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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
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Enrollment should close once the employee has selected the benefits plans.Summary: The enrollment window should close automatically once the employee has selected the insurance plans. Can anyone guide me on how to achieve this? Content (please…
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How to inactivate/end-date a benefits plan and potentially disenroll enrolled employeesSummary: For our 2024 Open Enrollment event, we wanted to take advantage of our high employee participation to capture employee Correspondence Language data. What we did…
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How to force self-reported life events into manual statusSummary: For this year's Open Enrollment event (enrollment window from 11/1/24 - 11/15/25, closed on 11/16/24, elections take effect on 1/1/25), we need to prevent any s…
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Select which document the alert will be triggered forSummary: Is it possible to configure the alert composer so that the document approval/rejection alert is triggered only for certain document types? I would like to selec…
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Is it possible to show only the custom error message in post election formula?Summary: Is it possible to show only the custom election error message in post election formula, currently it's showing default text like below There was a problem savin…
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Ability to Integrate Oracle Cloud Benefits with EOI Vendor with the help of webserviceHi Team We have a requirement to integrate the Oracle Cloud Benefits Self-Service with EOI vendor such as MetLife with the help of webservice. So in a instances when emp…
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Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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Post Election Edits FF for Beneficiary Designation in Basic Life and Voluntary Employee Life |urgentSummary: Here’s a summary of our scenario and challenges: Objective: Validate and ensure alignment of beneficiary percentages across related plans.Challenge: We are faci…
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Ability to change plan option automatically in loss of eligibility eventSummary: Content (required): Hi all, We have an event detection that posts 'loss of eligibility' when a dependent reaches the age of 26. We want to see where the plan op…
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Redwood: How to rename Self-Service Enrollment quick action?Redwood: How to rename Self-Service Enrollment quick action under Me > Quick Actions > Show More > Benefits? I tried to achieve this via Structure personalization, but S…
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post-election edits FF for Beneficiary Designation in Basic Life and Voluntary Employee Life |urgentSummary: Here’s a summary of our scenario and challenges: Objective: Validate and ensure alignment of beneficiary percentages across related plans.Challenge: We are faci…
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Reprocessing OE event after salary gives rate errorSummary: We ran an HDL to load a salary increase effective 12/27 for about 100 employees. Since the OE event is effective 1/1/22 the salary event kicks out the OE event.…
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plans are not visible to enrollSummary: After evaluating any LE or OE window i cannot see any plans while enrolling in them only one plan type is visible rest all are not there. I don't understand wha…
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Upload Plan Configuration DocumentsSummary: The Upload Plan Design Document feature present in Additional Configuration in Program/Plan train stops, do not allow to view the documents once loaded from eit…
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Redwood 24D: Hide Change Beneficiaries quick action via structure personalizationHow to hide Redwood Change Beneficiaries quick action via structure personalization. Review Employee Resources, Temporary ID card are being hidden from structure persona…
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Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, …
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FSA deduction not changing with life event post OESummary: A group of employees are moving from semi-monthly to bi-weekly payroll effective 1/1/25. However, that change wasn't completed in HR until after Open Enrollment…
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Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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Dependent Eligibility for child > 26 is not workingSummary: Dependent Eligibility for child > 26 is not working We have 2 dependent profiles Dep Child > 26, Dep Disabled Child to restrict child > 26 not to appear in depe…
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HSA Plan SetupHello Team, Employee contribution for HSA is $3,550 and Employer contribution is $750. Employee gets an opportunity to enter the employee contribution. How to setup the …
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Benefit summary page Observations - 24DSummary: Benefit summary page 24B - Documentation Content (please ensure you mask any confidential information): The Benefits Summary page is listed as the only page whi…
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To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
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Is guided journeys supported for Benefits Redwood pages?Is guided journeys supported for Benefits Redwood pages?
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Need help to capture current benefit coverage amount - Postelection Edit fast formulaHi Benefits/Fast Formula Experts, We have a requirement of postelection edit formula to trigger the error message when the person reducing the coverage amount from the p…
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Prevention of accidental backout of Life Events.Summary: Hello Experts, we had an issue where a user was trying to backout Open enrollment for few employees but missed to give the person selection Fast Formula resulti…
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coverage amount is missingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to prevent Open enrollment backout for all employeesSummary: How can we control Open Enrollment from being backed out accidentally for all employees? Are there any System Profile options that will control backout of Life …
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Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page?Summary: Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page? Content (please ensure you mask any confidential information): Version (include …
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Redwood: How to hide sections in My contacts > New contact under Before you enrollRedwood: How to hide sections in My contacts > New contact under Me > Benefits > Before you enroll We want to hide sections like Citizenship, Passports, Visas and permit…