To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
DR number and Shipment number not appearingSummary: I have 3 lines on one SO, all lines are closed and billed. But when checking on OTBI (sales invoice report), DR and Shipment number is not appearing on one SI. … -
Mass AutoApprove AR Transaction AdjustmentsSummary: We have a customer requirement to mass auto approve the AR Transaction Adjustments. The record count is huge and manually performing the task is not feasible so… -
Need to Modify Bill Management Welcome Email NotificationOnce the customer email address is registered in Bill Management, after registration completes user will receive an welcome Email. We would like to customize this welcom…
-
Oracle address validation service with Create Customer in ReceivablesSummary: Is there a way of integrating Oracle address validation service with the Create Customer page in receivables or we need Customer Data Management for the same? A…
-
Dispute Withdrawal from WorklistSummary: Hi team, In order to withdraw a dispute from approval, we need to navigate to BPM worklist> Administrative Tasks > Search for the dispute number> Actions> Withd…
-
Issue regarding customer relationshipI have explained the issue that I am facing in the attachment. Please advise
-
How to Create View or Read Only Custom Role For Customer in Account ReceivableHi, How to Create View and Read Only Custom Role For Customers in Account Receivable, Could you please help with this requirement. Regards, Yogananda
-
For BFB enabled customers Transactions are not getting picked when run in Draft mode?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Not able to use two different direct debit funds capture formats for customer payment for single BUThere is requirement for one BU to have two separate direct debit funds capture formats based on customer country. Each country customer has their own receipt method. Ca…
-
UNABLE TO UPDATE ACCOUNT PROFILE FBDISummary: I´m trying to update the Customer Account profile by FBDI. -Credit Currency -Credit Limit -Payment Terms The process complete successfully , Only the Payment Te…
-
Issue when the billing team creates refunds in Oracle, invoices are created on the AP side of OracleSummary: When the billing team creates refunds in Oracle, invoices are created on the AP side of Oracle. The AP team has flagged that the banking information for an invo…
-
Extract data store for Receivables Customer RecordsHello - we're working to build out reporting using a third party data warehouse tool. We've already connected Oracle with this tool and mapped almost all objects except … -
Updating StructuredPaymentReference for a Standard Receipt for Reconciliation PurposesSummary: I know these is already an idea regarding this limitation, but has anyone else found a workaround for this issue? Our use case is that we send standard receipts…
-
Privilege required to enable "Apply credit memo"I create a custom role for AR user, because I have some basic user, who they don't incomplete transactions because they don't have authorization. I added all privilege I…
-
Receivables Transaction Review and Control ReportingSummary: We are working on implementing the new feature around Receivables Transaction Review and Control, however we are looking for reporting related to the credit mem…
-
Subsequent changes in DFF in Manage Customers is not recorded in the Audit ReportSummary: Hi We have a DFF in Manage Customers, which we have added in the Manage Audit Policies for auditing. We have made one initial change and it was recorded in the …
-
Unable to run jobset successfullySummary: "Print Delivery Date Set Job" is not working as expected. We have created the job set for this step1 & step2 and expecting that the standard bursting query shou…
-
Migrate Closed AR InvoicesSummary: Hello, We have a requirement to migrate Closed AR Invoices and Receipts within the past 2 weeks from our legacy system (R12). Can someone provide the best strat…
-
I need to link Sales order with receivable receiptSummary: Hello i have a requirment to link sales order with receivable receipt (on account ) Content (please ensure you mask any confidential information): Version (incl…
-
Is there a standard way to link receivables receipt to sales orderSummary: Make a Link between receivables receipt and sales order Content (please ensure you mask any confidential information): I want to link receivables receipt to sal…
-
Supplier Balance Aging ReportHi Oracle Experts, We have identified an issue with the supplier balance aging report, where balances from suppliers without active contracts are still appearing. Specif…
-
SQL for Customer Site communication details and responsibility typeSummary: We need an extract of Extract of Responsibility Types for all customers. Could someone help with the SQL to extract this information. Basically the extract shou…
-
Need to trigger Custom ESS job rather than standard ESS job for sending Dunning LettersIn the Collections menu, under the customer profile, there is an option called "Strategies." Within this, there is a "Tasks" section with options like "Soft Reminder" an…
-
JBO-27004: Attribute set for AccountNumber in entity CustomerAccountEO__DefCustomizer__ failedSummary: Hi Team, We are trying to update account number using below SOAP service but it is throwing error. crmService/CustomerAccountService Payload: =
-
I require the creation of a role for receiptSummary: I require the creation of a role with exclusive access permissions to open, view, and make adjustments to existing receipts. Could you please guide me on how to… -
Is it possible to edit Tax Determinants for an RMA Credit MemoSummary: Hello, For an RMA Credit Memo, we cannot find the columns for Tax Determinants at line level. We need to edit the Tax Classification and Product Category inform…
-
Multiple Export charges are charged for Export Receipts.Summary: Export Charges Content (please ensure you mask any confidential information): Multiple Export related charges for Export Receipts Version (include the version y…
-
ApproveInvoiceTask in BPMSummary: Trying to Configure a workflow for the new AR Invoice approval feature Content (please ensure you mask any confidential information): Hi, we are trying to see i…
-
BAi2 LockboxSummary: We have a standard BAi2 Lockbox developed by bank and is working as expected. The receipts are uploaded in UI as receipt Type = standard. We have a requirement …
-
Automatch rules not prioritizing customerWe've seen some cases where payments have come in with no client mapped and then the automatch rule is finding an invoice for the same dollar value and applying it. We w…