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Benefits
Discussion List
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Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr… -
Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …
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Cannot Process Termination Life Event - BEN_92145_MODE_LE_DIFFERSummary: I am trying to Process a Termination Life Event on an employee who termed on 3/26/26, but I am getting the following error message when trying to process the LE…
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Employee vs. Dependent Coverage End DateSummary: Team member coverage ends on the event date, while dependent coverage extends an additional two weeks after the event date. Has anyone configured a scenario whe…
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Benefits Life Event summary /Dashboard Data Security returning all data even after setting up AORWe have setup AOR for our Benefits representative across different department. Its based on Department tree and while its restricting access to specific departments in b…
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What is the security role needed to delete documentsSummary: We need to delete duplicate documents of records. What is the security role needed to be able to delete. Content (please ensure you mask any confidential inform…
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Benefits Waiting Period Formula Coverage Start Date IssueRequirement: Employee hired within last 10days of the month, Benefits to start first of next month after skipping immediate month. Employee hired before last 10days of t…
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Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and SubmitSummary: During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the…
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Beneficiaries Not Carrying Over from Option to OptionWe have an employer provided/paid Basic Life Insurance plan that is automatically enrolled to all employees. Our plan has 2 options, one for part timers and one for full… -
Error in Benefits Enrollment LoadHello Team, We are attempting to load Benefits Enrollment through the Upload Benefits Enrollment process by creating the data within a workbook. However, we encounter th…
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Potential issues of having open enrollment dates set up at plan and program level bothCould anyone please help me understand what are the potential issues we could encounter when we have open enrollment window set up at program and plan levels. We want ra…
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Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Post election edit FF for DOB and gender checkCurrently we have post election edit FF to check DOB and gender of dependents who are enrolled in medical, dental and vision. We need to display error when employee trie…
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Backend tables not updated despite life events being Processed and Closed.Summary: Hello, We are encountering an issue where certain life events (such as Death, Termination, and Full-Time to Part-Time) are not being reflected in the backend ta…
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Is it possible to apply payments to certain plans based on the amount received in benefits billingIs it possible to apply payments to certain plans when money is received in benefits billing? Example employee has 4 plans and makes a payment, can we dictate on how the… -
Removing the timestamp from the Enroll Now message.Summary: Is it possible to modify the Open Enrollment message that displays in self service, to remove the timestamp? Content (please ensure you mask any confidential in…
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Manage benefits translation data gets auto triggered and shows up in evaluation and reportingManage benefits translation data gets auto triggered and shows up in evaluation and reporting section.
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Interim Coverage for LTD with Waive as Separate PlanSummary: I’m working on a configuration where Voluntary Long-Term Disability (VLTD) requires EOI and should be placed in suspended status, while Waive Voluntary Long-Ter…
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Manually evaluating open enrollment life event is overriding the previous rate for plans.Summary: The Vision Plan rate was originally set to 7.3 effective 1/1/1951 and later updated to 10 effective 5/1/2026. However, when manually evaluating open enrollment …
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Organization Name for the temporary ID in benefit planSummary: From where does the Oraganization Name comes in the Plan > Additional Information This is for seeting up Temporary ID Content (please ensure you mask any confid…
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Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Benefits for surviving spouse throwing an errorI have created a surviving spouse as a non worker and tried to evaluate the life event from the BSS. However it throws a payroll relationship error. Surviving spouse doe…
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HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Redwood Benefits ESS questionsSummary: I have several questions about what can or cannot be done to customize Benefits ESS pages. My suspicion is that these things CAN'T be changed, and I searched th…
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ACA Implementation helpSummary: Hi All, We are in implementation phase and I’m reaching out for some guidance on setting up ACA reporting. As per requirement, employee ACA eligibility based on…
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Waiting Period Rule with period start date "original date of hire" throwing an error while evaluatioSummary: Waiting Period Rule with period start date "original date of hire" throwing an error while evaluation. The requirement is that they have 3 months waiting period…
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Variable Coverage Flat Range - Can this be configured to show $ and CommasSummary: Client has requested that the LOV below be shown as an accounting format with commas. Is this possible. I have searched Community and have not found anything th…