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Benefits
Discussion List
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unable to find the type "derived length of service: when creating life eventSummary: creating life event based on 2 yrs of service Content (please ensure you mask any confidential information): Unable to find "derived length of service" when cre… -
Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
Get rid of the system messages from the post election edit fast formula validationCould someone help in get rid of the additional system messages in this post election edit fast formula error message? Especially, I want to get rid of the text, "Review…
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Cost Break Out on Page Needs to be HiddenSummary: Hi all, We need to hide the cost break out in the Benefits Enrollment Summary Page, such as the Total Cost per Pay Period, Pretax, After Tax, and Annual Cost (T…
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Unable to find the type 'Derived age' when create life eventWe have a requirement to differentiate the 'Age Changed' Life event for different ages. So, we decided to create a similar 'Age Changed' Life event. When I try to create…
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Benefits coverage dropped after adding open life eventSummary: We are trying to test open enrollment. We made no changes to any plan configuration. We added 'open' in the scheduled section and added an open life event to on…
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Benefits Authorization StatementA client has authorization statement and it appears at both the start of enrollment and again on the confirmation statement. I have offered one solution to the client is… -
Employee trying to make spouse Emergency Contact and getting errorSummary: Employee trying to make spouse Emergency Contact and getting error "Sorry, you don't have permission to perform this action". Same permissions as all other empl…
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Configuration setup for EOI(Evidence of Insurability)Looking for Configuration set up that will meet below requirements: For Employee Supplemental Life Plan, EOI should be required when employee increases their coverage by…
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Can we access offer DFF to create eligibility profile?Summary: I am trying to create an eligibility profile to find if the worker had a DFF filled during their offer. I have a SQL query to do this but am not sure we can use… -
Best way to configure Fitness Reimbursement planSummary: Hello! Looking for some guidance on the best way to configure a requirement for a fitness reimbursement plan that is available once a year, with a reimbursement…
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Benefit Enrollment authorization message/page in RedwoodSummary: Hello, We are going live on Benefit ESS Redwood next week and with Open Enrollment around the corner I have been asked why we are no longer seeing the Enrollmen… -
Advice for setting up HSA ER ContributionSummary: We are implementing an HSA employer contribution plan for the next open enrollment and would like some advice on how to get this implemented. Content (please en…
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How do I change Defined Rate Frequency and Communicated Rate Frequency in the Standard Rate?We have a requirement that for one of our standard rates, the Defined Rate Frequency and Communicated Rate Frequency is different from the Program's Basic Details. When …
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How to make a dependent appear in an open enrollment ?Summary: We want the dependent to always appear on the panel when editing a program and enrolling a dependent in a plan. Content (please ensure you mask any confidential… -
How to make a field or section required or optional in Benefits – Contact with VBS ?Summary: We want the National Identifiers section and the Date of Birth field to be either required or optional for specific relationships. Content (please ensure you ma…
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How to add text to the Beneficiary Organizations page?Summary: We are updating the benefits screens to Redwood and need to add some text to the Beneficiary Organizations page. (Path: Me >> Benefits >> Enroll now >> Verify p…
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Is it possible to add different annual contribution limit in the HSA calculatorIs it possible to add different annual contribution limit for age
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Can't select plan type in benefits court orderSummary: Using the Benefits Activity Center, I can't select a plan type for a dependent for a court order. When I select this from the benefits service center (non-redwo… -
Fast formula to check new hire/rehire for pending workerWe have to write a Fast formula which would check if an employee is hired for the first time. The employees are hired through ORC, and always a pending worker first, so …
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Stop the Creation of Pending Actions for Life InsuranceSummary: We don't want Pending Actions Created for Life Insurance. Content (please ensure you mask any confidential information): We originally designated life insurance…
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Intermittent Benefit Activity Center Search Issue After 25B UpdateAfter updating to version 25B, I ran the "ESS job to create index definition and perform initial ingest to OSCS" process with the ingestion value "fa-hcm-personbenefits"… -
How to hide the quick actions in Redwood benefit ESS pageSummary: How to hide the quick actions in Redwood benefit ESS page Content (please ensure you mask any confidential information): Version (include the version you are us…
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Can we prepone the Open enrolment window start dateSummary: Hi Team, The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event. They have 3 plans and the window dates for 3 …
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How to enable "Continue" button or delete a life event in the Report a Life Event pageSummary: I am encountering an issue on the Report a Life Event page. When a user completes the task to create the Life Event and exits the page, the process does not con… -
In Redwood How hide temporary ID Card option in redwood Benefits ESS We tired with sandbox ?Summary: Hi All , How Hide temporary ID Card option in redwood Benefits ESS page we tried with Sandbox but here not showing quick action menu was not appearing we want h…
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What are the possibilities of dependent care FSA Calculator, HSA calculator, HCFSAI would like to understand what are the possibilities available for dependent care FSA Calculator, HSA calculator and HCFSA calculator. What are the steps in the configu…
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To hide enrollment (RUI icon)-to hide via profile option/via structure which is the better approach?Summary: We are trying to hide the RUI enrollment icon in the redwood instance,which is the better approach to hide it via profile option or via structure ? In general, …
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Person Changes Causes Life Event Fast formula using person typeSummary: Hi All, Can anyone pls share Person Changes causes Life Event fast formula, using the Person TYpe in the formula. Thank you Content (please ensure you mask any …
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Getting the error 'Error response during RestAction' on the authorization pageGetting the error 'Error response during RestAction' on the authorization page after reporting the life event from the self-service. Here is the screenshot. Tried flippi…