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Benefits
Discussion List
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Need to hide few quick actions from ESS for Benefits module.Summary: Need to hide few quick actions from ESS for Benefits module. Unchecked the actions and marked visible as "NO" via sandbox>Structure. But still it is visible to … -
Redwood Benefits Self-Service - Quick Actions OrderSummary: Hi, we created and added the Benefit Plan Comparison tool for Medical and for Dental. I see as Quick Actions on Benefits Self Service, and would like to have Me…
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Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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How to change Benefit Summary Page - Plan TypeHello - can someone help with a set up question? I am trying to create a new Roth plan for our employees in Oracle. Everything appears to be set up correctly with one ex…
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How do I delete a "Highlight" in medical plan comparison?Summary: In setting up the plan comparison tool for the first time in a test pod, I added several "Highlights" in error on the Plan Template, thinking at the plan level …
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Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Best Practice for monitoring scheduled process for BenefitsSummary: Best Practice for monitoring scheduled process for Benefits Content (please ensure you mask any confidential information): We have scheduled the Benefit Process…
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edit error message for 2 enrollmentsSummary: Hi, I am trying to edit the error message BEN-991363 for 2 different enrollments and plans but the issue is when I am trying to edit it for 1 plan it is getting… -
Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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Issue with Collapsing RulesSummary: We have 4 life event configured and created a o void the 3 and keep only New Hire life event but with new Hire we are still getting 4 life event triggered Conte…
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How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme… -
How to handle FSA deduction for remaining paychecks upon return to work from leave.Summary: When participant went on leave of absence , and there is no payroll deduction as they are payroll -ineligible. when they return from leave of absence how to han…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Guranteed amount should show till the proof of good health apporovedHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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Should not allow an employee to elect coverage for a dependent that does not have a DOBWe have added the Action Item "Dependent Requires Date of Birth", as shown in the screenshot of the plan setup below. However, the system is still allowing enrollment in…
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The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
Dependent age out fast formula issueSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.…
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Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the … -
Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Unable to Hide view report and print button in Selfservice enrollment pageUnable to Hide view report and Print button in Self service enrollment page —>View report button from —>Under Enroll in Benefits that matters you click View enrollments …