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Benefits
Discussion List
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Credit for waiving medical planIs it advised to configure credits to waive plan. The requirement is to add Medical Waive credits and add rates/coverages to the 'Waive Medical plan' so employees select… -
Loss of Enrolled DependentsGood morning. I am requesting your guidance on the following issue we have in our project: In the Benefits Activity Center functionality, I am trying to generate a new D…
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DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits EnrollmentsSummary: DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits Enrollments Content (please ensure you mask any confidential information): Enabled the DELINK_BEN_DATA_ON_HD_…
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How to generate error message in fast formula for 'Coverage Upper Limit'I want to add a custom error message incorporated into the 'Coverage Upper Limit' fast formula, if there is no benefit balance exist for the employee. How to add a pop m…
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added during enrollment LE getting triggered automatically during HR transactionsSummary: we observe that the Added during enrollment getting auto triggered dueing HR Transactions and other Life events. How do we stop the auto detection? the Added du…
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Termination Life event fast formula is not working outSummary: We have configured a termination life event to trigger when HR approves the termination. Below are the Data Changes configuration for termination Life Event and… -
Can we hide the sources in ai agentSummary: On the Benefits AI Agent Chatbot, can we hide the sources field from the users. It will be confusing. Content (please ensure you mask any confidential informati…
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Oracle HCM Benefits - How do i auto enroll a new dependentWe've used a formula in Default enrollment rule and included the below text to auto enroll dependents as part of a LE. When a newborn child is added for coverage, they'r…
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Address Change Life Event not Triggering in RedwoodSummary: We have an Address Change life event Trigger that checks to see if the Old State New State and if the Old State is either GA or CA OR the New State is either G…
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Reinstatement Rule is not working as expected for New Hire Life event.Statement: An employee hired on 6/15 and a new hire triggered; employee was able to enroll into the benefits. A day after the new hire event, home address change event g…
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Benefit BillingSummary: Trying to run prepare Bnefits Coverage charge data and i keep getting this error code: BEN_BILL_FUT_CHRG_PRSNT. Content (please ensure you mask any confidential…
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Self service grouping names are not editable for few plan typesWhile trying to change the self service grouping names for the various plan types, I observed that few of them are not editable and few groupings can be edited. Can some…
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Seeded Benefits Report errorSummary: I am not able to access many of the Seeded Benefits Report like Total By Life Events due to this error. Please let me know if there is a way to fix these. Conte…
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Redwood UI: where should I configure or check the configuration for Post-Enrollment Survey?Hello, my client is having trouble with Post Enrollment survey after Redwood release. In Self Service configuration the flag to let it be displayed is correctly flagged …
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how to configure Qualifying Life Events for COBRA when the employee had divorceSummary: we need to setup Qualfitying Life Events for COBRA when an employee has Divorce. How do i setup in LIfe Events "continuing Benefits Type" column. also the emplo…
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Redwood Court Orders Unique Reference field does not auto populateSummary: When adding a new Redwood Court Order the Unique Reference is not auto populated as it was in the Classic UI screen. Responsive UI As you can see below the Uniq…
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How to make the enrollment window auto close after elections are madeIs it possible to close the enrollment window when the employee review and submit the enrollment. The requirement is that there should not be a re-visit option for the b…
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Impact of non-renewal of SKUSummary: If we have a SKU that is implemented and in-use today, during the time of subscription renewal if that SKU is non-renewed, what would be the impact for existing…
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Rate Periodization FF does not compute reflect before submissionSummary: We have associated Rate Periodization FF for HSA plan. We notice that the FF does not show the Employee contribution immediately upon user entry however it is w…
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post election not working as expectedSummary: we have to restrict the enrollment when the Vol. EE ADD Plan coverage amount is greater than the Vol EE plan coverage amount. currently the post elect FF is att…
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Getting error while evaluating potential life event : The entry value is in incorrect formatSummary: On trying to evaluate a potential new hire life event , an error : "The entry value is in incorrect format" is displayed. Content (please ensure you mask any co…
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Does the "Enrollment Rule" take precedence over the "Default Enrollment Rule" if both are populated?Hello - I just wanted to make sure I am understanding the functionality I am seeing in our environment. In the scenario below, if both the Enrollment Rule and Default En…
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Is there any setup on the Benefits Module side to allow arrears to calculate?Summary: Other than the configuring the payroll element to allow for arrears, is there any setup needed on the Benefits side that is needed also? We have the situation t…
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Question on Contact Relationship LOVSummary: we have a requirement to remove few relationship types from Benefits Relationship LOV under People to Cover. when we make changes to CONTACT Lookups does it als…
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Life Event Rejection ReasonsSummary: Do we have the option to customize / configure the rejection reason codes in the dropdown below: Content (please ensure you mask any confidential information): …
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Only medical plan and options showing when New Hire life event triggered. No other plans.Summary: Only the Medical Plan is showing as available to enrol when a new hire life event is triggered. Why would none of the other plans be showing as available if the…
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How to configure FSA/HSA rates being sent when payroll is outsourcedSummary: Currently we process payroll in Oracle however, we are in the process of converting to ADP. Curious how other company's have configured Benefits FSA/HSA rates t…
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Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5xSummary: Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5x because the Submit button spins indefinitely. Sometimes an error me… -
Loss of Eligibility life eventSummary: Loss of Eligibility: Employee enrolled into a family plan and all the dependents ages out , when the loss of eligibility life event is triggered, the dependents…
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Custom Alert creation for Loss of Eligibility Life eventCould you please confirm whether it is possible to create a custom alert specifically for the Loss of Eligibility life event, so that whenever this life event is trigger…