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Benefits
Discussion List
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Beneficiary Organizations Doesn't Show Under "People to Cover" Without Quick Action OnHi All, The business has requested that we make the section "beneficiary organization" show under the "verify people you would like to cover" in Redwood benefits self-se… -
Benefits Open Enrollment: Evidence of InsurabilityHello, Could someone kindly help me? Last year, during Open Enrollment, we configured this requirement so that 10K-50K had no EOI, only 100K and 250K. Right now, the req… -
Can we configure few life events at Program and few at plan levelSummary: HI Team, Can we configure few Life Events like newhire ,Salary change at Program level and few like Birth,Marriage etc at Plan Level. Will it have any issues .P…
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In Redwood the previous enrollment coverage end date is not getting updatedSummary: Hi All, We are using Redwood, after evaluating Life Event..the Previous coverage date is not getting updated.I can see date for two life events. One with previo…
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FT to PT life eventSummary: Hi All, We have a requirement for FT to PT life event. When employee turns from FT to PT , Plans Automatically drops based on the eligibility and continues in P…
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Is there any communication from Oracle if there is an update on Imputed ratesWe wanted to know if there is any communication done by oracle when we have updates to the Imputed rates or does the customer needs to visit IRS site each time to confir…
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Mixed messages on exporting and importing benefits configurationSummary: I've received mixed messages on whether its okay to export and import a benefits program (specifically in relation to open enrollment changes) vs re-keying all …
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Redwood change Enroll button to Waive for only Waive plan/optionsSummary: Redwood change Enroll button to Waive for only Waive plan/options Content (please ensure you mask any confidential information): We just went live with Redwood … -
On enrollment screen for Optional Life and Basic Life, can we adjust the size of the textSummary: We would like to adjust the size of the text from the enrollment screen for Optional Life and Basic Life. Is it possible to adjust the Font Size or the whole Wa…
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How to set the Address Section or fields on it as required from the Self Service Enrollment PageWe would like to set the Address Section or even fields of it as required but the list from the Business Rules does not correspond on the fields from the UI, The fields …
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Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
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Post Enrollment Self Service Employee - Complete Pending actions required/Optional set upSummary: Hi Expert, We would like to ask how we can set up the Complete pending actions Optional/Required under in Post Enrollment. Is there any navigation to set up on …
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Set Post Enrollment Section fields from Benefits as requiredWe need to set the Complete Pending Actions Section as required but this section or fields are not available in the Business Rule configuration in Visual Builder Studio:
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post election trHi, Can anyone explain why my postelection edit formula is not working during open enrollment. Requirement - if an employee is enrolled into HDHP plan then only he can e…
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Redwood Benefits: Get to know your BenefitsHi Team, Can we add Links here? Like link of the Open Enrollment? If not, can we remove this section? Thank you! Rechiel
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Eligibility for child hides at Designation requirement level hides the Retiree Spouse OptionWe have requirement for Medicare Plan, if Child has disability they can be enrolled into Medicare without considering any other factor. So we have configured a Dependent…
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Benefits Redwood page throwing HTML error when reporting life event through self service and adminBenefits Redwood page throwing HTML error when reporting life event through self service and admin. Does Fast Formula attached to Post Election Edit Formula type cause t…
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However… -
Unable to exclude employee from current plan and make eligible for new planSummary: I need to process a change to an employee's retirement plan enrollment. The employee should lose eligibility for their current retirement plan and automatically…
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How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
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Carry forward same dependents when changing plans within a plan typeSummary: Our Health Benefits plan type has 2 plans. During enrollment it should only allow to change plans, and carry over same dependents to the new plan if elected. Ca…
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Assign and Update Benefits Relationship ProcessSummary: We have run the process "Assign and Update Benefits Relationships" to assign the default benefits relationship to employees after the data load and now trying t… -
Derived Factor Formula looking at Person's age as of event and as of first of calendar yearSummary: Requirement: Dependents age off of benefits as such: Medical: end of the calendar year of 26th birthdate- client has a fiscal year plan year (10/1 - 9/30). Dent… -
Is anyone else experiencing issues with action items not being triggered on the Redwood pages?Summary: Action items were defined for the STD Buy-up plan, and the process worked correctly last year. However, since migrating to the Redwood page, the system now expe… -
Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Which Ben Admin processes invoke which formula types?Summary: We need a cross-reference of which Ben Admin process invokes which formula types Content (please ensure you mask any confidential information): Since we no long…
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Redwood Benefits: Post-EnrollmentHi Team, Is there any way we can change this other than Optional? Since Pending Actions are require? Thanks! Rechiel
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Redwood Benefits: Confirmation MessageHi Team, Is there any way we can change the message once they submitted their enrollment for Redwood page? Current setup: Redwood Setup: One more thing the Print option …
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How can I exclude Nonworkers from getting a benefits relationship?Summary: Currently, when i add a contingent worker it does not trigger a benefits relationship. However, when I add a nonworker it does trigger a benefits relationship. …