To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
AI for Fusion Applications
Discussion List
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What does status 'Pending Exception Verification' mean in Payables Agent?Summary: What does the status 'Pending Exception Verification' from Payables Agent → Invoice Document Streams mean? How do I get passed this status to further process an… -
Unable to Enable HR Help Desk Resolution Agent Despite Following DocumentationHi everyone, I'm trying to enable the HR Help Desk Resolution Agent using the new AI Agent Studio functionality. I've followed the Oracle documentation, including: Creat… -
Unable to generate fusion-ai Token for uploading SRs, Categories into SR Triage AgentHi, We successfully configured the Service Request Triage Agent within the HR Helpdesk workflow, and it is now being triggered automatically whenever a Service Request (…
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Token Consumption for delivered AI AgentsSummary: Hello Team, Could you please let us know on the below: Will an agent consume more tokens if invoked through REST API (from an external source) compared to being…
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AI Studio Agent with External REST Tool with query parameter is not workingwe are experiencing an issue with Oracle AI Studio Agent when integrating an External REST Tool that requires a query parameter. While the REST API works as expected in … -
Schedule in oracle agent studioHi, have added a schedule to the agent, but when I try to publish the agent, I am getting the following error: “Error creating scheduling job for agent team.” Error:
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How do I enable the Manager Concierge Workspace Agentic App in 26B?Summary: Now we have 26B I can see the Manager Concierge Workspace App in the Apps area of AI Agent Studio. As an AI agent studio developer I can also see it under Me > …
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403 Error Calling HDL uploadFile REST API via AI AgentSummary: Hi Community, I'm trying to call the HDL REST API below from an AI Agent: POST /hcmRestApi/resources/11.13.18.05/dataLoadDataSets/action/uploadFile The user tes…
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AI Agent Studio: retrieve logged-in employee Assignment CategorySummary: A custom AI Agent Studio business-object tool returns the logged-in employee’s Assignment Category for an elevated user, but returns no work relationship or ass…
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How are workflow json files downloaded in 26CSummary: My test instance was upgraded to 26C during the weekend of July 5/6 2026. I have an agent tested . Now i need to move the agent into DEV environment. How to dow…
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Compare BIP Report DataSummary: We want to Compare a Field from a BIP Report with that of the field from Assignment data of the Worker. We have the Business Object Tool for the Assignment. How… -
Is there a way in Oracle Fusion to track employees who have interacted with an AI Agent?Summary: Hi Experts, How can we track employee usage of an AI Agent in Oracle Fusion? Is it possible to view user interaction history, including who used the agent, when…
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I have published 3 AI Agents but they are not visible at Absences page or PayslipSummary: Hello All, In part of testing, I have created 3 AI Agents using the AI agent studio in a demo instance from admin user. I have published all the 3 AI agents lik…
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How to setup and use Web Search in oracle AI Agent Studio?Summary: Hi all, We would like to add web search functionality to our agent. We have created API keys for Tavily and Google Custom Search, and have also added those cred…
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Unable to publish a Workflow Agent type in 26A when using a scheduler triggerSummary: Unable to publish a Workflow Agent type in 26A when using a scheduler trigger. I tested both scheduler types (Interval and Recurrence) and various interval sett… -
Leave and Absence Analyst stopped working after several queriesLeave and Absence Analyst is reported to have performance issues. After several queries the agent stopped responding with a standard error message: "Sorry, the assistant…
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Can anyone guide on the Compliance Dashboard Updates AI Agent?Summary: We are unable to find any documentation on Compliance Dashboard Updates AI Agent. Can anyone guide share the Oracle documentation or share the details on this a… -
AI Agent Audit ReportSummary: Two different BI Publisher reports to track AI Agent usage by end-users and administrators. Summary Audit Report that audits a completed conversation from a pub… -
are AI Agent studio seeded agents are chargeableSummary: Hi Team, are AI Agent studio seeded agents such as Ledger Agent, Collections agent etc are chargeable or free of cost Content (please ensure you mask any confid…
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Ledger Agent shows "No Results Found" when fetching Account within prompt.I've setup Ledger Agent according to this page Ledger Agent for Agentic AI-Powered General Ledger Experience I've assigned data access to the custom role I've created. H… -
26 B - Ledger Agent - no analytical view for this ledgerDid every setup and assigned all roles still getting no analytical view for the ledger and no values searched for any COA values " No Analytical View exist for this ledg…
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Need Advise on Agent TeamsHi Experts, Based on Oracle document, I have created the security roles to configure AI agents. I have create an Agent Teams. But not sure about next steps Is there a do… -
how to view AI chat Icon on pages for HCM END usersSummary: We are trying to enable AI agents for end users for HCM modules. Lets take an example of Absence Analyst AI agent. On various demos we saw the orange Chat icon …
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Service Request Triage Agent Not Triggering in HR Help DeskHi everyone, We're trying to add the Service Request Triage Agent to our workflow so that it is triggered automatically whenever a service request is created in HR Help …
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How can I prevent a conversation from going into Needs Attention?Summary: We have an Oracle AI Agent Studio worker agent that successfully completes employee phone number updates. However, completed and abandoned conversations are sti…
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Monitoring & Evaluation in Oracle Fusion AI Agent Studio – How to Access Session-Level Details?Hello Oracle Community, We are currently using Oracle Fusion AI Agent Studio and have encountered an issue with the Monitoring and Evaluation feature. The metrics and us…
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How to Enable AI chat for End UserSummary: After Creation of AI Agent and publishing the Agent. How to make the AI Assistant available for Chat for End User? Please advise on the detailed Steps. I have g…
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Privelege requirement for using Business Object AssistantSummary: Hello Experts, What are the permission required to use Business object Assistant in AI Agent Studio ? Content (please ensure you mask any confidential informati… -
AI Agent chat role does not work when inheritedSummary: When we add the required privileges and duty role to an existing custom role, it does not work. When we create a new role with those privileges and duty role an…
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How to change the AI Agent background image?Summary: Is it possible to change the background and color of the AI Agent? Content (please ensure you mask any confidential information): Version (include the version y…
