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Benefits
Discussion List
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Employer Paid Rate Shows as "Employee" paid on ESS SideOn the Benefits ESS side, it shows that our automatically enrolled employer paid benefits are "employee" paid. I have confirmed this is not the case in our configuration… -
How to set different coverage start and end date for different plan typesSummary: Have a requirement to start the coverage for medical, dental plan type to start as of event date and life insurance plan type to start as of first of following … -
Personalize person number near person name in ESS under people to cover in redwoodSummary: Can we personalize the person number near person name in ESS under people to cover? Content (please ensure you mask any confidential information): Version (incl…
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Override eligibility feature is not available in RedwoodSummary: Override eligibility feature is not present in redwood.Can we expect the functionality in future release ? Content (please ensure you mask any confidential info…
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How to upload a document in a pending action?Summary: Ability to upload a document in a pending action after an enrollment update. Content (please ensure you mask any confidential information): Hello Team, What our… -
Employee has the same rates once enrolled. No change even if rates changes for next yearsSummary: Hi All, We have requirement for few Plans.. Employee will continue to have same rates that were during the enrollment.Even if rate changes in next years.Employe…
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Clear / Reject Pending Actions that were not satisfiedSummary: We have Pending Actions that were not satisfied by the due date. These actions did create a suspension. How do I clear, or more logically in my head, reject the…
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Has anyone experienced the error below about derive factorsWe are receiving the following error message when trying to add in OE in our lower test environments. We have validated they are active, have a valid assignment record, … -
Duplicate Quick Actions in Employment Info (Benefit Activity Center)Summary: As Benefit Administrator when they navigate to Benefit Activity Center and Access Employment Info the user sees two quick actions under the employment info. Con…
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is there any Redwood changes on Plan Configuration and Evalution and Reporting fSummary: Do we have any documentation or road map for Plan/Programs and Evaluation and Reporting for Administrators. Currently we do not have any profile options availab…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
Trigger Loss of Eligibility LE on the actual Dependent Age Out DateHi Experts, We're using the "Revaluate Designee Eligibility" batch process, which triggers the Loss of Eligibility Life Event for the employee as of the date the depende…
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Can we have both Responsive UI and Redwood UI for UK LDG aloneSummary: Currently our customer has implemented Benefits for multiple LDGS. for UK LDG, it is used as placeholder for employees to designate beneficiary and the Benefits…
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How to read the Effective Start Date of a Life event from Oracle Benefits Setup in fast formulaSummary: How to read the Effective Start Date of a Life event from Oracle Benefits Setup in fast formula? Content (please ensure you mask any confidential information): …
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Alert Composer using Resource personBenefitEnrollmentsSummary: I am wanting to have an email alert send out to employees using Alerts Composer if they have a Salary Change Life Event process AND currently enrolled in Volunt…
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Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
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Termination Life Event not Triggered for Global Transfers in RedwoodIn Responsive UI, when a Global Transfer is performed, both a Termination (day before GT) and a New Hire Life Event (GT effective date) is triggered. When doing a GT usi…
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Active Enrollments is not showing in Redwood pageSummary: Active enrollments of the employee are not showing in Employee's Self-Service even though there is. Content (please ensure you mask any confidential information…
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New Hire life Event trigger only for New hire and not rehireSummary: Hi All, We want to configure New Hire Life Event which should trigger only when new hire is created.It should not trigger if person is REhired.Please suggest ho…
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Moved: Generate HCM rate Error for EmployeeThis discussion has been moved.
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Benefit Enrollments Dropped After Evaluating Life EventHi everyone, I’m encountering an issue when evaluating life events in our system. For example, after processing a Salary Change Life Event, the employee's benefit enroll…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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How to add a text under Document Records in benefits redwoodSummary: We are trying to add a custom text under the document records section in ESS-landing page in redwood. Kindly advise. Content (please ensure you mask any confide…
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The New Hire Life Event is not automatically detected on an employee’s Benefits Summary.Summary: The New Hire Life Event does not detect an employee’s hire in the Benefits Summary. Content (please ensure you mask any confidential information): Hello Team, W…
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Can't access Benefit Summary Fully in RedwoodSummary: I tried to get in with Employees Benefit Summary but when I clicked on employee's name to view the enrollments. It shows "There's nothing here so far" Content (…
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Benefits Certification ApprovalIs it necessary to configure Document of Record approval for the Benefit certification type 'Dependent Designation Certification,' or is it automatically routed to the B…
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Add 'More Information' to EE photo in BenefitsSummary: Are we able to add the 'More Information" … to the employee's photo in Benefits similar to what is in other modules? My client would like to have contact info f… -
Unable to show fields in the assignment section for Employment Info - RedwoodSummary: My Client Groups > Employment Info (Redwood) > Assignment section I'm currently implementing Redwood UI in Oracle VBCS and encountering an issue with field visi…
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Extra Input Fast formula to Add Recovery Period as InputHi, I'm trying to add an 'Extra Input' fast formula to use an additional input value called 'Recovery Periods', based on option names. However, I keep encountering a syn… -
Two eligibility profiles at Program LevelA program has two eligibility profiles: One has Departments The other has Positions The employee is eligible for the program: This is the config at program level for Con…