Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver… -
Redwood Benefits Self-Service “summary” page: section rules not applying( VB Studio)Summary: I’ve built a custom extension on the Redwood Benefits Self-Service summary page in our environment. I added two fragments under a section rule set (ruleSetEmplo… -
Redwood Benefits: Missing Certification SectionSummary: Hi, When we enabled Redwood, we saw that the Certification area above Notes was removed; could someone please tell us where we can find this section? Content (p… -
How to allow a employee to add a comment when adding certificationSummary: Hello community, is there a way to add a comment section in Benefits ESS for certifications? Also, is there a way to make the field "URL" not visible? Version (…
-
benefits administrator or representative receive notification of employee self assigned LESummary: Hi All, Does benefits administrator or represenatative employee self assigned Life Event approval notofictaion ? They can see the approval request when they go …
-
Bug on Benefits Self-Service Page – Pending Action SectionSummary: We want to edit a pending action on the Benefits Self-Service page, but we believe there is a bug. The panel opens empty, and we can't perform any action. Conte… -
Hide the self user's name on the enrollment page in Benefits Self-Service.Summary: We changed the Benefits page to Redwood. On the 'View All Enrollments' page, we noticed that the current user's name appears under each enrollment. Since this i…
-
25B: With new Benefits Activity Center, all fields are exposed for contacts in People to Cover PageSummary: We are turning on the redwood page for Benefits Admin (25B) however when trying to add new contact as admin, all fields for the contacts are appearing as screen…
-
Unable to add business rules in the 'Review Employee Resources' page using VB StudioIn VB Studio, When trying to add conditional rules in the Review employee Resources page, it shows very limited filter options, unlike usually observed in other pages. I…
-
Processing of new life event to be restricted until Pending Actions are completedSummary: We had to disable the plan suspension as a decision of work around for the interim plan. We are not able to restrict the new life event from processing. Require…
-
Can you change the word "Edit" when employee has the option to Enroll in Self Service in RedwoodSummary: I have looked in Visual Builder and I can't seem to find an option to be able to change this word from Edit to Enroll. Is there an option for this? Also is ther…
-
How to limit system to deduct correct value for HSA ER contributionHello Team, For the HSA Employee-only option, the employer contribution limit is $750. The bi-weekly contribution should be $28.84, but the system is rounding it to $28.…
-
How to access the benefits summary/documents in the review employee resourcesWhile configuring the Review Employee Resources ESS page using VB Studio, I have added the component 'hyperlinks'. My requirement is to make the employee to click on the…
-
Is it possible to change the color of the right-side menu in the enrollment window?Summary: I want to know if it is possible to change the red color in the right-side menu in the enrollment window? Version (include the version you are using, if applica… -
Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same…
-
Self assigned life event is not getting auto evaluatedSummary: Hi All, We have created a Self assigned life event for employee's.Employees are able to self assign the Life Event.But the Life Event is in unprocessed status.W…
-
How does an employee upload a document when they have a pending action in employee self service?Summary: I am currently testing Redwood Benefits and noticed that when an employee has a pending action, there is no place to upload the document. Is there something I'm…
-
Address error in Benefits people to cover contactsWe are getting the following error while clicking any contacts from people to cover screen. This issue is also present in Family and Emergency contact page. Seems to be …
-
Enterable Rate Values Randomly Will Not Pass Validation When in Reality Validation Meets Rules SetSummary: Requirement is for admins to make an enterable rate value, but when values are entered, the validation rules say it is not valid and the value is within the val… -
Redwood Eligibility override Benefits- Need HelpSummary: I do not see eligibility override option in Benefits service center in redwood page. Please suggest if m missing out anything. When i switch to responsive, i do…
-
How to configure "PAYER ID" in Benefits configurationHello, We have a requirement in regards to "PAYER ID" configuration on the benefits configuration. Each plan carrier has unique id. Does any have setup in benefits that …
-
How to end date Life event so that it should not display in list of life events to be triggeredWe have a requirement that one of the life event should not be displayed in the drop down list of life events which we add from Potential Life Event section from Admin p…
-
AI Agent: Unable to see any other tool other than Document ToolSummary: AI Agent: Unable to see any other tool other than Document Tool Content (please ensure you mask any confidential information): While enabling AI agent there is … -
Dependant designate is not working as expectedSummary: Hi All, I have configured dependant desigante for a Plan.But, when employee is selecting that option, it is not assigning to assign the dependants.Please let me…
-
Need help to fetch benefit balances in Rate periodization fast formula.Summary: Could anyone please let me know how to fetch benefit balances in Rate periodization fast formula. Content (please ensure you mask any confidential information):…
-
Redwood – Error while Editing Contact on Address section from Benefits AdminIssue Summary: After enabling the Redwood UI for Benefits Admin in environment, we are encountering an error when attempting to edit the Contact Address section for any …
-
We need to remove rejection reason from benefit approvalsWe need to remove rejection reason from benefits approvals and add new one's. From where can we achieve this.
-
Primary Care Physicians are not getting carried over with subsequent life eventsSummary: We require employees to assign PCPs on our HMO plans. When they assign a PCP, say during New Hire and have a subsequent life event, they are being forced to rea… -
Select benefits plan option based on another plan option during employee self-service enrollmentSummary: We have a client requirement to select benefits plan option based on another plan option as selected during employee self-service enrollment. For example - If a… -
Enrollment opportunity not available in Ben Admin Redwood PageSummary: Enrollment opportunity is not available for a benefit which is "Not in Program" on Evaluating Unrestricted Life event. We are also seeing an error message on th…