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Benefits
Discussion List
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionSummary: Hello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > B… -
Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the… -
If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg… -
Variable Rate isn't applying the compensation factorSummary: Variable Rate is not applying the compensation factor to use $100,000 if annual salary exceeds $100,000. Please take a look at the configuration and see if you …
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Employees on LWOP - What's the recommended approach or best practice to get benefit deduction reportSummary: We would like to generate a benefit deduction report specifically for employees who are on LWOP (active but payroll ineligible) but they are benefit eligible so…
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Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. … -
unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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Missing BenefitsSummary: Need a report to find employees with missing benefit programs and missing specific benefit plans. If anyone has OTBI or BI report to find missing benefits for e…
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Employee deduction for two plansSummary: Hi, We have a requirement where if employee enrolls in X plan and Y plan then there should be one employer liability for both the plans. Plan X and Plan Y are i…
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Session effective date does not appear in integrated workbook for benefit plansWe are trying to add a large number of people to a new benefit group, and the session effective date box does not appear when preparing the integrated workbook. This was…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Will 25B include adding a Guided Journey at the section level (not page level)?Summary: We would like to add a guided journey at each train stop in the enrollment process. Is this functionality coming in VBS? -
Loss of Eligibility Fast formula failing for plan with 6 tiers of coverageSummary: Content (please ensure you mask any confidential information): We have a plan which has 6 tiers of coverage , each of them having 4 options, EE, Employee + Spou…
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Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati
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Few Links missing under actions (Benefits Summary Page)Hi Team , We are unable to see highlighted actions in benefits summary page (Redwood) , could you please assist us in finding the reason why it is invisble and how to ma…
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Email notifications for BenefitsHello, We would like to inquire if there is any configuration setup available for sending automated email notifications to employees regarding their enrollment window. T…
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Benefits Redwood: On Demo Environment, getting issue for benefits relationshipHello, The benefits relationship already exist for many countries on demo. When going to the page my client groups > benefits summary, we're getting the following issue:…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
Can we hide selections on New Life Event in VBSSummary: When I edit the Report a Life Event" in VBS I am not getting any options to hide the selections under Whom this life Event is for. Is this possible? I did see a… -
Benefits Fast formula is taking long time to compile. Is there any limitation to number of lines?Summary: Hi, we have a Benefits enrollment postedit fast formula and recently after adding new changes it started taking long time to compile. It used to compile within …
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Help in Query to get Variable Rate for a Benefit of an EmployeeSummary: Hello, Customer Connect! I am in need of developing to get these scenario: If the employee John is enrolled in the Benefit A with the option B, it have a rate v… -
Flex Credit Calculation based on Benefit plan selection not working with Post Enrollment CalculationHi we have setup a Flex Credit program in the Oracle Cloud Benefits system. Our Flex credits are based on Bargaining unit , The Plan employee selects and option Selected…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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Hide Dependent for particular Plan optionSummary: We have a requirement to hide dependent over 18yrs of age for a particular option. We have got two designation eligibility profile for dependent less than 18 yr…
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Person changes not triggering life eventVersion (include the version you are using, if applicable): 25A Code Snippet (add any code snippets that support your topic, if applicable):
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Unable to connect to variable rate profiles workbookSummary: Trying to update some variable rate profiles and when I click Prepare in workbook, the spreadsheet comes up but I do not get a pop up to connect to the server. …
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Redwood Benefit Court Order page missing type fieldSummary: In RUI, the "Type" field under the Details section is required and has a dropdown, but in Redwood, this option is missing and cannot be enabled from the Visual …
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While making an enrollment in benefit options, the rate value is displayed as 0.Summary: While making an enrollment in benefit options, the rate value is displayed as 0, and after submitting the enrollment , we get the rate value in confirmation mes… -
Is it possible to have Insurance Number of an employee along with option name in Benefits EnrollmentHi Team, Can we have the insurance number of an employee and an dependent along with option name in benefits enrollment?