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Benefits
Discussion List
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Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Redwood UI: program name appears twice when coverage date is different for PlansSummary: In the new RWUI, The program name appears twice when the coverage date differers for different plans Navigation > Benefit activity center Content (please ensure…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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Edit text under Coverage HSA Amount FieldSummary: Hello All We have an requirement to EDIT the text under HSA Coverage field. Can we update the verbiage? Snapshot below for your reference. Thanks Mono Content (…
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Redwood Benefits: Override EnrollmentHi, Can we turn off Override Enrollment for specific roles? We have Benefits Specialist View Only and we don't want them to override anything. Thanks! Rechiel -
Declined should be shown instead of Enrolled in Benefits Self Service TilesSummary: Declined should be shown instead of Enrolled in Benefits Self Service Tiles. Navigate to Me>Benefits>Enroll Now Content (please ensure you mask any confidential… -
Open Enrollment is Automatically Increasing Coverage Amount on Supplemental Life PlanWhen testing 2026 Open Enrollment, I noticed we had several hundred "Proof of Good Health" action items trigger because the system is automatically increasing the covera… -
Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood?Summary: Hi Team, Is possible to hide Coverage Start date field in Self Service view enrollment page in Redwood? Regards Mahesh Kumar C Content (please ensure you mask a…
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Redwood-- Is it possible to change the label of the field in Self Service view enrollment page?Summary: Hi Team, Is it possible to change the label of the field from "Automatic" ins self-service view enrollment page? This label is not appropriate for some of our p…
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Is there a way to hide the Legal Disclaimer after employee accepts in Benefits RedwoodSummary: Is there a way to hide the Legal Disclaimer after the employee accepts it at the beginning of Open Enrollment for Redwood/Visual Builder or is this as designed …
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Error Evaluating a life event of active program is erroringSummary: Hi All, When we are evaluating life event for Active EMployee program.It is erroring out. We also have Retiree Program.When we inactivate the retiree program ,i…
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Unable to fetch Enrollment Action time, Disclaimer status and Assigned date in a BI report.We need to retrieve the Action Time, Disclaimer Status, and Assigned Date fields from benefit enrollment records for a BI report. However, these columns do not appear to…
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Which privilege or role needs added to create beneficiary organization?We are looking to utilize the Beneficiary Organization for the first time but am receiving the below error when trying to Save. Thanks for any help. Kylie -
Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Redwood Benefits: Change BeneficiaryHi, There is a new Feature in Redwood where employee have Change Beneficiary under Quick Actions: Question: What is the purpose of this? When an employee use this withou…
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How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …
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New Hire during open life is not triggering for new hire during open enrollment windowSummary: We have open enrollment configured and running smoothly, but recently we are trying to understand a configuration done in past, where maybe a formula was modifi…
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How does the Estimate of Impacted People parameter get added to Back Out Life Events process?We need to back out an administrative life event for the company, but it errs out immediately after submitting it with the following error: ORA-20001: This process affec… -
Rejection reason lookup in pending action itemSummary: Hello, currently in Redwood while denying a document there is a drop down called Rejection Reason, can this field be hiiden or customized to add additional valu…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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How do you enable Benefit Program Type - COBRA in Oracle HCM Cloud BenefitsSummary: I found a document that says, there should be a separate COBRA program. Put the Program Type as "COBRA" or "COBRA with Credits". Navigate to Setup and Maintenan…
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Benefits Activity Center - Landing page dashboardSummary: In RUI we had this landing page analytics where we had the option to filter the transactions happened last week, 30 days, 60 days and 90 days. This feature is n…
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Benefits page is not loading as an ESSSummary: When I log into the benefits page from Me the page is not getting loaded Content (please ensure you mask any confidential information): Version (include the ver…
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Unable to assign Benefit group to employeeSummary: Hi All, When i am trying to add Benefit group to employee.I am getting below error. Content (please ensure you mask any confidential information): Version (incl…
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Rate and Participation fast formula to get the person typeSummary: Hi All, Can anyone pls share fast formula for get the Person Type .Participation and Rate Eligibility fast formula. Thank you Content (please ensure you mask an…
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Redwood Benefits: Self-Reported Life EventHi, Why does it Auto Approved? For Example, below Divorce, this will confuse the employee since Life event like this is not Auto Approved. Is there anyway we can change …
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How to configure the AI agent studio ( Benefit Analyst AI Agent) 25CSummary: Hi , Please guide us through the documents available for Configuring Benefit analyst AI agent in AI agent Studio, The release note for 25C has very limited info…