Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Derived Factor: First of Year vs First of Calendar YearProgram Level Setup is for Fiscal Year which starts from 1st March. Derived Factor: Age Setup: First of Year Compensation Setup: First of Year We have observed, when a s… -
Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
-
Not Able to add trustSummary: Hi, Anyone not able to add Trust in redwood? We just encountered this error in Redwood but in Classic it is working as expected. Error still persists even thoug… -
Express and Discovery DifferenceSummary: Hi, Anyone knows the difference between these two options? Content (please ensure you mask any confidential information): Version (include the version you are u…
-
Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
-
Links in Pending action to guide employees are missing in redwood under pending action.Summary: Links in Pending action to guide employees are missing in redwood under pending action. In Classic UI links are provided. However, in Redwood the links are gone…
-
Process Life Event on 01Jan along with Open Enrollment LEWe have a requirement to perform Global Transfer on 01Jan. But we normally perform Open Enrollment on 01Jan. Saw the collapsing rule configuration and we cannot setup wi… -
Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t… -
The Employee Name with Benefits Representative AOR not displayed under Need Help? Contact UsSummary: In Benefits Self Service, under Need Help? Contact Us, there are 3 employees displayed. All of an AOR w/type = Benefits Representative. However, only 2 of them …
-
HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the …
-
Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that …
-
Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
-
Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in…
-
Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
-
25B: In the new Benefits Activity Center 'People to Cover' action is not availableSummary: In 25B in the new Benefits Activity Center 'People to Cover' action is not available. Please advise if its expected or role is missing. Screen shot as attached …
-
Benefit summarySummary: I turned on Redwood and both profile values are set to Y but when I go to Benefits Summary page to make changes in Visual Builder I have a screen that says Ther…
-
Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
-
Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
-
Flat Range Age Reduction Rounding RuleSummary: How to round age reduced coverage values to the next thousand when using a flat range coverage. Content (please ensure you mask any confidential information): C…
-
Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…
-
Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh…
-
Are HSA limits applied during Vertex processing?Hello Experts, We run a monthly Vertex process and just like to ask about whether Health Savings Account (HSA) limits are automatically applied. Since Vertex handles tax…
-
Enable Redwood Experience for Enrollment Overrides Page in Benefits Summary 25BSummary: I am questioning the logic behind this since it doesn't allow negative numbers. We use negatives daily. Content (please ensure you mask any confidential informa…
-
Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…
-
Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
-
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
-
We are getting error when we adding the Dependent Name in Additional Person Info Redwood.Summary: Hi Developers, When we enabled the redwood in Additional Person Info Dependent Name we are getting an error "Dependent Name 11 is not in the list of values" We …
-
In the Redwood Self-Service Benefits flow we want to remove some stepsHi, In the Redwood Self-Service Benefits seeded flow we want to remove some steps or use differently, like remove 'Get to Know Your Benefits', keep only 'Express Mode' i…