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Benefits
Discussion List
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Few Links missing under actions (Benefits Summary Page)Hi Team , We are unable to see highlighted actions in benefits summary page (Redwood) , could you please assist us in finding the reason why it is invisble and how to ma… -
Email notifications for BenefitsHello, We would like to inquire if there is any configuration setup available for sending automated email notifications to employees regarding their enrollment window. T…
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Benefits Redwood: On Demo Environment, getting issue for benefits relationshipHello, The benefits relationship already exist for many countries on demo. When going to the page my client groups > benefits summary, we're getting the following issue:…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
Can we hide selections on New Life Event in VBSSummary: When I edit the Report a Life Event" in VBS I am not getting any options to hide the selections under Whom this life Event is for. Is this possible? I did see a… -
Benefits Fast formula is taking long time to compile. Is there any limitation to number of lines?Summary: Hi, we have a Benefits enrollment postedit fast formula and recently after adding new changes it started taking long time to compile. It used to compile within …
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Help in Query to get Variable Rate for a Benefit of an EmployeeSummary: Hello, Customer Connect! I am in need of developing to get these scenario: If the employee John is enrolled in the Benefit A with the option B, it have a rate v… -
Flex Credit Calculation based on Benefit plan selection not working with Post Enrollment CalculationHi we have setup a Flex Credit program in the Oracle Cloud Benefits system. Our Flex credits are based on Bargaining unit , The Plan employee selects and option Selected…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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Hide Dependent for particular Plan optionSummary: We have a requirement to hide dependent over 18yrs of age for a particular option. We have got two designation eligibility profile for dependent less than 18 yr…
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Person changes not triggering life eventVersion (include the version you are using, if applicable): 25A Code Snippet (add any code snippets that support your topic, if applicable):
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Unable to connect to variable rate profiles workbookSummary: Trying to update some variable rate profiles and when I click Prepare in workbook, the spreadsheet comes up but I do not get a pop up to connect to the server. …
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Redwood Benefit Court Order page missing type fieldSummary: In RUI, the "Type" field under the Details section is required and has a dropdown, but in Redwood, this option is missing and cannot be enabled from the Visual …
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While making an enrollment in benefit options, the rate value is displayed as 0.Summary: While making an enrollment in benefit options, the rate value is displayed as 0, and after submitting the enrollment , we get the rate value in confirmation mes… -
Is it possible to have Insurance Number of an employee along with option name in Benefits EnrollmentHi Team, Can we have the insurance number of an employee and an dependent along with option name in benefits enrollment?
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Restrict New Hire Life event for part time employees.Summary: We have a requirement, where in we do not need the 'New Hire' life event to trigger for part timer. We tried using the below formula, attached it to data change…
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Same Benefits Designation for 2 plans.Summary: We have a requirement where we need to ensure that the employee enrolls same dependents for 2 different plans. For example: We have Plan A and Plan B with famil…
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How to update Benefit Plan Coverage Start Date using HDLI am trying to load Benefit Enrollment (GUL Data) for the Participants. I am facing issue with updating GUL Coverage Date. Is there any HDL scripts, we can use to update…
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Payroll Definition Impact to Benefits Calculation?We need to update our Payroll Definitions for 2026 and 2027 due to the way our pay dates fall on bank holidays. Week 1 for 2027 should be Week 27 for 2026 as the origina… -
Benefit administrator unable to see terminated employee enrollment detailsSummary: Hi all, I made sure that the roles mark View all people not just View all Workers, but our Benefit administrator (seeded role) cannot see the details of enrollm…
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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uploading a document like a birth cert. when reviewing document, it's the employee's payslip.Hi Team, As one of our customers facing issue as when Benefits admin uploaded birth certificate as part of a status change event as the employee. once uploaded, they wen…
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While evaluating the life event on a non-monthly basis, we are facing the following errorSummary: While evaluating the life event on a non-monthly basis, we are facing the following error There's a participant rate overlap for the standard rate because of th…
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Can we restrict employee from making any changes to the beneficiariesThere is a self-assigned life event to let employees move up/down the life insurance options, but we do not want employees making any updates to the beneficiaries of the…
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interim coverage not showing in redwood pageSummary: Interim coverages for supplemental life insurances are not coming in redwood page enrollment summary page.However,the same is getting reflected in Admin page.An…
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Redwood 24D : Is there a way to hide the 'Support' button in self serviceHello All, Is there a way to hide the whole 'Support' button/page from the self-service through VBS? I could hide the 'Estimate the HSA', Get to know your benefits, comp…
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Differentiate between documents approved and rejected from Benefits in 'Document Records' pageCase 1: Employee uploads a document (ex, birth certificate) from the self-service and admin rejects the document as some details are missing. Case 2: Employee uploads a …
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Add benefit option name in Document approved/rejected notificationSummary: We want to get the Benefit option for which the attached document is being approved/rejected in the Document Rejection/Approval notification. Is there any groov…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am…