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Benefits
Discussion List
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How to configure custom roles to users to grant view-only access to Benefits ConfigurationSummary: We are creating custom roles for users, who require read-only Benefits configuration access to the list of access areas below. We cannot find the Duty Roles, Pr… -
nable selection of the waive option only, while restricting any changes across plans or plan optionsFor a Qualifying Life Event, the employee should be allowed to move from their current enrollment (e.g., HDHP Employee + Spouse) to the waive option. However, they shoul…
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Options in plan for benefitsnot coming up with 26B PatchSummary: We had 26B patch applied over the weekend and after that we dont see any options in the plan design. We had old conversion data and i see options in the plan en…
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Benefit Rate Start Date - Best Practice?Summary: Hi, we have a Weekly payroll and our benefit Rate Start Date is the prior pay period ("Pay period start, before first check, on or after cover start") so a dedu…
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The fnd_documents table is not populating the dm_document_id for DORWe are uploading documents using DOR in fusion. dm_document_id is not getting populated in the FND_DOCUMENTS table.
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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Can we have approval for date of death field update from ESS pageSummary: Hi All, We have created Death of spouse or dependent event, which is an employee-initiated event from the ESS page. We have enabled the Date of Death (DOD) fiel…
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Does anyone have a template of a Spark 2.0 File for 401K 403b to TPASummary: We are new to Cloud and looking to see if anyone is willing to share their Spark 2.0 Data model with us to send to our 403b TPA TIAA. Content (please ensure you…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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why is it necessary to download to approve action items - is there a preview capabilitySummary: Is there a roadmap item to allow for preview capability when Benefits admin is approving submitted documents for dependents? having to download the document is …
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Ability to add link to vendor website/add verbiage for employeeSummary: Enrollment certificate has been set up. The Employee can add certificate and /URL. Can we add verbiage to display to employees when they are adding certificate?…
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In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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hyperlink of contact page in post election edit error messageSummary: Hi Team, As per our business requirement, we need to have hyperlink of benefits contact page in post election edit error message so that employee can click on t…
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Validate Logs in Fast Formula for Person Change Causes Life EventSummary: We are trying to validate the Logs in Fast Formula but it seems that it is not showing when we run Evaluate Life Event the logs attached in FF is not showing in…
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…
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Employee unable to upload Benefits certification document through self serviceSummary: Employee cannot upload document in pending action through self service. The document can be uploaded through Self Service Document Records but not through pendi…
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content … -
Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Life event triggers when value is added to field created by DFF but not when loaded through HDLSummary: We have a Life event trigger that is triggering on manual update of the field but not when loaded through HDL. This field is deployed through a DFF. Content (pl…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Flex Credits - employee can choose an amount more than allocatedEmployee is allocated flex credits based on Salary. Even though Allow Overspending Checkbox is unchecked in the configuration, the employee can choose an amount more tha… -
Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …
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Cannot Process Termination Life Event - BEN_92145_MODE_LE_DIFFERSummary: I am trying to Process a Termination Life Event on an employee who termed on 3/26/26, but I am getting the following error message when trying to process the LE…
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Employee vs. Dependent Coverage End DateSummary: Team member coverage ends on the event date, while dependent coverage extends an additional two weeks after the event date. Has anyone configured a scenario whe…
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Benefits Life Event summary /Dashboard Data Security returning all data even after setting up AORWe have setup AOR for our Benefits representative across different department. Its based on Department tree and while its restricting access to specific departments in b…