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Benefits
Discussion List
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Session Invite: Help Us Reimagine Benefits ConfigurationJoin us for a focused session where your feedback will directly guide how we simplify setup, reduce complexity, and deliver smarter tools for Benefits. Why Join Configur… -
Salary change life event is not triggeringWe would like to process a salary life event in benefits if a salary change amount happened. If no adjustments were made to the Salary, then we do not expect a salary li… -
In Oracle HCM Benefit Page, getting error while adding new Life event for userI am not able to add the Life event for one of the user, as I am getting the error as too many loop iterations performed. Can anyone please help me with this?
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Cannot set the field as required - Create New Contact BenefitsThere are certain fields that cannot be set as a required field. Do we have any workarounds on this? Version: 25C
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Default Enrollment formula not working as expectedWe are in process of Benefits for US. One of requirment is, for the loss of eligibility life event we want to default the enrollemnt option from "Family" to "Employee + … -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio… -
Configure 2 New Hire Life Events that trigger differently dependent on jobWe have 2 sets of employees that need different coverage start dates as new hires. I'm trying to separate these by job type. Example: If job code starts with XYZ, they s…
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Remove benefit program from flex credit configurationSummary: Remove benefit program from flex credit configuration Content (please ensure you mask any confidential information): Hi, I accidentally added a benefit program …
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Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
Voluntary plan issue - unable to process Open Enrollment after change in plan configurationSummary: Unable to process Open Enrollment after changing the Voluntary plan setup Content (please ensure you mask any confidential information): Hello Team, We are enco…
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Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
Need Help with Person Changes Life Event Fast Formula for HireSummary: This formula’s purpose is to only trigger the New Hire LE for Employees and not Contingent Workers or Nonworkers. The fast formula is not triggered whether we u…
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Contact relation loadSummary: If a wife and husband are both working in the same organization and have each other listed as contacts, how will such data be converted/loaded into HCM Cloud? C…
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Unable to see pending Actions for Employees in UAT, this was working in DEVSummary:For ESS - Redwood Benefits - Pending Actions are missing in UAT. This worked in DEV Instance. Below is the screenshot from DEV - Any help will be appreciated. Th…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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An error is occurring while evaluating the Extra Input Fast Formula in the Benefits.We’ve created a new Extra Input Fast Formula based on the provided requirements. However, while attempting to evaluate the formula for a sample employee to verify the re…
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Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business …
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Reverse Termination life event is not triggeringPlease check the below FF & screenshots of the setup of Reverse termination, it is not triggering. Kindly let me know if I have missed anything. FF: inputs are BEN_ASG_I…
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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LTD Rate calculation wrongSummary: We have LTD Plan where the rate calculation is based on the monthly compensation, with a limit as 8333 (setup in the Compensation factor) The multiplier is 0.13…
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Ability to make Name component non-editable in edit/convert pending worker page in redwoodSummary: In RUI we had a option to make Name component non-editable or read only in edit/convert pending worker page. The same is not available in Redwood pages for Pend…
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi… -
How to drop a dependent from plan and options and reevaluate the coverage using HDLSummary: Drop a dependent from plan and options and reevaluate the coverage using HDL Content (please ensure you mask any confidential information): The ask is , drop a …
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How to update benefits rates in bulk?How can we update the rates in bulk before OE, Can it be done through HDL or spreadsheet loader?
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…