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Benefits
Discussion List
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→… -
unable to delete benefits option in the planWe are currently looking to change the coverage starting from 2025. At present, we have coverage associated with the existing plan, but no rates available. I would like …
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Which Redwood features are going to be mandatory starting 25A & 25B in the Benefits ModuleWhich Redwood features are going to be mandatory starting 25A & 25B in the Benefits Module.
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DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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New Hire Life Event should be detected only for full timersSummary: We have a requirement wherein the new hire life event should only be detected for Full Time employees that are hired in the system and should not be detected fo…
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The New Hire coverage start date formula is giving error on evaluationSummary: We have a requirement where the coverage for part timers should start after 1 year through New Hire life event. We tried to achieve it using the below formula b…
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y… -
How to Suspend a Plan and Generate a Pending Action After Changes to Life Insurance Beneficiaries?I have a process for a client's life insurance where, when making any changes to the beneficiaries, such as: adding a new beneficiary, redistributing percentages, or rem… -
Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…
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Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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Open enrollment life event ended the election and throws error though the person is eligibleOpen ernollment life event has ended the election for one person and throws electable choice error but I understand that usually if person fails the eligibility this err…
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BenefitSummary: Hello, I hope someone can help me; we have this Benefit Plan that we have updated and created a new option which is 250K. Now it is working properly during open… -
How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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Display Employer's Annual Cost on ESS and BSCSummary: Our Customer wants to see the Employer's Annual Amount on the Enrollment Page while making elections. For Example, when there is a New Hire life event evaluated…
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How to trigger a person changes life event when assignment category changesSummary: Person Changes Cause Life Event - When a person's assignment category changes from part-time to full-time, the event should be triggered automatically. Table Na…
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Is there a way to extract a list of all of the Participant Eligibility Profiles we have?Summary: We have numerous Benefits Eligibility Profiles being used our system and was wondering if there is a report in BI that could list them all, including the criter… -
How do I get the Add button back under Person Info?Summary: I was updating an employee's tobacco designation under Person Info, and had the wrong start date, so I deleted the designation and was going to start over using…
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What is the best practice for adding commission payments to basic salary?Summary: What is the best practice for adding commission payments to basic salary when the life insurance is based on overall income (not just basic salary)? I confirm t… -
Benefits Age Changed Life EventSummary:The following employees have detected "Age Changed" life events. I am unable to evaluate these life events. When I do try to evaluate, I receive one of two error…
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Moved: looking for best practices to deploy VBS changes across different versionsThis discussion has been moved.
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Redwood - Before you Enroll Application Task No Longer Available in JourneysSummary: As we're implementing Redwood, I noticed that the Before you Enroll Application Task is no longer available in Journey tasks? I'm curious if anyone else has enc…
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Trigger life event based on anniversary dateSummary: Hi, We have a requirement where the life event should get triggered based on anniversary date for retirees. Eg: If the employee became retiree as of 02-Mar-24, …
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Unable to see Worker Type( Emp, CWK) field in Eligibility Criteria under Eligibility ProfileSummary: Hi Team, We are working on a checklist eligibility profile where we have to restrict contingent workers and employees in it. We are unable to see Worker Type( E…
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Creation of a field in Benefits space for inputting early retirement date - Rate value calculationWe have a requirement where employees should have the flexibility of entering the Dynamic - Early retirement Date, basis the input, rate values are calculated differentl…
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Why "Show the properties of Add" for Add button in Evaluated Life Events is disabled (not editable)?Summary: May I know why Show the properties of Add for Add button in Evaluated Life Events is disabled (not editable)? I already updated the Add button in the Potential …
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How is Communicated Amount calculated in standard rate?Hello, I would like to know how the Communicated Amount is calculated. Currently my rate has the check Participants enter annual value during enrollment, therefore the a…
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Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…
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How to add content in 'Get to Know your Benefits' section in benefits self service landing pageSummary: Hi, How can we modify or update the content for 'Get to Know your Benefits' section when an enrollment window is open? Content (please ensure you mask any confi…
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Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a…