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Benefits
Discussion List
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Redwood Benefits: Adding a ContactHi, When correcting a contact there is not a submit to close out of the Contacts section. We edit the child's name, enter effective date, select save Once you save the o… -
Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”?
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Hide the Benefits Authorization if the employee already accepted it during initial loginIn RUI, if the employee already accepted the authorization during initial enrollment, the authorization will not show again if the employee makes any changes again to th… -
HDL output from Benefits Health Check Diagnostic Test - how to use?Summary: I have run the Benefits Health Check Diagnostic Test, which returns 2 separate sections of HDL - one for beneficiary percentages that don't add up to 100 over p…
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
Hide the text from Self Service Benefits EnrollmentHi, There is a requirement to hide the below text from Benefits – Self Service. There is no option to hide it from VBS. Is it possible to hide the text? Thanks
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Is it possible to restrict access to few plans for Benefits Specialist roleSummary: Hi All, We have requirement, where we want benefits specialist to have access to only few Plans. They should not be able to access all the plans.In Data securit…
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Slowness in benefits contacts pageSummary: Under Me→Benefits→Before You Enroll→Add, the page draws slowly. This causes people to start typing in the Additional Information fields and later receive errors…
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Performance Assurance for Enrollment Process Post Employee Population IncreaseSummary: Our organization has recently expanded its employee base from 23,000 to 33,000 due to a significant hiring initiative. As we approach the upcoming enrollment cy…
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Benefits Specialist roleSummary: Hi All, We have requirement , where we need to give access to benefits activity center for extrenal vendor to make enrollments..I have added employee role and b…
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity … -
Do we need to create new plan. We only have change of carrier ?Do we need to create new plan. We only have change of carrier ? We send interfaces to Known2U and ADP. So, do we need to create new plan? or use existing, modify rates a…
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Benefits Activity Center does not show default benefits relationship (Redwood 25C)Summary: Hello, The Benefits Activity Center is not displaying the default benefits relationship. Please, I need assistance to correctly configure the default benefits r… -
How can we differentiate between employee and dependent plans within a program ?Hello Teams Users are a bit confused when seeing both employee and dependent plans during open enrollment. For example, when an open life event is active and they enroll… -
benefits activity center is spinning after selecting an employeeSummary: We ran into in RedWood 25C, where i logged in as Benefits Administrator and in Benefits Activity Center the employees search results data. However, when i selec…
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person selection formula for to get the employees based on ageSummary: Hi All, Can anyone please share person selection fast formula to get the employees based on age. Thank you Content (please ensure you mask any confidential info…
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Could anyone help with introducing child count in benefits eligibility?Summary: The business required the child count to be included in the eligibility where the count for Emiratis and Expats are different: Emiratis: Employee + Spouse + 4 c…
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Impacts of Global Transfer on benefits moduleSummary: Hi Team and Experts, We are migrating 50+ employees via global transfer from one Legal entity to another effective 01-Jun-2025. They had priori processed life e… -
Hide the Title, Gender, and NID section if the relationship is Expected Child?Hello Teams, I’m trying add dependent and i would like to hide the Title field using VBS in Configure Fields and Regions, so the Title field no longer exists. As for the…
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Employee not able to click on Enroll Now, Pending Actions and Enrollment SummarySummary: There are some employees who are not able to click on the enroll now (grayed out), get an unexpected error for pending action, and can not see the enrollment su…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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End Date Benefits Lookup codes for BEN_PRMRY_CARE_PRVDR_TYPSummary: Can we end date lookup codes for the lookup type, BEN_PRMRY_CARE_PRVDR_TYP? We don't want to use a couple of the delivered ones and want to end date them. Howev… -
Have anyone Encountered (BEN-990961) error?Hello, We have a requirement for 'Default to Assign Pending Action' type FF, where we are getting below error when we are electing coverage amount more than 40k. If anyo…
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We have a client requirement. Can someone please suggest best way to achieve this?Summary: Client pays for Medical opt out is in 2 instalment dec and June amount 2500/12 monthly 208 per month. 6 into 208.33 for June, 3*208.33 for new hire in sept. The…
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Unable to find 'Self-assigned Event Rule' tab under Create Life Event pageSummary: Hi Experts, I’m trying to configure a new Life Event in Oracle HCM, but I’m unable to see the “Self-assigned Event Rule” tab under the Create Life Event page. C…
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HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
Redwood Grade Ladder Update ErrorContent (please ensure you mask any confidential information): I am trying to add a grade onto a grade ladder in Redwood pages and I receive an error of: Provide a valid…