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Benefits
Discussion List
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life event for person DFF changesSummary: life event for person DFF changes Content (please ensure you mask any confidential information): Hi, The client wants to have the life event triggered when ther… -
hide all available field/options and show only custom instructions in Redwood Me > Benefits > ReportSummary: We want to hide all available field/options and show only custom instructions in Redwood Me > Benefits > Report a Life Event Content (please ensure you mask any…
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show the type of Rate(EE OR ER) on benefits ESS enrollment screen tileSummary: Hi , When enrolling in the benefits , the tiles shown as Benefit plan-options only show the rate, but not type of rate (EE or ER) . This can be confusing to the…
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Can we make benefit Group assign automatically when Reduction of hours life event trigger.Summary: Client needs to make benefit group assign automatically when Reduction of hours life event triggers, is this possible? Content (please ensure you mask any confi…
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Loss of Eligibility is triggeredSummary: Loss of Eligibility life event triggered automatically when a relationship change from Spouse to Contact. This is a seeded Life Event and loss of eligibility sh…
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Redwood Benefits Self-Service UI does not show started event and directly goes in processed statusSummary: Processing any event from Ben self service , event is directly going to processed status compared to when processed from Ben admin UI. The event does not return…
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Tuition ReimbursementHas anyone implemented a self-service tuition reimbursement process in Oracle Cloud HCM? The requirement is for employees to be able to initiate a request themselves, in…
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VBS - Disability Type (List of Values / Validation Issue)Summary: Has anyone been able to successfully update or restrict the list of values for Disability Type in VBS? Context: Client requirement is to only allow Yes / No, an…
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HR able to approve EOI pending action even after due dateSummary: Hi, We have a setup for the voluntary plans where the EOI for the coverage amount increase has to be provided. We have a due date of 31 days from enrollment sta… -
Canada Quebec "Revoke Benecificiary" checkbox missingSummary: The Canada Quebec beneficiary form has a check box for "Revocable beneficiary" and existing "Change Beneficiaries" redwood page doesn't have option for an exten…
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Error when loading Benefit BalanceSummary: Error when loading Benefit Balance Content (please ensure you mask any confidential information): Hi, I am getting the below error when loading benefit balance.…
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How to validate DOB for certain contact relationship typesSummary: We require date of birth to be entered for certain relationship types (those who can be dependents in benefits.) I was able to enable the validation when ADDING…
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SQL Query to get the Variable profile Rate values to employees with benefit PlansSummary: My requirement is to pull the records from the from the Variable Rate Value which are associated with the Benefit plans. we have two plan called Life Insurance …
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How to identify effected employees when a scheduled process fails in PROD?Summary: We have scheduled all required processes for Go Live and see that few emps failed in the "Temporal Process". I have navigated to Menu > Scheduled Processes > pi…
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Spouse Voluntary Life - Coverage is starting as of event processing date instead of event dateSummary: Even when the Enrollments - Coverage Start Date is set to Event for the Plan. The coverage starts at the process date. This is happening only for this particula…
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Best practice for Using TIN and National Identifier section for ContactsSummary: Hi, Need a little clarity on TIN and National Identifier section usage in family and emergency contact information page and in people to cover page. Before redw…
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Error - Requires at least one option to be selected, but I have not chosen any coverage levelSummary: I want to configure Cloud to automatically switch from Enroll or Unenroll when changing plans or options. Attempting to evaluate a "Conversion" life event, I ge…
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How to rename suspended status in benefitsHello Team, Is there a way to rename the Plan Suspended status to Pending? Thanks in advance! Regards, Tharani Tharan.
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Benefit- Is there any way to show Coverage amount and the age reduction coverage amount for employeeSummary: Hi Team, My client wants to know whether it is possible in Oracle Fusion Benefits to display both: the base coverage amount, and the age-reduced coverage amount…
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Cannot add Manage Benefit Relation (BEN_MANAGE_BENEFIT_RELATION_PRIV) to custon roleSummary: We are implementing Redwood Benefits and are updating our custom benefit roles to use the Redwood Pages. Manage Benefit Relation is missing and cannot be added.…
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Redwood 26A: When will Benefits Plan Configuration pages be offered in Redwood?Hello all, When will the Plan Configuration pages for benefits administration be available to turn to redwood pages? We have not seen any notes or a list of profile valu…
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How to handle Intervening LE during OE without backoutSummary: we have 30K employees in the US enrolling during Open Enrollment. Currently we hide the "Report a Life Event" for 3 weeks during the OE period and Administratio…
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Redwood Benefits Employee Self Service - Enrollment summary not visibleSummary: We have moved to Redwood from Responsive and we are in 26A Employees are not able to see their current enrollments in UI, we are using Custom employee Role and … -
You haven't enrolled in any plans yet displays in employee benefits overviewSummary: We've enabled Redwood profiles, added role privileges, and run the ESS indexing job. The employee does not have a life event in started status. The Enrollment S…
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Life events not triggering when assignment and salary changes are loaded through HDL file.Summary: When we're trying to load assignment, salary, address changes via HDL loader, Benefit Life Events aren't triggering. Content (please ensure you mask any confide…
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Why would the benefit coverage amount and rate drop from a plan?Summary: Our Benefits team discovered that during Open Enrollment, the benefit coverage amount and rate were dropped from an employees plan even though they were previou…
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Post Enrollment Survey - Make required that the Employee must provide a responseSummary: We have created a post enrollment survey and marked the question as required within the question set up. If you click on submit, the system makes it seems like …
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Proof of Good Health EOI pending action stays approvedSummary: Hi, We have a requirement for ongoing events where if a person is increasing his coverage amount for the 'Voluntray Plans', he has to provide the EOI. For examp…
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Link Same Dependent for Parents Working in Same OrganisationHello Experts, We have a business requirement where the an employee and their spouse is working in the same organisation and are enrolled in Benefits. They both now want…
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Redwood: Benefit Plan Update LinksHi Team, Is there any way we can update this Link? Is it Sandbox or VBS change? Thank you!