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Benefits
Discussion List
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Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio… -
Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using SecuritySummary: Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using Security Steps: Navigate to Benefits Administration > Benefits Servic…
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Salary change life event not triggering for Convert Pending Worker in RedwoodSummary: Hello, We normally have two life events that trigger for our New hires, Work Hours Increase or Change and Salary Change. When we were using the interactive view…
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Flex Credits Configuration Not Forfeiting Excess Flex Credits, Transfers full amount to payrollSummary: We have a Flex Credit Pool of $500. Used Credits$288.00 Unused Credits$212.00 Earnings Element Entry is still $500 Content (please ensure you mask any confident…
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The Plan is enabling option to enroll even after setting Enrollment rule as AutomaticSummary: Hi All, We have created a plan. It doesn't have any options. We want to make it auto enrolled and the employee shouln't have option to enroll or de-enroll. I ha…
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Making changes to Open Enrollment electionsSummary: Here is the scenario & I'd like to know what solutions Oracle can provide to automate this process. Current State Scenario: - Employee enrolled in benefits & th… -
unable to view documents in Redwood that was uploaded in RUISummary: we have documents that was in RUI is currently not visible in Redwood. we are able to upload new documents but not able to access or view the documents in RW. s…
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Age derived factory in eligibility profileSummary: Hi All, Could be a basic question. When we are using Age Derived factor in Eligibility profiles, do we need take care of anything. So there are no exceptions or…
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Taxable benefits in kind element issue for Employer ContributionSummary: Hi, We are implementing the Cloud Benefits for UK. We have a Taxable benefits in kind element6 which should be used for Employer Contribution. We are getting th…
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Default value or Minimum Value "0" is not working in primary fieldSummary: Hi Expert, We having an issue when we attempting to enter the "0" Value in Primary Field after that we are not able to proceed or submit the plan, Even our Min …
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How to increase Rate of a Benefit plan based on completion of preventive examSummary: We have configured Medical Tobacco plan with 3 different option , If employee elects (Employee or Spouse agree to enroll and complete the Cessation Program - Op…
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unable to evaluate life event from activity center but gets evaluated from ProcessSummary: Hi All, We are not able to evaluate Life Events for a Program from Benefits Activity centre and getting below error. But, when we run the 'Evaluate Life Event P…
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Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation…
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Redwood - Add/Edit on address section under People to Cover is not available for few adminSummary: Redwood - Add/Edit on address section under People to Cover is not available for few admin Content (please ensure you mask any confidential information): Hi, Is…
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Is it possible to show all rates on the Summary Tiles during Employee Self Service Enrollment?Summary: In Redwood, for Medical and Dental coverage with Domestic Partners, there is Pretax, Aftertax and Imputed Earnings associated with those options. In the Respons… -
Banner details not showing correctlyHello, I notice when I open the window for Open Enrollment the " Enroll Now" button doesn't change to Update Enrollment, is there something else I have to do to enable t… -
Benefit: SSN missing causing suspension of PlanHi, We are experiencing an odd behavior where the coverage of one of our plans is suspended because of SSN: Can someone help us or experience this? Thanks! -
Benfits Rate recalculation when there is change in Fast Formula LogicFor Basic Employee Life Plan we are calculating Rate value based on FastFormula and the system is live but there is change in logic so how do we change it for exsisting …
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Inquiry on End of Support Timeline for Responsive UI Pages in BenefitsCan anyone confirm the timeline when Oracle plans to stop supporting Responsive UI pages for the Benefits module?
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Benefits Hours not Reaching Payroll calcUse case: Annual Leave Purchase (salary sacrifice): employees elect hours in Benefits, payroll spreads recovery over 12 months Requirement: Employees enter hours in a Be… -
Disable edit button for address section under employee self serviceSummary: Disable the ability to edit address for employee. Content (please ensure you mask any confidential information): We want to disable the edit address option for …
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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Benefit Admin - Redwood Benefits Activity Center page Display employee contact infoSummary: Hello, I have a requirement to add employee contact information within the administrator's benefits Activity center. I have tried multiple ways through VBS, but… -
How to default "Show Benefits" as "Open Enrollment"we have used below link in Oracle Alerts to show enrollment summary . But when user comes to this page, Automatically "Current Enrolment" is selected. We want it to defa…
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how to delete IDs section in Temporary ID Card section using VBCSWe have added guided journey on top of this . I know it might not be best business case to add links to point towards carriers here in temporary cards section. But … we …
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Need solution to mass remove the existing beneficiaries in Oracle HCM CloudWe are trying to remove the requirement for employees to designate a beneficiary for the following plans: Accident, Critical Illness, and Hospital. However, since benefi… -
Need to hide the Preffered Name and Preferred Pronoun for the contacts in Contact pageSummary: Hi Team, We need to hide the "Preffered Name"' and "Preferred Pronoun" in Basic Info for the contacts in Contact page while adding new contact or for existing c…
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can we duplicate Document Records and place it in different group in RedwoodSummary: is it possible to duplicate quick actions Document Records and move it under different folder? for example, employment. Currently, i duplicated the Document Rec…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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Is it mandatory to have payroll id for retiree to have Benefits EnrollmentsSummary: Hi All, Is it manadatory for Retiree Employees to have Payroll ID. We have created retirees as EMployee Retiree.Active Payroll eligible.But they dont have Payro…