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Benefits
Discussion List
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Benefits Enrollment Summary Page showing annual amount in place of Pay Period amountThe benefits enrollment pages are showing Annual amount in place of Pay Period amount while enrolling for plan. The config for rate display is correct. How to fix this? … -
Default Enrollment and Automatic EnrollmentWe have 2 Benefit Plans. Medical Plan with 3 options, each option for different set of employees, options align with their positions. customer wants all 3 options to def… -
Life Event name expression for Alert ComposerIn the seeded alert composer, we have an expression "${event_name}", which is suppoed to pull the life event name, but it is pulling the "Life Event Instruction Text" in…
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Can I Format Text (Bold/Italic) in the Open Enrollment Message on the Home Tab in VBS?I am updating the Open Enrollment Message displayed on the Home Tab page and would like to improve the formatting of the text. Is there a way to apply formatting such as…
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How to Restore an Unrestricted Life Event After Running Back Out Unrestricted Life Events by MistakeWe accidentally ran the scheduled process Back Out Unrestricted Life Events for a participant and reverted an Unrestricted life event that should have remained active/pr… -
Coverage start date on enrollment submission dateOur client has a requirement that If Life event occurred/processed date is 1 Jan 2026 and till 31 Jan 2026 30 days window. Employee submits enrollments on 15 Jan 2026 is…
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Open enrollment evaluation erroring out:BEN_91333_CALLING_PROC HCM BenefitsSummary: When we are submitting open enrollment evaluation from evaluation and reporting in roll back mode and we are getting the below mentioned error for half of the e…
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HSA and FSA Election Changes, Retroactive Processing, and ArrearsSummary: If emp changes his election on last day of the pay period, will that change be processed in that particular pay period run? Take an example of the below pp. Sup…
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Employee + Children option displayed even, when child is over age 26Summary: Hello Team, We have a requirement where dependents who are over the maximum age limit of 26 should not make an employee eligible for the Employee + Children cov…
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Contact Relationship Updated from DP to SP During Open Enrollment, Displays EMP+DPSummary: Hello Experts, We have identified what appears to be unexpected behavior during the Open Enrollment process and would like to understand whether this is expecte…
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Open Enrollment Displays Future Rates, but Open Late Entrant is not showing future rates.Summary: Hello Experts, We have observed inconsistent rate display behavior between Open Enrollment (Scheduled Life Event) and Open Late Entrant (LE) (Non-Scheduled Life…
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Unrestricted Benefit Enrollment Upload Does Not Carry Forward Existing ElectionsWe are facing an issue when trying to update benefit enrollments in bulk using the BenefitsEnrollmentExcelUpload.xlsx spreadsheet. Our Benefits configuration is working …
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ORC Pending Workers Wrongly Evaluated in Benefits EligibilityBackground: it's been 5 years that the benefits has implemented for our client. Historically, all eligibility profiles (~300 in total) were built using: Assignment to Us…
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Enroll now button is activated in the self service before the evaluation process is runSummary: The enroll now is activated in the self service page when the life event is still in detected status . The evaluation process is not yet run. Is it a know funct…
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Supplemental Spouse and Child Plan Visible Without Spouse and child RelationshipSummary: Hello Experts, We have configured a Supplemental Spouse Plan/Supplemental Child Plan in Oracle Benefits. Our business requirement is that the plan should only b…
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Restrict BSC life event to current plan/option + Waive: config or fast formula?Summary: We have a medical plan type with 4 plans (Plan A, Plan B, Plan C, and a Waive plan), each of Plan A/B/C carrying 4 options (Employee Only, Employee + Spouse, Em…
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Hide "Existing organization" from Beneficiary Type in Redwood Benefits Self-ServiceSummary: Is there a way to remove the "Existing organization" value from the Beneficiary Type list in the Beneficiary Organizations drawer on the Redwood Benefits self-s…
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Seeded Alert Still Triggering After Disabling Seeded Template.Summary: Hello Experts, I am testing the seeded Benefits alert "Summary of Elections at Open Enrollment". As part of the configuration, I disabled the seeded notificatio…
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Can the labels for the benefit cost amounts on the Redwood Benefits enrollment page be customized?Hi Team, Can the labels for the benefit cost amounts on the Redwood Benefits enrollment page be customized? Currently, the blue amount represents the employee's cost for…
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Benefit Options Level Instructions not showing directly on the page but need to click view detailsSummary: We have configured the benefit option level instructions in different options. But instead of showing directly on the screen ,user have to click on view details… -
Enroll now button triggered unrestricted life eventSummary: every time when we click on Enroll now button unrestricted life event getting triggered. and pick the current date as coverage start date. Do we have any option…
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Is there a way to do migration for only one LDG?Since the configuration has been completed for one LDG in the development environment, is there a way to migrate only the rates for that specific LDG when the plans and …
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HSA recalculates rate for each life eventWhen an employee is enrolling in HSA plan for first time ,The system calculates the HSA based on the number of pay periods remaining. However, when new life event is eva…
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What to use for treatment rule when creating seperate rates for each ageSummary: We have a Life Assurance plan where the rates vary for each age group like Age 16 - 0.5, Age 17- 0.7, Age 18 - 0.9,…… Age 50- 10.6. to achieve this what would b… -
How to use "Mark for Deletion" to delete a duplicate row in the Workbook?Summary: I'm working in the Benefits Service Area workbook and have identified duplicate ZIP code ranges associated with a benefits plan service area. I want to do a cle…
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query to get standalone plan attached to employeeSummary: Hi team, some one please help me on query to get standalone plan attached to employee. tried below query but not getting results and employee attached to plan i…
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Employment Info and Compensation on Benefits Activitiy CenterAfter enabling Redwood for Benefit Module, the compensation and employment info quick actions are not visible. Following the community post here, we have enabled two pro…
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Benefits Plan with Automatic Enrollment Method Not Enrolling EmployeesSummary: Dear Team, We have created a new Benefits Plan – Medical Health Insurance and configured the enrollment method as Automatic. Our expectation is that the plan sh…
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Death of employee person change is not triggering life eventSummary: I am encountering an issue where a "Death of employee" person change is not triggering a life event. Additionally, there is no formula override in place. Steps …
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Adding a new plan and discontinuing existing plan for OESummary: For OE for next year we are adding a new plan and discontinuing an existing plan in the same Program. Are there gotcha in doing so. One thing I know is to make …