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Benefits
Discussion List
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Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However… -
Unable to exclude employee from current plan and make eligible for new planSummary: I need to process a change to an employee's retirement plan enrollment. The employee should lose eligibility for their current retirement plan and automatically… -
How system calculates election made date.Summary: We have a scenario where New Hire Life Event was processed on 09/01, employee got default waive medical plan but election made date comes as 10/01 .Certificatio…
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Carry forward same dependents when changing plans within a plan typeSummary: Our Health Benefits plan type has 2 plans. During enrollment it should only allow to change plans, and carry over same dependents to the new plan if elected. Ca…
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Assign and Update Benefits Relationship ProcessSummary: We have run the process "Assign and Update Benefits Relationships" to assign the default benefits relationship to employees after the data load and now trying t… -
Derived Factor Formula looking at Person's age as of event and as of first of calendar yearSummary: Requirement: Dependents age off of benefits as such: Medical: end of the calendar year of 26th birthdate- client has a fiscal year plan year (10/1 - 9/30). Dent… -
Is anyone else experiencing issues with action items not being triggered on the Redwood pages?Summary: Action items were defined for the STD Buy-up plan, and the process worked correctly last year. However, since migrating to the Redwood page, the system now expe… -
Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Which Ben Admin processes invoke which formula types?Summary: We need a cross-reference of which Ben Admin process invokes which formula types Content (please ensure you mask any confidential information): Since we no long…
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Redwood Benefits: Post-EnrollmentHi Team, Is there any way we can change this other than Optional? Since Pending Actions are require? Thanks! Rechiel -
Redwood Benefits: Confirmation MessageHi Team, Is there any way we can change the message once they submitted their enrollment for Redwood page? Current setup: Redwood Setup: One more thing the Print option …
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How can I exclude Nonworkers from getting a benefits relationship?Summary: Currently, when i add a contingent worker it does not trigger a benefits relationship. However, when I add a nonworker it does trigger a benefits relationship. …
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Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)Summary: Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE) Content (please ensure you mask any confidential infor… -
Benefit Fast Formulas Feasible UnderstandingThere is an urgent need of creating benefits fast formula for two requirements : Extension of Medical Plans uptil 6 months after termination of an employee. In this, we … -
Benefit spreadsheet loader expires every minutes while updating ratesSummary: my HR> benefit administration > plan configuration > manage variable rate profiles Have a question when we try to update benefits rates via spreadhseet loader ,… -
How to Change the Context in Fast FormulaSummary: I have Benefits FF for Age Depemendent Drop which was working fine but now it failed for some scenario because of dependent Full Name we are using. But now i wa…
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Age Reduction when employee turns 65 but if employee not enrolled previously drop down should showSummary: Hi All, We have a requirement like, if employee is already enrolled in Life Insurance plan with some coverage amount($X) and turning 65 years today, then covera…
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Divorce Decree certification issueSummary: We are encountering an issue related to the divorce life event. Previously, when an employee created a divorce life event, a pending action item was generated r…
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Session Invite: Help Us Reimagine Benefits ConfigurationJoin us for a focused session where your feedback will directly guide how we simplify setup, reduce complexity, and deliver smarter tools for Benefits. Why Join Configur… -
Salary change life event is not triggeringWe would like to process a salary life event in benefits if a salary change amount happened. If no adjustments were made to the Salary, then we do not expect a salary li…
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In Oracle HCM Benefit Page, getting error while adding new Life event for userI am not able to add the Life event for one of the user, as I am getting the error as too many loop iterations performed. Can anyone please help me with this?
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Cannot set the field as required - Create New Contact BenefitsThere are certain fields that cannot be set as a required field. Do we have any workarounds on this? Version: 25C
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Default Enrollment formula not working as expectedWe are in process of Benefits for US. One of requirment is, for the loss of eligibility life event we want to default the enrollemnt option from "Family" to "Employee + … -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio… -
Configure 2 New Hire Life Events that trigger differently dependent on jobWe have 2 sets of employees that need different coverage start dates as new hires. I'm trying to separate these by job type. Example: If job code starts with XYZ, they s…
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Remove benefit program from flex credit configurationSummary: Remove benefit program from flex credit configuration Content (please ensure you mask any confidential information): Hi, I accidentally added a benefit program …
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Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
Voluntary plan issue - unable to process Open Enrollment after change in plan configurationSummary: Unable to process Open Enrollment after changing the Voluntary plan setup Content (please ensure you mask any confidential information): Hello Team, We are enco…
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Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De…