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Benefits
Discussion List
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Validation is not working in people to cover>Create new contact page in benefitsSummary: Validation is not working in people to cover>Create new contact page in Benefits Activity Center Before you enroll page. Benefit Summary Page. We wanted to rest… -
Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will… -
How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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When we added the Life event on 1/1/2026 the options enrollment are not showing.Summary: Hi Expert, We encountering changes in options of some employees when we adding the Life event on first of the year ( This is a Open Enrollment) Example; Employe…
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HSA Plan Configuration Change: Transition from Program to Unrestricted Enrollment & Fast FormulaSummary: Hello everyone, Current: HSA is set as a "Plan in Program" with Post Edit Election Fast Formula (FF) ensuring that HDHP medical plans and HSA enrollments are li…
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Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
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HCM Extract with dynamic parameter as Delivery Option NameHi Team, I am looking for assistance in setting up a dynamic parameter in HCM Extract. The goal is to ensure that when we select a specific Delivery Option Name, the ext…
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Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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Getting error while evaluating Acqusition hire life eventSummary: We have created a life event called "Acquisition Hire". It was working fine till last year now we are getting this error. We have not made any changes in this f…
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Proof of Good Health certification for the Voluntary Employee Insurance Plan under the Marriage LESummary: Hi Team, Hope you are all doing good. We have a scenario where Prior to the life event, employee had voluntary coverage for $250k (this has already been approve…
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Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
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We want Physician ID to be mandatory on Me--> Benefits --> Primary PhysicianWe want Physician ID to be mandatory on Me--> Benefits --> Primary Physician But Physician ID is not available in VBS. Not sure if it allowed in 25B
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You need to enter a valid value for the LerId attributeSummary: I am getting the below error while trying to EXPORT a benefits program. Not sure which life event setup is missing. "Error in export: java.lang.NullPointerExcep…
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Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Coverage start date should be two months after the life eventSummary: Hi all, We need a fast formula for Coverage start date to be two months after the hire date. Can anyone please share if you have sample formula. Thank you Conte…
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How do I remove duplicate Pending Action items?Summary: How do I remove duplicate Pending Actions from the ESS benefits page? Content (please ensure you mask any confidential information): Under Pending Actions, ther…
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Is it possible to End Date a Variable Rate association via HDL?Summary: We are changing our Rate structure for medical plans and need to end date the existing variable rate associations from the standard rate. When we attempted to l… -
Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Redwood UI: program name appears twice when coverage date is different for PlansSummary: In the new RWUI, The program name appears twice when the coverage date differers for different plans Navigation > Benefit activity center Content (please ensure…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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Edit text under Coverage HSA Amount FieldSummary: Hello All We have an requirement to EDIT the text under HSA Coverage field. Can we update the verbiage? Snapshot below for your reference. Thanks Mono Content (…
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Redwood Benefits: Override EnrollmentHi, Can we turn off Override Enrollment for specific roles? We have Benefits Specialist View Only and we don't want them to override anything. Thanks! Rechiel
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Declined should be shown instead of Enrolled in Benefits Self Service TilesSummary: Declined should be shown instead of Enrolled in Benefits Self Service Tiles. Navigate to Me>Benefits>Enroll Now Content (please ensure you mask any confidential… -
Open Enrollment is Automatically Increasing Coverage Amount on Supplemental Life PlanWhen testing 2026 Open Enrollment, I noticed we had several hundred "Proof of Good Health" action items trigger because the system is automatically increasing the covera… -
Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood?Summary: Hi Team, Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood? Regards Mahesh Kumar C Content (please ensure you mask a…
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Redwood-- Is it possible to change the label of the field in Self Service view enrollment page?Summary: Hi Team, Is it possible to change the label of the field from "Automatic" ins self-service view enrollment page? This label is not appropriate for some of our p…
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Is there a way to hide the Legal Disclaimer after employee accepts in Benefits RedwoodSummary: Is there a way to hide the Legal Disclaimer after the employee accepts it at the beginning of Open Enrollment for Redwood/Visual Builder or is this as designed …
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Error Evaluating a life event of active program is erroringSummary: Hi All, When we are evaluating life event for Active EMployee program.It is erroring out. We also have Retiree Program.When we inactivate the retiree program ,i…
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Unable to fetch Enrollment Action time, Disclaimer status and Assigned date in a BI report.We need to retrieve the Action Time, Disclaimer Status, and Assigned Date fields from benefit enrollment records for a BI report. However, these columns do not appear to…