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Benefits
Discussion List
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Is there a way to have benefits life events trigger for HDL and HSDL loads?Summary: We realized that data loaded with HDL and HSDL (terminations, salary changes) are not triggering benefits life events, while the same action done manually does … -
Close pending action items using HDL after the life event has been closedSummary: Ability to close pending actions once the life event has been closed Content (please ensure you mask any confidential information): Hi everyone, We are having a…
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Plan dependency rules - select dependent plan automaticallySummary: Hi, We have a requirement that when employee selects HDHP plan then HSA plan - Employee only option should be selected automatically. Currently it just enforces…
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HSA proration based on remaining pay periodsSummary: Hi, We have a requirement that when employee elects any amount in the middle of the year the amount should be divided by remaining pay periods left in the year.…
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Link Benefits Confirmation Print Button to PDFHi, We want to link the print button given at the Benefits Confirmation Page to be able to show the PDF report of the elections submitted. PDF Report that we want the pr…
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Benefit program questionsSummary: Hi, Could anyone advise what are pros and cons of having one benefit program vs multiple benefit programs? Our client has unique requirement for segregating ben…
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Trigger Life Event when Contact is createdWe've a requirement where when an employee creates a new contact, then a life event should be automatically detected as of the creation date. Any suggestions on the Tabl…
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Text reflecting in Multiple pages in BenefitsWe need a conditional text based on certain program in the Enrollments page and not on the enrollment flow. For example: Two different people are eligible for two differ…
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Unable to find the formula type for Enrollment rule in benefitsSummary: There is a requirement to setup Fast Formula for one of the Enrollment rules. The formula has to be populated under Plan > Enrollment train stop > Schduled> Ope… -
How to change a plan setup from Regular to WaiveSummary: One of our plans was set up incorrectly, it is a Waive plan, but was set up with a Plan Function of Regular. How can we change this plan function to be correct?… -
BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
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Getting Invalid Plan or Option error while uploading Benefits enrollment through HSDLSummary: Person Number :57630 Participant Name : Enrollment Type :Participant Enrollment. Error message :Invalid Plan or Option -- Check Plan Name or Option Name as of e…
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Unable to cancel work relationships for transfer/ rehireHi, We are unable to cancel work relationships for transfer/ rehire due to Benefit Life event of previous assignment. Until we backout all the life events attached to th…
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Temporary ID Card Page is unavailable when enabled Benefits Redwood pagesSummary: Temporary ID Card Page is unavailable when enabled Benefits Redwood pages Content (please ensure you mask any confidential information): Version (include the ve… -
How can i create a custom alert when an Employee has a New Hire Life Event open?Summary: Content (please ensure you mask any confidential information): Our clients want to send Employees reminders when they have an Open Life event like "New Hire". I…
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Expand Benefit Self Service Plan Options and InformationEmployee goes into Benefits Module > Clicks to Start Enrollment or Make Changes > Clicks onto a Benefits Plan or Program > Information and options are automatically mini…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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End to End Implementation document - US benefitsSummary: Hi Everyone! Is there any custom documentation to implement US benefits end to end ?. If yes, requesting you to share. Thanks in advance! Version (include the v…
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Is is possible to Limit the Benefit Retro deduction amount to some $.Hi , We have retro enabled for benefit element with which the retro deduction is happening appropriately, now we have to limit the deduction amount to $30 for medical if…
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is it possible to allow a life event to be selected 30 days in the past and 30 days in the future?Hi, We have requirement where customer is expecting participants to report/initiate the life event like Marriage, Birth/adoption in the future date(30 days from the syst…
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Any way possible for new rates to be effective without re-enrollmentWe have enrollment cycle running from June to July and we get new rates every next cycle. Now we know that unless the life event is processed again for employees, new ra…
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Associate New Document Type with New Certification TypeSummary: Hi, We have a requirement to associate a new document type with a benefit program certification type. We have created the document type and the Document of Reco…
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Approval on adding new contact from Before You Enroll PageHi, We've a requirement to add approvals on the Before You Enroll Benefits Self Service Tile, whenever a new contact is being created the transaction should follow an ap…
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Can we change the text of "Edit" button in enrollment page?Summary: Can we change the text of "Edit" button in enrollment page? Like make it "Enroll" instead of edit?
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how to add person number or relationship type code to beneficiariesSummary: we have a problem with few employees whose dependents has the same first name and last name. for example, Father's name and Son's name. While designating in Lif…
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Evaluate Life Event Participation Scheduling for Daily Run not processing all Life Events in timeSummary: Our daily scheduled Evaluate Life Event Participation stopped running New Hire Life events and Termination of Coverage as of last week. Content (please ensure y…
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the…
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YTD is not calculating correctlySummary: The customer has been moved from semimonthly to bi-weekly. We have FSA, HSA, DCFSA as variable rate profile and the rate frequency is monthly. The issue is that…
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Display the custom 'text' on the Enrollment page for the Specific Plans only | (Sandbox)Summary: Hi All, We have a requirement to display the 'text' on the Enrollment page for the Specific Plans only using the self service. We referred this document "https:…
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how to prevent employee from selecting supplemental life insuranceSummary: how can employee not increase limit if EOI is rejected and also he can see coverage during open enrollment but cannot increase limit Content (please ensure you …