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Benefits
Discussion List
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End-dated Contact Record but Person Record for contact is still activeSummary: We have a file feed we send over to our carrier, but it was failing because a dependent was listed twice under one of the plans (with two different names but sa…
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Unable to create Life Event using REASON_CODE in PER_ALL_ASSIGNMENT_M Table for create person changeSummary: Need to create a life event using the navigation ( data change >> person change >>table name "PER_ALL_ASSIGNMENTS_M' ) for the reason_code = 'RETIREMENT' , Ther…
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Benefits billing - account receivablesSummary: Hi, Our clients would like to know that if Benefits billing is connect to Accounts receivable or atleast if Account receivable can be involved in processing of …
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Benefit enrollment not end dating on terminationSummary: We are facing an issue where the Benefit enrollments are not getting end dated for some employees but the Termination life event gets processed and closed. We t…
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How to Void Open Enrollment After a Termination EventSummary: We had Open Enrollment in early June 2024 (Event Occurred Date of July 1st 2024). After the OE window, there were a number of Terminations that caused the Open …
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open enrollment - enroll in default benefitSummary: Hi, I want to know why the open enrolment scheduled process runs the enroll in default benefits. Why does it not restore previous elections that employee has ma…
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review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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Need to rename couple of existing benefit plans in productionSummary: We have a requirement to rename 2 benefit plan names. Is there any impact if we rename in production after employee made enrollments. Do we need to correct the …
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DFF in the person info region under Benefits SummarySummary: Hi, We need to add a field to capture Medical ID for the employee. As there is not standard field to capture this. We need to add DFF under Person info under Be…
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Existing contact on people to cover pageSummary: Hi, Does anyone know how to add existing contact on people to cover page in Benefits work area? Example: if both husband and wife are employees in the same orga…
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How to upload an HDL file with a scheduled life event?Summary: We have the following need: Currently, we have 20 meal ticket options in our Meal Ticket benefit. We are upgrading the system to 24 new options for the same pla…
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Review and evaluate the contents of each section of the evaluation. Click submit when you're done.Summary: We are seeing the below message under each benefit plan which requires an action item. "Review and evaluate the contents of each section of the evaluation. Clic…
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Is there a way to restrict employee from changing options more than twice in a yearHello Team, We have requirement to restrict employee from changing options within a plan not more than twice in a year. Is there a way to achieve this? Thanks & Regards,…
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Enrollment Fast formula to automatically move the Employee's options when the child becomes 26 yearsSummary: Content (please ensure you mask any confidential information): I'm looking for the Fast formula where the Employee's options get automatically moved when their …
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DOB and personal address field as mandatory for dependents for specific legislation in RUI pageDOB and personal address field as mandatory for dependents for specific legislation in RUI page. As per the doc attached below, there's a limitation from oracle that we …
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Benefits Billing configuration -Payment Due day and Days overdueSummary: Hi, Does anyone know what these fields are used for Benefits Billing? what does it mean? Thanks, N Content (please ensure you mask any confidential information)…
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Best practices for integration with disability vendorsSummary: Hello - we recently implemented Oracle HCM and have a very manual process regarding disability pay. We are hoping to hear from other customers on how the integr…
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Is the benefits self service module fully Redwood?Summary: We are looking to implement the benefits self service module. Content (please ensure you mask any confidential information): Our benefit self service tile is cu…
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HDL load errorsSummary: We did an HDL on stop benefit deductions and restarting. one employee we received the below error on his benefit (element). This employee has two assignments. O…
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life events creation causes benefits enrolled of employeeHi We set up Life Events to be done manually. Now they want to change to Self Service. Is there documentation can be referred to make the switch? I found documents that …
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Terming enrollment at the end of the month following a 26th birthdaySummary: How do we configure to allow children to stay on the plan until the end of the month of their 26th birthday Content (please ensure you mask any confidential inf…
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We are creating a fast formula for rate calculation wherein we need to fetch employees annual salaryWe are not able to fetch the correct database item for Annual Salary by using the formula type as rate value calculation. We are trying to build formula for the below ex…
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Benefits Extract - Ability to pick enrollments for closed life eventsSummary: Hi All, Does Benefits extract (using plan carrier setup etc.) offer the ability to pick enrollments for closed life events alone? Our current file feeds are cau…
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Unable to bulk load manual enrolment data using Participant enrolment -HDLWhat is correct approach to bulk load the manual enrollments for back dated plans and which are the processes involved if loading involves enrollments for multiple years…
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Dependent certification - Need a way to restrictSummary: Hi, We want to restrict dependent certification Eg: Birth Certificate, if the employee has already provided the birth certificate during hire when enrolling the…
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Benefits displaying incorrect communicated rate.Summary: We have a requirement to display the monthly deductions for a Cyclescheme plan( it's a loan plan and ends exactly after 12 months) on the self-service pages. Al…
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Plan lock scenario - break the lock in periodSummary: Hi, We have a requirement where we have to lock the plan for 1 year when employee is enrolled to the plan. We have used fast formula to achieve the lock in peri…
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Transfer HSA to WSASummary: Hi, We have a requirement where in the employees should be able to transfer some amount from Health spending account to wellness spending account plan. There ar…
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The benefits elections HSA is not matching with element entry valueSummary: The employees benefits elections HSA value is not matching with Element entry in Person management. Content (please ensure you mask any confidential information…
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How to Add a LOV in Unit of Measure Field on Coverage FormSummary: When you define coverage, there is a field Unit of Measure. We need to add a value in the list. For example, Per Year, Per Event, Per Child etc. Can someone ple…