To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
Credit Memo AR Invoice, the tax is calculating though the Original Invoice doesn't have the Tax.Summary: The tax is calculated while creating the credit memo AR invoice, though the original invoice doesn't have the tax. We have tried providing a TAX EXEMPT (0%) cla… -
How to update sales person at Customer AccountSummary: Hi Team, We need to update Sales Person details at Customer Account level under Account Information. Is there any REST or SOAP API to perform this operation.
-
How to add a document as attachment to notes in collectionWe would like to add a pdf document from customer to the Notes Section of the Collection Workbench. Is there a provision to do so in Oracle fusion? Appreciate your help …
-
How to create a Custom AR role that only has access to Manage CustomersI'm creating a Custom Role that only has access to Manage Customers inside Accounts Receivables. The role that is needed has to only visualize the Manage Customers page …
-
Change the default on request parameterFor ex. the default for scheduled process 'Send Dunning Letters' the parameter Draft Mode is defaulted to NO and we have a requirement to change this to YES - is this po…
-
What is the privilege required to add contact point type "Mobile" in customer contactHi Community members, I am facing one issue w.r.t Customer contact. Customer site > Communication > Edit Contact > Add Contact Point > here the user can't see the option…
-
Sample payload for fscmRestApi/resources/11.13.18.05/receivablesCreditMemos RESTSummary: Please, can someone provide a sample for the REST. fscmRestApi/resources/11.13.18.05/receivablesCreditMemos In the reference doc. I cannot find a working sample…
-
How to Handle Bank charges in fusion receivables.Summary: Existing setup,, Whenever the money is received from the customer,, Based on the tolerance some of the amount is transferred to reconciliation difference accoun…
-
Multiple Options Appearing in Account Address SetHi Community Members, I have one issue to discuss. Right now when I try to add customer site, we need to select account address set and we can see following values in th…
-
Can a collector tag customer as "Do not call" such that no communication is made with that customerSummary: if the collector select the customer under an option saying DNC (do not call). That particular customer should not receive any kind of communication from collec…
-
Invoice Electronic Listing for Italy report doesn't workas described in the summary we are experiencing difficulties in launching the following scheduled process “Invoice Electronic Listing for Italy”. Below is a detail of th…
-
How to Create Credit Memo Via FBDI and Applied to an Invoice Without Copying the Latter Memo LineSummary: Credit Memos created via FBDI and applied to an invoice via FBDI results to a memo line the same with the invoice. For example: Line 1: Invoice with memo line o…
-
How to restrict accounts in the revenue distributionSummary: Is there a way to enforce which revenue accounts can be used in the line distributions for a specific transaction type and/or is there another way to achieve th… -
Issue while creating AR Customer Profile using we serviceHi, I tried to create Ar customer profile using the ReceivablesCustomerprofileservice webservice It was working perfectly before with me using the same combination of pa…
-
How can i add new parameter in Import autoinvoice like (Ship-to Address)?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
API for updating at the customer site level for enabling the field Send Dunning LettersSummary: Looking for API for updating on mass the customer site level for enabling the field Send Dunning Letters Content (please ensure you mask any confidential inform…
-
How Can I add new column to Adjustment Approval infotile under AR Billing?Summary: We have a requirement of adding Invoice Open Balance to the Adjustment Approval infotile under Billing. How can that be achieved as it is standard infotile by o…
-
Use Service "processInterfaceLine" OR "createSimpleInvoice" when createing Receivables InvoiceSummary: I want to develop an OIC integration that consumes an external SOAP web service that provides Receivables Transaction records info. to create them on The Fusion… -
Roles that offer broader visibility in the main interface for clients in default of paymentUsers with the standard role "Collection Manager" have a limited view, restricted to their own assignments, in the main interface for clients in default of payment. Is t…
-
Dunning Letters vs Collections DashboardHi, We are implementing the Collections module to send dunning letters to our delinquent customers. We use Staged Dunning and we just sent our Stage 1 letters. Anyone ha…
-
AR transaction numbering not tying back in SCFO when document sequence number is being usedSummary: In AR we are using "Copy Document Sequence number as the Transaction number" . When we are importing the AR invoice for SCFO we are unable to see the updated tr… -
Site Language field on Simplified FBDI - what is is uses?Site Language field on Simplified FBDI - what is is uses? we need to use the language feature on customer invoice, whenever customer need AR invoice to be print in there…
-
Best Practices for Scheduling Processes for AR Data SynchorinisationSummary: Hello Experts, What is the typical interval we recommend for scheduling the following jobs in AR? Please share the best practices, and let us know if scheduling…
-
The approver details for AR CM approval is not visible > where do I check the approver details ?Summary: I need to check the Approver details for AR Credit Memo created after dispute. How can I check the approver details for AR Credit Memo? Content (please ensure y…
-
Can we import receipt from Bank statements ? What all considerations to be made ?Summary: What all configuration need to be made and what auto match rules to be configured to match to transactions using API ? Content (please ensure you mask any confi…
-
Manually created customers - update existing profileSummary: Hello Team, We have few customers created manually from front end UI with existing profiles As we dont have orig system references for these customers, what is …
-
Collections Dashboard - Expected Amount and Expected Data table detailsSummary: Need to know the source table that holds the below marked fields - Expected Collection Amount and Expected Collection Date. Able to get the Unpaid Reason from t…
-
Single use Credit Card Customer payment more than 100K issue.Summary: We have issue with Credit Card Customer payment. The Credit card is one time card and it troughing error, when ever user is making payment more than 100K. Is th…
-
why is the collections strategy not changing when an older invoice is paidSummary: I am using the Account Age of Oldest Overdue Transaction data point. I have a strategy setup based on the oldest invoice outstanding which starts with a friendl…
-
Issue with application of Credit MemoHello Experts, We are encountering an issue in Accounts Receivable where a credit note of $44 was created, and an adjustment of $28.05 was made, bringing the total due t…