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Benefits
Discussion List
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Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event … -
Voluntary Employee Life terming with Open EnrollmentSummary: I set up Open Enrollment and Voluntary Life to Default current same enrollment and rates. We have options from 10K - 500K in 10K increments, we have age bands. … -
Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section … -
Unrestricted Program Window Closes MidnightWe have an Unrestricted Program which is 'always open', but on ESS Redwood page, it shows window closes midnight, which is misleading. If I login as an employee at 4pm, … -
none of the benefit plan are showing in self service page in fusion HCM?Summary:none of the benefit plan are showing in self service page in fusion HCM? Content (please ensure you mask any confidential information): Version (include the vers… -
Error while backout the life eventSummary: Hi All, This is new implementation. The client has rates starting 11/1/2025. So, we have created Programs ,Plans as of 1/1/1951. But they want rates from 11/1/2… -
Life event picking 2025 rates instead of 2026Summary: Hi All, We have 2 life events one New hire during open applicable for new hires during open enrollment and one Open life event applicable to existing people. So… -
Benefits: Open Enrollment Rates IssueHi, Is there existing Problem for rates calculation? Currently we are configuring OE and while testing the rates are not calculating right? Supposed to be calculated for… -
Oracle Agent studio in Fusion ERP 25cSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) returning incorrect values for renamed planSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) has been used under a Post Election Edit Rule. Unfortunately the function returns 'Y' even though the pa… -
EOI certificate for Basic Life insurance not workingFor Employee Basic Life plan, there is a requirement to set up EOI certificate for employees having coverage of more than 1 million USD with no interim (it should stop a… -
Unable to Void Life Events for Terminated Employees in Redwood UISummary: Unable to Void Life Events for Terminated Employees in Redwood UI Content (please ensure you mask any confidential information): When an employee is terminated … -
Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s… -
End the employee and child coverage when the employee age becomes 70Summary: Hi All, For one of the plans, the employee and the child should loose the coverage ,when employee reaches 70 years.Can anyone pls suggest how to acheive this re… -
Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit… -
How do I get plan documents to display under View DetailsSummary: I added plan documents under the Plan Additional Configuration for HDHP and went to click View Details under the Medical section and I'm not seeing a link or a … -
Unable to hide 'Student status' under Benefits Administration>Benefits Service Center>Person InfoI am trying to hide the Student Status field under the person Info page. But, while trying to publish, the changes made in the extension rules are not reflecting. Any in… -
Document requirement for an unrestricted planSummary: Document requirement for an unrestricted plan Content (please ensure you mask any confidential information): Hi All, We have an ongoing plan which is enabled fo… -
Manage Action Item greyed outI do have all the roles I could have, does anyone know what might be causing this issue? -
Accruals for Benefits PlansSummary: Hi Team, Client requested provision/accrual for pension plans in benefits. We didn't find any options in configurations to create accruals in benefits module. C… -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl… -
Switching from PPO to HDHP or vice versa and receiving a spending account errorWhile configuring for OE, I noticed an issue when a user tries to switch from PPO to HDHP, for example. When enrolling in HDHP, I also change my Spending Account from HR… -
Error when backing out life eventSummary: Error when backing out life event Content (please ensure you mask any confidential information): The message is ORA-20001: The end date of the entry can't be ex… -
AI Agent AuditingSummary: Is there audit to findout who and when disabling and enabling of AI Agent Happened. We have built Benefits AI Agent. But it got disabled after applying 25C. We … -
Clarification on Person Number vs Worker/Assignment Number in Oracle HCMSummary: Hello, we would like to confirm the standard behavior of Person Number and Worker/Assignment Number in Oracle HCM. As far as we know, the Person Number is alway… -
Implementing german pension guideSummary: do we have any documentation on Implementing German Pension and Separation process in Oracle Fusion HCM. if so would you please direct me to the same. Thank you… -
Can you hide Program or Plan not in ProgramSummary: Is there a way to hide this field on the Enrollment Summary page? I didn't see anything specific in Visual Builder. Content (please ensure you mask any confiden… -
Voluntary insurance Plan issue on birth life eventSummary: Hi Team, I need your help with an issue. We have a requirement that any enrollment above $200k requires proof of good health ($200k being the guaranteed amount)… -
All employees are appearing two times when searching in benefits activity center.When navigating to Benefits Service center, the employees appear twice in the BSS. The employees have on assignment only. . Also, the program eligibility profile uses, p… -
Redwood Customization in report a Life eventSummary: Hi All, Please advice if anyone has done the following redwood changes . 1.Remove the Auto approve text when reports life event 2.Hide the confirmation Page or …