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Benefits
Discussion List
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person changes life event fast formula for getting employees ageSummary: Hi All, Can any one please share Person Changes life event fast formula for getting age of employee . Or how to trigger the Life Event based on age of the emplo… -
Getting error while uploading Birth/Marriage certificate in Benefits Self service pageWhile uploading marriage certificate through pending actions in Benefits self service page , i get this error - You don’t have access to create a document record for thi…
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How to end benefit relationship of the employee when benefit program has been marked as InactiveWe have an XYZ program for benefits that is no longer in use. Although we have inactivated the program, potential life events are still being detected for employees asso…
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post election fast formula is not triggering for employee side but its triggering for employers sideSummary: This post election fast formula is not working for employee logins while enrolling plan to check the Gender and DOB. Content (please ensure you mask any confide…
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Warning message pop up on enrollment train stopsSummary: How to add the warning message for employees during benefits enrollment Content (please ensure you mask any confidential information): Hi All, We have a require… -
Interim coverage not updated to max amount on changing coveragesHi , We have a requirement in which employee has selected an existing coverage of 200000 .During open enrollment ,the employee makes update to 300000 .The system should …
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Need to Validate Working of Participation and Rate Eligibility FormulaHi, We created a Participation and Rate eligibility fast formula to validate eligible benefit plan for a particular employee. There are 5 parameters (Gender, Nationality… -
Not able to view/enroll Trustee or Estate as a beneficiary to a person for a benefits plan.Summary: Not able to view/enroll Trustee or Estate as a beneficiary to a person for a benefits plan. Content (please ensure you mask any confidential information): Hi Al…
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REDWOOD Benefits: After submitting elections pending action item message not coming like RUISummary: In RUI when we submit elections then a message used to come if any pending action item was generated. This message is not coming in redwood, is this expected be…
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Add Benefit Groups with End Date via HSDL or Spreadsheet LoaderHello Experts, We're trying to achieve to add benefits groups in bulk with the End Date itself during the creation. We tried to achieve the same from HSDL and Spreadshee…
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Hide the Self in the Enrollment PageSummary: We are implementing Benefits in redwood and are enrolling only dependents. But we are able to see the Self, though the employee is not enrolled. Version (includ…
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Communicated rate is not working as expectedSummary: Hi All, We have monthly rate defined. The payroll is bi weekly. The communicated rate is not getting calculated correctly.It is working fine for plan.Can the el…
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Issue with "View Report" in Benifits Activity Centre.Summary: Issue with "View Report" in Benifits Activity Centre- Report returns all employees instead of selected person. Content (please ensure you mask any confidential …
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Enroll button is disabled on My Benefit Page(Redwood)Summary: Enroll button is disabled on Employees Benefits Self Service page. Currently we are using Seeded Employee Role, we don't have custom roles. Could anyone let us …
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Once a plan is active, and being used, do you have to manually add additional year periods ?Summary: After the initial set up of a plan, and you enter range of year periods, do you have manually add additional periods? Are we supposed to put in the ranges up to… -
Rank question in Benefits surveySummary: There is a requirement to configure Survey for OE 2026 and one of the questions is to rank the options of communication. Content (please ensure you mask any con…
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legal entity change on employee did not trigger life event in oracle fusionLife event is not triggering when performing Global transfer on employees. Moving employee from one Legal Entity. WE checked the formula is defined correctly and is comp…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Benefits TrustHi, We need to remove this option (Contact HR Ops..), does anyone know where we can configure this? Thanks! -
Benefits - HSA minimum allowed amount is not workingThis just started with the 25C upgrade. But when processing any type of life event in benefits it will not allow us to elect a 0 amount for the HSA amount. We can enter …
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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End dependants coverage based on employee ageSummary: Hi All, We have three plans for Voluntary life Employee,Spouse and Child.When the employees turns 60, the dependant's coverage should end .How can we acheive th…
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Value set not returning values for element and there's same element same value set return datatwo Element each input values have the same value set first element the value set is working in input values however the second element value set is not working in input… -
Change you change the verbiage in Redwood Enrollment SubmittedSummary: Can we change the verbiage after someone submits their elections? Content (please ensure you mask any confidential information): Version (include the version yo…
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Where to see SFTP transmitted log after interface transfer?Summary: I have SFTP configured for vendor interface file transfer. Could you let me know where I can view the SFTP transmission log after the interface file is transfer…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Challenges with the self-reported life event enrollment window or flowSummary: In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g. -Employee reports a Marriage event (which has 30-day enroll…
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Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool …