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Benefits
Discussion List
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How to load termination Life events through HSDL ?Summary: Content (please ensure you mask any confidential information): We are in the process of loading the New Hires and Terminations that happened post the conversion… -
Can we hide Comment section on Report a lIfe event PageHello Hope you are doing well! Business want to hide the Comment section on Report a Life Event page through VBCS. However when we tried to access the page in VBCS, ther… -
Can we hide Self-Service Enrollment Path options (Choose how you want to enroll) on ESSHello We have enabled the Redwood pages for Benefits and Business is performing the end-to-end testing. One of the issues raised by business is to hide the 'Choose how y…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Can we make an employee inactive based on a Date DFF instead of Actual Termination DateSummary: We have a requirement where we have a DFF(HR Approved Date) in the Resignation/Termination page and the requirement is the employee has to go inactive on the HR…
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How to make Disability Type and Disability Status field editable only by benefit adminSummary: We have a requirement to make Disability Type and Disability Status field in 'Additional Info Section' editable only by benefit admins and non editable to emplo…
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How to Update field 'Plan' name in 'Additional Info Section' of contact in people to cover sectionWe have a requirement to rename the plan field in 'Additional Info Section' of contact in people to cover section. Earlier we used structure in sandbox(using edit page),…
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Benefit Administrator should be able to edit the People to CoverSummary: The benefit Administrator should be able to edit the Name and Relationship. Navigation→Benefits Adminstration→Enrollment→Query Employee→ Select People to Cover(…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Fast Formula for Due date for EOI submission for Short Term Disability PlanSummary: Hi Team, I'm working on an Action Type Due Date formula of type FF, but I couldn't find any explanation or documentation on this specific formula. If anyone has…
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
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Configure an eligibility profile that excludes employees who were rehired within one yearSummary: Has anyone created an eligibility profile to exclude employees who were rehired within one year of their departure? We have a task that should not apply to indi…
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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Does High Limit Value Override an Upper Limit Value?We have set a Variable Coverage Profile up for our Short-Term Disability (STD) to calculate differently for those making $350,000 or more with an Upper Limit Value of $3… -
Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Can we add custom field in Benefit Redwood Page ?Summary: We have an requirement to add one custom field with LOV details, can someone confirm if its is feasible ? Navigation: My Client Groups » Benefit Summary » Query…
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how to create a link in redwood pageHi Experts, Can anyone explain how to create a link (need to keep a URL in the link, so that employees can access and review the data) in Before You Enroll/People to Cov…
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Reinstatement Rules fails to reinstate FSA/HSA during OESummary: During OE we restrict employees to update their Life Insurance coverage within the enrollment tool during OE. If they would like to change their coverage they n… -
Dependent age out fast formula not workingWe have a requirement where if employee is enrolled in Medical Plan - Employee + Family option and if employee has more than 2 or more children and 1 spouse and 1 child …
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Unable to hide Beneficiary organization section under People to cover redwood page.Summary: Unable to hide Beneficiary organization section under People to cover redwood page. We are able to hide the fields within this section. But we are not able to h…
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Closed Dependent Age Out LE gets reopened after evaluating any other LE ex. Salary ChangeWe are facing one issue related to evaluating Depedent Age out LE. Please follow below steps Add Dependent Age Out LE 2. Evaluate 3. Notice it is closed as on 1/30 under…
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionSummary: Hello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > B…
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Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the…
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If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg… -
Variable Rate isn't applying the compensation factorSummary: Variable Rate is not applying the compensation factor to use $100,000 if annual salary exceeds $100,000. Please take a look at the configuration and see if you …
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Employees on LWOP - What's the recommended approach or best practice to get benefit deduction reportSummary: We would like to generate a benefit deduction report specifically for employees who are on LWOP (active but payroll ineligible) but they are benefit eligible so…
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Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. …