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Benefits
Discussion List
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Certification action item does not move to the completed status when the received date is enteredSummary: After approving the uploaded document, when a date is entered in the Received field the action item remains pending and still reflects a Suspended status. I cli… -
Benefit plan does not contain the year periods from programSummary: Hi If the benefit plan does not contain the year periods from the benefit program, then will the plan be still available for enrollment for the years from progr…
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Unable to resubmit the certification type by employeeThe certification type is configured as continuously required to be submitted by the employee. However, once submitted, it is still not asking the employees to re submit…
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ISSUE with Redwood Benefits Administrator Job Role SecuritySummary: We migrated our client to Redwood in 25C last month. we discovered an issue with seeded Benefits Administrator role in Redwood. one of the HRIS lead had only Be…
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Client has 3 questions that have to be answered T/F before enrolling into the HSASummary: Has anyone ever encourterd a client that enforces their employees to answer 3 questions before enrolling into their HSA? If so, any ideas on how to configure th…
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Business validation rules for disability status and type for childSummary: We need the ability to create a business validation rule when a child is added as a dependent in Benefits (redwood) Content (please ensure you mask any confiden…
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How to use multiple assignments when one assignment does not have a salarySummary: Currently, we are using multiple assignments to determine eligibility for some employees. While the primary assignment does have a salary, the 2nd assignment do…
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HSA Multiple of Parent Rate Not WorkingSummary: Need some assistance with our HSA plan. We have an HSA Employee and HSA Employer and the rule for the Employer is based on Multiple of Parent Rate with a Multip… -
Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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People to Cover redwood page error in Demographic section for HR userSummary: 'Sorry, you don't have the permission to perform this action' issue on People to Cover redwood page Content (please ensure you mask any confidential information…
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For self reporting life event ,document type cannot be changedUnable to change the document type for the self reporting life event documentation. I want to make the document type as 'Death Certificate' as a qualifying life event do…
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How to trigger the Self reported life event alerts notification for Benefits AdminWe have enabled the Approvals for the Self reported life event and the Alert requirement is set to 'Yes' in the life event tab. However, the benefits administrator is no…
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Is it possible to Make mandatory the fields recieved date OR denied date in Benefits certificationsSummary: The client want to make Make mandatory recieved date or denied date in the upload Benefits certifications for the plan, so they MUST to put one or another Conte… -
OPEN - Default Enrollment benefits process duringSummary: OPEN - Default Enrollment benefits process during During the Open Enrollment process, the system did not assign or carry forward the default enrollments for the…
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How to add image on Me > Benefits > Before you EnrollSummary: Hello How to add Image on the Employee Self Service Me > Benefits > Before you Enroll > Get to Know your Benefits section. Thanks Mono Content (please ensure yo…
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Redwood Benefits - Flex Credits Section during Enrollment: calculation error in Provided, Used and USummary: It seems that Team Pool spending options are not being considered in credit calculations during the enrollment process. However, the calculations are correct on…
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How to achieve calculation on the fieldsHi Experts We have below 2 requirements on the fields. Once user select Currency Type then whatever is conversion rate of it to one fix currency will get stamp to Conver… -
Is it possible to display the primary and secondary rates of an option in the enrollment windowWhen the employee navigates to the enrollment window, it shows the enrollment options. In the window, is it possible to show the both primary and seconday rates. eg: If …
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Dependents added after Life event is in started status do not show up in enrollment.Summary: Dependents added after Life event is in started status do not show up in enrollment in Benefits Activity Center. I think the feature was released as of 25 C whe…
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Need assistance to hide View all enrollments link on fusion benefit self service pageHi Team, We have a business requirement where we need to hide "View all enrollments" link on benefit self service page on fusion redwood page for employees.(Attached scr…
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when employee adds enrollment certification, it is submitted for another document typeThe certification type meaning is renamed in the document type as the look up, BEN_ENRT_CTFN_TYP is not extendable. The 'proof of National Identifier' Certificate lookup…
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How to avoid Ben Admin Enrollment Page continue Button Leading to Review and Submit Train StopSummary: Redwood Benefit Admin Enrollment Page continue Button Leading to Review and Submit Train Stop. Is it possible to restrict on REDWOOD BEN ADMIN Page not to land …
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Critical Illness GF Plan is recalculating rate with Work Location Change Life EventSummary: Navigate to Benefits Administration->Search for Emp#64297. Click on Critical Illness GF Plan during Work Location Change Life Event and you will find rate of 41…
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Extra Inputs and Rate Value CalculationSummary: We have the same calculation for Rate Value Calculation, but we need to pull different UDTs for different plans. Instead of having dozens of formulas, we would …
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How to hide person Info quick action on fusion redwood Benefit Self service page based on rolesSummary: Hi Team, We need assistance in implementing role-based visibility for certain quick actions on the Fusion Redwood Benefits Self-Service page. Requirement: The f…
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Employee are unable to Print their benefit elections from Employee Self ServiceSummary: We are facing an issue where employees are unable to view and print their benefit elections from the Employee Self Service page. As per "Fusion Benefits: Print … -
Migrating Eligibility profiles from POD to anotherSummary: Hi All, We have more than 50 eligibility profiles to be to be migrated to another. From Import/Exports under Benefits Administartion, it's taking one eligbility…
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Benefit Pending Action Alert is giving an error while runningBenefit pending action alert is not working when we are trying to add filter condition as uploaded date is null. It is giving an error while running.
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Error while trying ot add the enrollment certification in PlanI am facing an error while trying to configure the erollment certification in the plan » Certification train stop. Error : "You can't define more than 1 ENRTCTFN action …
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Need Fast Formula Database Item for Latest Hire Date of Rehired EmployeesWe are facing an issue for rehire employees where certain tasks are not getting triggered as expected. These tasks are configured based on a Fast Formula condition that …