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Benefits
Discussion List
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Redwood 25A Benefits AdministrationSummary: 25A: We hv enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details configuration pa… -
Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the…
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Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.… -
Report of all person benefit balancesSummary: Is there a way I can pull all person benefit balances from inception to future a report? When I use OTBI, I only got the balances that were in effect TODAY, but…
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Change Beneficiary Life Event Removes DependentsWhen a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed. Example: Associate has Medical, Dental, an… -
Rates not getting updated based on Age changed for optional plansSummary: Hi, We have two optional plans for which the rates are based on age of the employee. If the employee moves to a different age band, then their premiums will be …
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Error when evaluating termination event : BEN-990951Summary: Hello, We are facing this error when trying to process Termination event for a few employees "The procedure encountered an error while calculating the service d…
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Benefits plan voluntary deductions are not flowing through Payroll automaticallyHello Team, We have the Benefits plans setup for Health, Dental, Life and Pension, the rates are also configured to include the payroll element entries (deduction) and w…
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Open enrollment is processing for all Benefit ProgramsSummary: We have 2 Benefit programs with same Year periods. I had setup Open event for both programs under Benefit Programs —> Scheduled —> Open. When i run Evlaute sche…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2… -
Benefit Certifications to Document of RecordCan we directly process Benefits dependent certifications into Document of Record or can we open an action item in such a way thaT users directly upload the document in …
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Carry Forward/Default HSA Coverage Amount using Default Enrollment FormulaHi, We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Termination. We are curren…
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Redwood Benefits Self-Service - Hide Program in dropdownSummary: Hi, as we are close to rolling out Redwood for Benefits, is there a way to: #1 Hide a Program in the drop down on the associate's benefits self-service page? We…
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Redwood Experience - Benefits - Enroll now Button appears in Self Service pagesSummary: Enroll now Button appears in Self Service pages even when no benefits elections to made for an employee or there is no life events in unprocessed state . Can we…
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Unrestricted processing limited to only once in a daySummary: We have a case where emp enter the Self service flow and enrolls in a unrestricted plan which has dependent designation as well. Later on the same day , he adds…
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…
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We need to set the life event occurred date to the process date when the life event is initiatedCurrently, the occurred date is captured from the 'Effective As Of' date during the life event process. However, we now need to capture the occurred date to reflect the …
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Trigger Life Event when Benefit Group is End DatedHi, I'm trying to trigger a life event when a specific Benefit Group is end-dated. I do see the seeded functionality provides Benefit Group table and End Date column for…
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Will the configuration tasks for the benefit module be available on Redwood pages in the future?Summary: Will the configuration tasks for the benefit module be available on Redwood pages in the future? Content (please ensure you mask any confidential information): …
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Benefits ESS not enforcing dependent designation maxSummary: Employees are able to enroll more than one spouse in benefit plans and not receive error. The error is enforced and displayed on the benefit administrator side.… -
PersonEnrollmentSummary.xdo - Data Model is not working?Summary: Hello Oracle Community! We are currently doing FIT/GAP on current project and trying to get this report to run in a DEMO instance - appears data model may not b… -
Redwood Benefit Self service your benefits enroll nowSummary: Redwood Benefit Self-service your benefits enroll now page how to disable/remove the page. Please suggest. Content (please ensure you mask any confidential info…
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List of Values not showing under Life Event > Data ChangesSummary: We have many Grades in System going from A0.1-A0.30, B0.1-B.10, like so till X0.1-X0.2. I want to trigger a Life Event for a person who goes from Any Grade to X…
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Will Person changes causes life event trigger even assignment row corrected rather than updatedThe formula i have written get the previous assignment working hours and current assignment hours, and if both the hours are does not equal we will trigger the life even…
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person changes causes life event trigger twiceSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox.Summary: Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox. Content (please ensure you mask any confidential information): Documen…
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…