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Benefits
Discussion List
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should not be able to switch from Plan A to Plan B. Waive should be able to select any plan.Summary: Employee should not be able to switch between Plans but only when Waive plan is chosen they should be able to switch between Plans. In another Program, I had se… -
1 prior or last pay period end date rule for Termination eventSummary: We have configured HSA on our Termination event to have a rule for the previous rate end date to "1 prior OR last pay period end" for the previous rate end date…
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Approval notification for document added to pending action in redwoodSummary: We have a request to have a approval notification trigger to benefits team when an employee has uploaded a document/certification to the pending action section.…
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Add Coverage in Medical PlansSummary: we have a requirement from customer that for Marriage benefit Life Event if the employee has enrolled in any of the HSA or HDHP medical plans then they cannot d…
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Get Contact Date of Birth and Disability status in a "Participant and Rate Eligibility" Fast FormulaHi, We have a requirement to get Contact's Date of Birth (to calculate age) and Disability status in a "Participant and Rate Eligibility" Fast Formula, to calculate elig… -
Unable to process a life event (Benefits Enrollment Error)All the plan/program year periods are in place in the configurations and nothing was changed. And we were able to evaluate all life event till 30th May. But suddenly we'…
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Automatic enrollment to Benefits and Pension calculation card for UKSummary: Our client currently is in PSFT and they currently have an automatic process from PSFT payroll to enroll people to UK Retirement & Pension scheme. This also inv…
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Benefits Open Enrollment in multiple wavesSummary: Need to conduct Open enrollment in multiple waves Content (please ensure you mask any confidential information): Hi team, Our client wants to conduct Open enrol…
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Seeded Benefits Alert Composers are not getting triggeredSummary: I have enabled Life Event Approval notifications and enabled the Alert Composers. However, when an employee initiates a LE and when an administrator approves th…
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How to identify performance bottlenecks in "Evaluate Unrestricted Event Participation" processHi everyone, I am facing performance issues with the Participation Process in Oracle HCM Cloud Benefits. The process is running very slowly due to a high volume of plans… -
ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amountSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amount. It gets the value before the amount was overriden Content (please ensure yo…
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Error When Submitting Benefits Elections in ESSSummary: We’re seeing an error when employees submit their benefits elections through ESS. The error pops up during submission, but if the user closes it, the elections … -
Total Cost per Pay Period section is blinkingSummary: Hi Team, We have observed for quite some time now. On the "Review and Submit" page, the "Total Cost per Pay Period" section keeps blinking while we try to submi…
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Life Insurance Change LE does not allow employee to change beneficiariesSummary: The Life Insurance Change Life Event (LE) currently triggers upon changes in compensation or eligibility. While it carries forward previous enrollments for othe…
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Benefits Program - Import Error - BEN_PLDSG_NAME_NOT_UNIQUESummary: Hi Experts, We are trying to migrate our Benefits Program from one instance to another using the Export Plan Configuration and Import Plan Configurations setup …
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I want to trigger the age change life event for management employees when they turn 69.Summary: I want to trigger the age change life event for management employees when they turn 69 through Evaluating & Reporting (Evaluate Temporal Event Participation), S…
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Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op…
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Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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HCM Benefits Policy Advisor Agent - for two different Legal EmployersWe are working on the HCM Benefits AI Agent implementation and have the following question - Benefits Policy Advisor - This agent reads from the documents uploaded to an…
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Redwood error job Prod_package failed during deploymentSummary: After Benefit page fields customization (hide TIN types) under people to cover, Redwood error job Prod_package failed during deployment Content (please ensure y…
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Where are purged life events stored (if at all) for reporting – OTBI/BIP visibility?Summary: We are working in Oracle HCM Benefits (26B) and have a question regarding data visibility after running purge processes on life events. We understand from Oracl… -
Can plan dependency rules be set with effective start/end dates?Summary: I currently have plan dependency rules set up for a particular group of plans in two different plan types (medical plan type and spouse verification plan type).…
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Redwood Self-service Configuration not takingSummary: Benefits Self Service Configuration: Post Enrollment Survey, Display Primary Care Physician and Self Service Enrollment Path have all been set in our pod. But w…
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How can I hide HSA calculator for a particular program?Summary: How can I hide HSA calculator for a particular program? Content (please ensure you mask any confidential information): We have two programs and we need to hide … -
Enroll now button greyed out - Oracle Benefits RedwoodSummary: Hello, We are having an issue. Just opened an open enrollment but the enroll button is greyed out. Please advice. Content (please ensure you mask any confidenti…
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Pending actions show up only on and after coverage start dateIn case an employee reports a birth of child as of May 20th and makes the enrollment changes - the coverage and rate start date is on first of next month, that is - June…
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Can we control adding only child contact type for birth life event and not spouse?Has anyone figured a way to restrict adding only a certain relationship type for a particular life event? For example: Add only child contact type on dependent designati…
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Remove Pending actions from the benefit summary page from the ESSSummary: I want to remove the pending actions from the Benefit Summary page from ESS. We don't want the employees to make any changes. Content (please ensure you mask an…
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Massive Back Out duplicate unrestrict life eventsI'm uploading some unrestricted benefits using a BenefitsEnrollmentExcelUpload spreadsheet. I accidentally added two events on the same day for hundreds of employees and…
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Open Enrollment not reprocessing on contact relationship update – but works on new contact creationHi Experts, I have encountered a scenario during Open Enrollment (OE) and would appreciate guidance on expected system behavior and any recommended best practices. Scena…