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Benefits
Discussion List
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life event error when evaluation in bsr but successful inSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… -
Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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How to generate Logs to debug a Benefits Fast formulaI have been trying to generate logs through the functionality of 'Evaluate formulas & Eligibilities' in Plan configuration task tab but they dont produce appropriate log…
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Post election fast formula for CDHP-HSA Validation fails where the plan goes to suspend modeSummary: Content (please ensure you mask any confidential information): We have the following requirements Post Election validation - IF Employee chose CDHP ,he needs to…
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FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
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Issue Accessing "Manage Personal Contribution"Hi Team, I’m currently unable to open the Manage Personal Contribution page. It displays the message: "Your submission is in progress."(Attached the screen shot for refe…
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Restrict Employees from editing and submitting pending actions from Self serviceSummary: Employees are able to able edit and submit pending actions from Self service redwood Navigation : ME-BENEFITS →PENDING ACTION For New hire life event ,ADHOC CHA…
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Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Child Additional Info in People to Cover - Enrolment-BenefitSummary: I need to know about the "Additional Info" section in People to Cover in Benefits Service Center . is it DFF? or which table stored? Content (please ensure you …
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Assignment status and rate does not display when processing a life eventSummary: When an employee's assignment status in Oracle HCM Cloud is not set to "Active - Payroll Eligible," or a valid delivered status, rates do not display when proce…
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Hide Contact Update Information in 'My Contacts' (Benefits Section)I need to hide the contact update details in “My Contacts”, but in VB, there’s no option available to hide this data. Has anyone managed to do this? Could you explain ho… -
Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
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How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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Hide Beneficiary Organizations from Redwood Benefits ScreensI need to hide the "Beneficiary Organizations" section, but I checked in VB and there’s no option to hide this information. This happens both in the Self-Service Enrollm…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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Guranteed amount should show till the proof of good health apporoved for birth/adoption of child LEHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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Updated coverage limits but employee enrollment to waive option or change in coverage amount errorsSummary: Hello, I updated the lower limit and default to a flat amount coverage from $0 to $10 but when I change the coverage for an employee who was previously in $0 co…
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Is it Possible to create a cross subject area analysis for the mentioned in summary.Summary: I am trying to create a cross subject area analysis using the "Benefits - Enrollments Real Time" and "Benefits - Action Items Real Time" subject areas and for f…
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Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
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Close Enrollment batch Process - Life events does not closeSummary: We have processed Conversion on Full population of 1200 as of 10/6/2024. Now While trying to close the conversion event through the Close Enrollment Batch Proce…
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Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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Moving employees to different PlansSummary: We have two dental plan types Dental Plan Type 1 Plan 1 Plan 2 Plan 3 Dental Plan Type 2 Plan 1 Plan 2. Now starting next month Plan type 2 is being decommissio…
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We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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can someone plshelp me writ fast formula to trigger whenever there is a change in employment typeSummary: I need help in writing a fast formula to trigger - Benefits De- enrollment Life event whenever the employment type changes from Regular to Contract, Occasional …
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Unable to Change Enrollment Status from TERMINATED to PENDINGSummary: Hi Team, We are trying to change the enrollment status from TERMINATED to PENDING, but we are encountering the following issue: "You can't change an enrollment … -
Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…