value for Status Field from Manage Transactions screenI checked for one of the AR Invoice where status value is showing as "Complete" in application. But in ra_customer_trx_all, I checked and found that there is STATUS_TRX …
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Approach to record Penny or small dollar transactionsSummary: Hello Team, We have a requirement to process small/penny dollar transactions because of upstream billing system changes, which we need to eventually create rece…
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Running Create Customer Statements (Statement Generation Report) Outside of UISummary: Is it possible to pass the parameters for the scheduled process "Create Customer Statement" to Fusion without doing so via the UI? We currently utilize OIC (Ora…
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ERP A/R - native feature for billing in other languagesSummary: Hi team, reaching out with an AR question. Does ERP Receivables offer natively (out of the box) the ability to create invoices in other languages? Example: the …
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Collections Agent unable to view all collectors in collections moduleSummary: We are trying to allow our collections agents to be able to view all data in the collections module, including accounts that are assigned to other collectors. O…
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There are reminders being sent out for less than £5 in the Collections part of the system,Summary: There are reminders being sent out for less than £5 in the Collections part of the system, however the Minimum Dunning amount should be set at £5. Example 10p r… -
Recommended Frequency to run Receivables transaction jobsSummary: Hello Experts, What is the recommended frequency to run the following jobs on regular basis in Fusion? Refresh Receivables Transactions for Customer Account Sum…
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update DFF more than Segment30 in FBDISummary: In the current FBDI customer template, we have observed that some DFF attribute options are visible , but only a limited number can be seen . For example in the…
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customer merge auditSummary: We are planning to perform customer merge . We need to check if there is an audit report available in oracle which can provide the details of which customer was…
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What is the 'Case Number' column at customer transaction level in the Advanced Collections Module?What is the 'Case Number' column at the customer transaction level in the Advanced Collections Module, and how can we capture the value for that column? Can we manually …
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Unable to upload the Customer Reference Accounts against the Customer SitesHi Team, We are trying to update the customer reference accounts, such as tax, revenue, and receivables, against the customer sites. I tried using the customer FBDI spre…
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How to update customer account contact end date?There are around 7k customer account contact records that have been end dated incorrectly and is causing issues in Order Management (i.e. unable to issue Sales Order for…
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Payment Terms to direct debit only on 15th and end of the monthSummary: I have a requirement to allow direct debit for a customer only on the 15th of the month or at end of the month for the same customer but not in between. Is ther…
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how to get bill to customer site number from receivables details (transaction number)I have the Transaction number , and calling the receivables API for other details ,from where can i get the bill to customer site number
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Can not see Promise button not availableI am not able to see the Promise button in Review Customer Accounts -
Auto invoice import is going in errorAuto invoice import is going in error '+---------------------------------------------------------------------------+ UTIL-CURRENT TIME (DATE=12-FEB-2025) (TIME=14:55:11)…
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Automatically change Broken Promise to CancelledIs it possible to automatically move a broken promise to cancelled after a certain number of days has passed?
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where define tax name and code?I want to define name and code of Receivables transaction, which is the task : thank you
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Dunning letter does not have any transactionsWe are facing a peculiar situation where dunning letter is generated but it has only body of the letter and no transactions. Any idea what could be wrong. Normally, prog…