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Receivables & Collections
Discussion List
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How to update sales person at Customer AccountSummary: Hi Team, We need to update Sales Person details at Customer Account level under Account Information. Is there any REST or SOAP API to perform this operation. -
How to generate a report reflecting the receivable balances for customer with Employee as classificaEmployees will be set up as customer in the receivables module. How can I generate receivable balances per employees?
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How can we disable a delivery channel code while issuing AR RefundsSummary: We are facing an issue where the user is selecting wrong delivery channel codes while issuing AR refunds and we would like to disable them. Even though we have … -
What is the purpose of the Primary flag at each level of the customerWhat is the purpose of the Primary flag at each of the 3 levels? - Account Site Contacts level - Contact Points - Account Contact Responsibilities
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ORA-06512: at "SYS.XMLTYPE", line 169Summary: Hi, i have created the AR Invoice Auto Mail by taken the reference of "Print receivable transactions", if i schedule the report the report should send the invoi…
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why strategy task status is skipSummary: Why strategy tasks status is Skip automatically for all tasks until it reaches the last manual task and it is waiting to process and none of the previous steps …
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dunning letter send failed when use client email as 'From Email'Hi We are using dunning letters function, and dunning letter is sent out successfully when Send or return email address for dunning correspondence in collection preferen… -
why is the collections strategy not changing when an older invoice is paidSummary: I am using the Account Age of Oldest Overdue Transaction data point. I have a strategy setup based on the oldest invoice outstanding which starts with a friendl…
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Non-Receivables Begin Balance is still showing in Receivables to Ledger ReconciliationBalance is reversed but still showing in Receivables to Ledger Reconciliation in Non-Receivables Begin Balance. Why the amount is still showing in Receivables to Ledger …
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Single use Credit Card Customer payment more than 100K issue.Summary: We have issue with Credit Card Customer payment. The Credit card is one time card and it troughing error, when ever user is making payment more than 100K. Is th…
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Issue with application of Credit MemoHello Experts, We are encountering an issue in Accounts Receivable where a credit note of $44 was created, and an adjustment of $28.05 was made, bringing the total due t…
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Can we import receipt from Bank statements ? What all considerations to be made ?Summary: What all configuration need to be made and what auto match rules to be configured to match to transactions using API ? Content (please ensure you mask any confi…
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How to restrict accounts in the revenue distributionSummary: Is there a way to enforce which revenue accounts can be used in the line distributions for a specific transaction type and/or is there another way to achieve th… -
Multiple Options Appearing in Account Address SetHi Community Members, I have one issue to discuss. Right now when I try to add customer site, we need to select account address set and we can see following values in th…
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Sample payload for fscmRestApi/resources/11.13.18.05/receivablesCreditMemos RESTSummary: Please, can someone provide a sample for the REST. fscmRestApi/resources/11.13.18.05/receivablesCreditMemos In the reference doc. I cannot find a working sample…
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I require the creation of a role for receiptSummary: I require the creation of a role with exclusive access permissions to open, view, and make adjustments to existing receipts. Could you please guide me on how to…
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We have a requirement to reprint receivables transactions based on the Tax reporting code.Summary: We have a requirement to reprint receivables transactions based on the Tax reporting code, i see this parameter is not available on 'Print Receivables Transacti…
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Suppliers Without Accounts Are Showing In The List Of Customers in Manage CustomerHi Community, We are facing one issue in Oracle Cloud Fusion - Manage Customer Suppliers Without Accounts Are Showing In The List Of Customers in Manage Customer. Can an…
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How to setup email subject for different dunning lettersSummary: When we are sending different dunning letters like Soft Dunning and Hard Dunning, we want different email subject to it. Content (please ensure you mask any con…
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customer pays in one check for 2 different business unit. How to handle it through AutolockboxFor Autolockbox - We have various customers who pays invoices of different BU's in one single check. How to handle this in Autolockbox. File that bank sends will get pro…
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Implementing Bill Management with Cybersoure credit card gatewaySummary: Bill Management implementation with Cybersource credit card gateway Content (please ensure you mask any confidential information): Our client has decided to use…
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scheduled create accounting end date issueDear Oracle Support, I am encountering an issue with a scheduled process(Create accounting) that is not updating the end date as expected. Problem Description: I have sc…
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What is the limit for the number of records that can be added to a case?When creating a case too many records are found. The warning message appears "Too many matching records found. Specify additional criteria to limit the number of records…
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Can i Create a credit limit for 2 accounts under the same party.Summary: We want to have different credit limits for 2 accounts under the same party Content (please ensure you mask any confidential information): There is a client reg…
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …
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Download AR attachment from OTBIIs it possible to download the attachments from and AR invoice directly from OTBI? These are attachments that are uploaded directly into each invoice and the user wants …
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We want to link the existing bank account to a newly created customer account.Requirement: We want to link the existing bank account to a newly created customer account. Issue: When we queried IBY_EXT_BANK_ACCOUNTS table with IBAN it returned 2 di…
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how to update customer site Address (Locations) DFF values through Rest APICreated DFF at customer site level to capture Site Address values. We need to update those site details through Rest api. Can anyone please guide me
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How to get customer statement summary reportWe have a requirement after submitting the create customer statement need to have a summary report per BU with statement number sent and balance per statement. currently…
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standard or DFF fields in sales order, pick slips and pick waves brings to and shows in AR invoicewhich standard fields or DFF fields in sales order, pick slips and pick waves brings to AR invoice. would you list out the Fields?