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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
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We are needing a way to see the complete benefits history for each employee.Summary: Hi, We are needing a way to see the complete benefits history for each employee, any actions made through ESS, Ben Admin and the system. The report needs to hav… -
Redwood Benefit Plan Comparisons - Logo helpSummary: Hi, I have set up Dental Plan Comparison and Medical Plan Comparison in a test pod. When I preview from the Configure Benefit Plans for Comparison, the carrier … -
Translation not working for Benefits Plans and ProgramsSummary: We need to translate to Spanish, all benefits plans an program and was not to do so. Steps followed- Logged in Spanish and edit the Ben Plan and change the name…
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Benefits Activity Center Redwood experience was not supposed to be enabledSummary: We would like to understand why the new Benefits Activity Center Redwood experience was enabled when, according to the Oracle documentation that was provided in…
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how to create life event that triggers automatically with Document Of record change/additionHi, I am trying to create a life event that triggers automatically when a specific type of DOR (example Visa DOR) is submitted or updated by employee. Can someone please…
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Not able to fetch dependents details using Benefits - Enrollments Real Time subject areaHi All, I am facing issue to fetch participants and dependents details using the subject area Benefits - Enrollments Real Time since 25B release. Before 25B release, I w…
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Validation Rule on Redwood Benefits Contact PagesHi All, We have requirement that system should allow to change only below relationship type for existing contact from Benefits Self Service area – ‘Spouse’ to ‘Ex-Spouse…
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need some help with client moving from peoplesoft to cloud benefits is there a way to calculate ABBRSummary: client want to use annual base benefit rate to determine LTD and life insurance eligiblity where should we store this value Content (please ensure you mask any …
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Redwood - how can we restrict employee from changing their contacts first, last name and relationHello Hoping everyone is doing well! On Redwood pages, how can we restrict employee from changing their contacts first, last name and relationship in Benefits Self Servi… -
Redwood - not able see existing or create new contacts after enabling Gender ValidationHello Hoping everyone is doing well! We are trying to enable Gender Validation Rule on Contact page in Benefits ESS through VBCS but facing the issue. I have provided al…
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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People with Detected Life Event not visible in Redwood Benefit SummarySummary: Hi, We have recently enabled benefit profile options for employee self-service and administrator. But in new redwood form, there is no filter to search people w…
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When adding designation requirements I get error message...BEN-990489Summary: When adding certifications to the Edit Program Designation Requirements train stop. I get the following Error. The certification type and relationship type comb…
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Pension Plan/Schemes Setup for CanadaSummary: Hi, we are trying to setup a pension plan or pension schemes outside of the regular benefit program with contractual enrollment and notification letters. But ca…
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Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S…
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How can I override calendar event coverage for specific individuals?Reference: Examples of Overriding Calendar Event Coverage for Specific Geographic Locations, Levels, and Individuals My requirement is same as the "Specific Individuals"…
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Not re-directing to Benefits Self Service Enrollment page in RedwoodSummary: Hi Team, We have requirement to put "Before you enroll" Deep link in Plan type groiping Display so that employee can add contacts during making enrollments in e…
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25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari…
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Alert email is not triggering and alert process log shows SOA from address missingSummary: We are seeing following message in the alert process log and Email is not triggering in DEV2 env. SOA From Address User : null In the environment where 'SOA Fro… -
Tagging DFF to seeded certification/document types in BenefitsSummary: We have a requirement to add custom fields for "Enrollment Document" certification Type(as an action item). I have created a DFF segment , attached it to the do…
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25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
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TestingTest…
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Pending action section in redwood has error message "An unexpected error occured" for few empsSummary: We have implemented benefits for few countries in our organization. Testing the "Benefits Activity Center" however for employees of one of the country the pendi…
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Need ideas how to implement Divorce Decree certification ask with Divorce eventSummary: Need ideas on how to implement a Divorce certification ask with Divorce event. As per client, when we undesignate a spouse with Divorce event then Divorce certi…
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Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Benefits Activity Center Error on Benefits Summary PageSummary: After opening an employee record in the Benefits Activity Center, their benefits are not loading and I see the following error under the actions section: "An un… -
Redwood - Can we customize plan card in Benefits Self-ServiceHello Hoping everyone is doing well! We want to know the plan enrollment card can be customized. Example, we want to increase the font of the plan and option name, need …
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Redwood - Can we add information text under Verify people you'd like to coverHello Hoping everyone is doing well! Can we add information text under Verify people you'd like to cover in Redwood Benefits ESS, just like it shows up currently in RUI.…
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Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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HSA Contribution ErrorSummary: Hi Team, The HSA catch up contribution needs to be available for employees the year they turn 55 not just the point they turn 55. Can anyone please help how to …