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Benefits
Discussion List
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Benefit Life event data change table not availableHi Team, we have flex field in person EIT page , based on this change life event has to be triggered, I am not able to find table name to create person changes, so pleas… -
Non-calendar year Open Enrollment with HSA ContributionsHi all, a client has a non-calendar year Open Enrollment. With this upcoming Open Enrollment client is introducing a Medical HDHP with HSA Contributions. The per pay per… -
Not able to delete charges and payments from Benefits Billing CenterSummary: There are partially paid charges and payments on Benefits Billing Center in Billing section but the user cannot delete this. Content (please ensure you mask any…Muzammil Aman Siddiqui-Oracle 22 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle
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Redwood Benefits Summary Compensation page hide pencilSummary: Is there anyway to hide the pencil on the Compensation Info page under Benefits Summary in Redwood. I don't want the Benefits Team to have access to make a chan…
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How do a enable a plan in redwoodSummary: Testing Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code sn…
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Pending actions alert not workingSummary: We are not able to get the new pending actions alert to trigger. It is enabled, but is not sending an e-mail or notification to the employee. Our config screens… -
How to create a custom page under Self Service > BenefitsSummary: We have a custom page and button in RUI that we use for displaying links (to third party sites) to additional benefits for the employee which we need to be made…
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Redwood Benefits AI Agent - QuestionsSummary: We are exploring the Benefits AI agent in Redwood pages and have below questions: 1)Does the engine have access to data from outside of HCM or its extracts info…
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Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform…
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Derived Factor: First of Year vs First of Calendar YearProgram Level Setup is for Fiscal Year which starts from 1st March. Derived Factor: Age Setup: First of Year Compensation Setup: First of Year We have observed, when a s…
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Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
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Not Able to add trustSummary: Hi, Anyone not able to add Trust in redwood? We just encountered this error in Redwood but in Classic it is working as expected. Error still persists even thoug… -
Express and Discovery DifferenceSummary: Hi, Anyone knows the difference between these two options? Content (please ensure you mask any confidential information): Version (include the version you are u…
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Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
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Links in Pending action to guide employees are missing in redwood under pending action.Summary: Links in Pending action to guide employees are missing in redwood under pending action. In Classic UI links are provided. However, in Redwood the links are gone…
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Process Life Event on 01Jan along with Open Enrollment LEWe have a requirement to perform Global Transfer on 01Jan. But we normally perform Open Enrollment on 01Jan. Saw the collapsing rule configuration and we cannot setup wi… -
Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t… -
The Employee Name with Benefits Representative AOR not displayed under Need Help? Contact UsSummary: In Benefits Self Service, under Need Help? Contact Us, there are 3 employees displayed. All of an AOR w/type = Benefits Representative. However, only 2 of them …
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HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the …
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Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that …
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Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in…
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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25B: In the new Benefits Activity Center 'People to Cover' action is not availableSummary: In 25B in the new Benefits Activity Center 'People to Cover' action is not available. Please advise if its expected or role is missing. Screen shot as attached …
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Benefit summarySummary: I turned on Redwood and both profile values are set to Y but when I go to Benefits Summary page to make changes in Visual Builder I have a screen that says Ther…
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Flat Range Age Reduction Rounding RuleSummary: How to round age reduced coverage values to the next thousand when using a flat range coverage. Content (please ensure you mask any confidential information): C…
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Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…