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Benefits
Discussion List
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Unable to see edit button option in enrollment page for benefitsSummary: Unable to see the edit button option in the enrollment page for benefits Content (please ensure you mask any confidential information): In Benefits Administrati… -
what is the usage of schedules under enrollment in plan level?Summary: In the plan enrollment train stop, We are having the option called schedules. What is the usage of schedules. Can any one give examples on this. Content (please… -
Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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What is the usage of life event restriction in the plan. Why we have to use Life Restrictions?Summary: There are two place where we can configure life event, the first one we configure so employee can enroll in the plan, but why we applying the Life event at Rest…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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rates output rounding rule in the rate definitionHow to round the rates output returned from the rate definition. This is the configuration which I did
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Using UDT and Fast Formula or Variable rates for plansSummary: For our needs we need to create 50 medical plans with 3 options spread across 30 BU (each BU with unique rate). We are looking at around 4500 Rates for Full tim…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t…
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Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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Is it possible to change Coverage date of PLan?Summary: Hi Experts, Can the coverage date on the plan be changed? Also, does it matter in terms of Adding or Changing Beneficiaries of Employees?
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employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav… -
Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info… -
Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa…
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Redwood- Cloud Benefits show or hide Person Info fieldshttps://us.v-cdn.net/6034893/uploads/M055YN4OAU8S/presentation2.mp4 Summary: This video will show users how to show or hide additional attributes on the Person Info Quic…
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf…
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Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Need to be able to update benefit rates and plansSummary: We need to be able to update benefit rates and plans without impacting the effective date on all benefits. The effective date should be that of OE or an actual … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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I need to know when will Benefits Analyst Agent release? means in which Oracle release it will come?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden…
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Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen…
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Communication section a requirement, can we make it required for all contacts?Summary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C…
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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Fast Formula Error : The Value exceeded the allowable rangeSummary: Hi Team, We are receiving the Fast Formula error while we are trying to save the received date for an EOI approval field in Production. It is happening for mult…