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Benefits
Discussion List
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How to configure only one Optout Waive coverage for all medical plansSummary: The current configuration for Optout waive coverage is that, we have created an Option called "Optout Waive Coverage" and this option is attached at the plan le… -
Redwood - Created checklist for Journey & need to add Task to go to RW Benefit Self-ServiceSummary: Hi, For our upcoming Open Enrollment, we want all benefits eligible associates to complete/electronically sign an Acknowledgement (for ACA purposes). At this ti…
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Coverage is end date is not working as expected for the age out dependentsHi, We have processed Open Enrollment effective from 1st Jan 2025. The Spouse coverage has end dated as of 31-Dec-2025 however, the child's coverage is end dated on 1st …
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Restrict the option based on the people group.Summary: We have a requirement where the client is asking to restrict the benefits option for certain employees belonging to one particular people group. Is there any st…
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Hide "Delete" button in People to cover Redwood UIOur customer needs to hide the Delete button when a employee edits a contact in People to Cover and in Enrollment Journey: We tried with VB Studio business rules but wit…
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Adding list of data to Review Employee ResourcesSummary: How do we replicate this page on to the redwood review Employee resources page? Steps I have taken so far include Review Employee Resources > Edit in VB Studio …
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Where do you set the Plan Start Month for ACA reporting in Oracle HCM CloudSummary: In Oracle HCM Cloud, the plan start month for ACA reporting is determined by the benefit plan details and the eligibility process. It is typically the first day…
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Redwood - Benefit Plans for Comparison - Help Copying to another podSummary: Hi, I have created a Dental Plan Comparison and Medical Plan Comparison in a test pod (and very happy with!) and want to copy these plan comparisons tools to an…
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Missing Bell Notifications for Self-Reported Life Event AlertsSummary: We have enabled self-reported life event alerts for Benefits and set the communication method as both Email and Worklist. While the alerts are being triggered, …
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Evaluate Scheduled Life Event Participation Triggered Open Enrollment for the Terminated EmployeesThe payroll team noticed that a lot of changes has been pushed to the payroll integration files like element entries from the benefits etc. Upon our analysis, we found t…
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Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd… -
Benefits PGM Import Error JBO-29000: Unexpected exception caught: java.sql.SQLExceptionSummary: Need urgent help, getting following error while importing the Benefits plan design from source to target. JBO-29000: Unexpected exception caught: java.sql.SQLEx…
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Redwood - Benefits Confirmation Statement not displaying latest enrollmentsHi Hoping everyone is doing well! After enabling Redwood for Benefits Self Service, we noticed one issue with Benefits Confirmation Issue where Benefits Confirmation Sta… -
How do benefits administrators know when documents have been uploaded to be approvedSummary: After the benefits activity center is turned on, how does the client know when documents have been uploaded by an employee to be reviewed and approved? Content … -
Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y… -
Does anyone have a HDL to load hours for employees for ACASummary: Does anyone have a HDL to load hours for employees for ACA? Content (please ensure you mask any confidential information): Version (include the version you are …
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not able to see national identifier section in redwood page for contactSummary: Hi All, We are in 25B and don't see national identifier section to add social security number for contacts in People to Cover and Before you enroll page. Also, …
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How to clean out the required pending action itemWe have a requirement to clean up the pending action items labeled "Participant Requires Primary Care Physician." I attempted to clear these by running Manage Action Ite…
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Should we run "Assign Default Benefit relationship" everyday when Intern to Employee ?Summary: Content (please ensure you mask any confidential information): We had this situation,where an Intern was converted to an Employee and since we had the Terminati…
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How do we hide Temporary ID Card in Quick Actions in Redwood Benefits ESS page?Summary: How do we hide Temporary ID Card in Quick Actions in Redwood Benefits ESS page? Content (please ensure you mask any confidential information): Version (include …
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Moved: Redwood - Validation Rule to check null Gender is not working as expectedThis discussion has been moved.
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todays date selection is not there for redwood benefits pagesSummary: When accessing the Redwood pages for Benefits Summary or Benefits Activity Center, generally the enrollments are displayed based on the selected date. After sel…
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Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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We are needing a way to see the complete benefits history for each employee.Summary: Hi, We are needing a way to see the complete benefits history for each employee, any actions made through ESS, Ben Admin and the system. The report needs to hav… -
Redwood Benefit Plan Comparisons - Logo helpSummary: Hi, I have set up Dental Plan Comparison and Medical Plan Comparison in a test pod. When I preview from the Configure Benefit Plans for Comparison, the carrier …
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Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Translation not working for Benefits Plans and ProgramsSummary: We need to translate to Spanish, all benefits plans an program and was not to do so. Steps followed- Logged in Spanish and edit the Ben Plan and change the name…
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Benefits Activity Center Redwood experience was not supposed to be enabledSummary: We would like to understand why the new Benefits Activity Center Redwood experience was enabled when, according to the Oracle documentation that was provided in…
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how to create life event that triggers automatically with Document Of record change/additionHi, I am trying to create a life event that triggers automatically when a specific type of DOR (example Visa DOR) is submitted or updated by employee. Can someone please…
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Not able to fetch dependents details using Benefits - Enrollments Real Time subject areaHi All, I am facing issue to fetch participants and dependents details using the subject area Benefits - Enrollments Real Time since 25B release. Before 25B release, I w…