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Benefits
Discussion List
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Benefit relationship not getting createdSummary: Benefit relationship not getting created for any employee even though the configure default ben relationship config is completed. Also tried running the assign … -
How do you allow for rates to update but restrict enrollments?We have life events configured at the Program level, which fire correctly when the designated field on the person's employment record is updated. However, upon evaluatio…
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Clarification on Available Continuing Benefits Types in OracleHello, I would like to seek clarification regarding the Continuing Benefits Type in Oracle. Could you please confirm the list of Continuing Benefits types available? Fro…
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query get variable rates oabSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): 12.2 Code Snippet (add any code snipp…
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Notification not triggered when benefit admin approves the certificates (BEN_DOCUMENT_APPROVAL)Summary: We have eneabled BEN_DOCUMENT_APPROVAL alert and configured certificate type in the program. The notification is not triggering when benefits team approve the d… -
Imputed rate calculationI have the following requirement for the (Fully Employer paid) Basic Life Insurance plan. Imputed income must be calculated on the employer-paid Basic Life coverage (opt…
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The previous rate payment setting at the end of the month is not working correctly.Good afternoon, I have the following issue with my previous end-of-month payment settings: It's configured for the end of the month, but when I check the registration ra…
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Seeded Benefits enrollment notification alert is not picking up emps when life event window is activSummary: Seeded Benefits enrollment notification alert is not picking up emps when life event window is active in production. Tested for 1 emp with active new hire enrol…
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Redwood benefits administration - CertificationSummary: Unable to submit certification without Document of Record Content (please ensure you mask any confidential information): We have an enrollment restriction for o…
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How to detect age change life event when employee turns 65 or 70Summary: We are looking for automatic coverage reduction for employees when they turn 65 and 70. We are using FF in standard coverage which covers the calculations part …
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Can we add an Assignment Category column to the Summary of Life Events details?Summary: Would it be possible to include an Assignment Category column in the Summary of Life Events results within the Evaluation and Reporting area? This would help pr…
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Can Open Enrollment be hidden from employees - so they cannot take action.Summary: We have a requirement for Open Enrollment to be used, but not allow employees to be able to make changes themselves through self service. The event will be used…
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Missing employees Date of Birth functionality in BACSummary: We often receive complaint from client Benefit Administrator that they have to navigate to person management or go to client group person details to get employe…
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Credit for waiving medical planIs it advised to configure credits to waive plan. The requirement is to add Medical Waive credits and add rates/coverages to the 'Waive Medical plan' so employees select…
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Loss of Enrolled DependentsGood morning. I am requesting your guidance on the following issue we have in our project: In the Benefits Activity Center functionality, I am trying to generate a new D…
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DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits EnrollmentsSummary: DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits Enrollments Content (please ensure you mask any confidential information): Enabled the DELINK_BEN_DATA_ON_HD_…
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How to generate error message in fast formula for 'Coverage Upper Limit'I want to add a custom error message incorporated into the 'Coverage Upper Limit' fast formula, if there is no benefit balance exist for the employee. How to add a pop m…
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added during enrollment LE getting triggered automatically during HR transactionsSummary: we observe that the Added during enrollment getting auto triggered dueing HR Transactions and other Life events. How do we stop the auto detection? the Added du…
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Termination Life event fast formula is not working outSummary: We have configured a termination life event to trigger when HR approves the termination. Below are the Data Changes configuration for termination Life Event and…
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Can we hide the sources in ai agentSummary: On the Benefits AI Agent Chatbot, can we hide the sources field from the users. It will be confusing. Content (please ensure you mask any confidential informati…
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Oracle HCM Benefits - How do i auto enroll a new dependentWe've used a formula in Default enrollment rule and included the below text to auto enroll dependents as part of a LE. When a newborn child is added for coverage, they'r…
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Address Change Life Event not Triggering in RedwoodSummary: We have an Address Change life event Trigger that checks to see if the Old State New State and if the Old State is either GA or CA OR the New State is either G…
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Reinstatement Rule is not working as expected for New Hire Life event.Statement: An employee hired on 6/15 and a new hire triggered; employee was able to enroll into the benefits. A day after the new hire event, home address change event g…
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Benefit BillingSummary: Trying to run prepare Bnefits Coverage charge data and i keep getting this error code: BEN_BILL_FUT_CHRG_PRSNT. Content (please ensure you mask any confidential…
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Self service grouping names are not editable for few plan typesWhile trying to change the self service grouping names for the various plan types, I observed that few of them are not editable and few groupings can be edited. Can some…
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Seeded Benefits Report errorSummary: I am not able to access many of the Seeded Benefits Report like Total By Life Events due to this error. Please let me know if there is a way to fix these. Conte…
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Redwood UI: where should I configure or check the configuration for Post-Enrollment Survey?Hello, my client is having trouble with Post Enrollment survey after Redwood release. In Self Service configuration the flag to let it be displayed is correctly flagged …
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how to configure Qualifying Life Events for COBRA when the employee had divorceSummary: we need to setup Qualfitying Life Events for COBRA when an employee has Divorce. How do i setup in LIfe Events "continuing Benefits Type" column. also the emplo…
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Redwood Court Orders Unique Reference field does not auto populateSummary: When adding a new Redwood Court Order the Unique Reference is not auto populated as it was in the Classic UI screen. Responsive UI As you can see below the Uniq…
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How to make the enrollment window auto close after elections are madeIs it possible to close the enrollment window when the employee review and submit the enrollment. The requirement is that there should not be a re-visit option for the b…