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Benefits
Discussion List
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t… -
Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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Is it possible to change Coverage date of PLan?Summary: Hi Experts, Can the coverage date on the plan be changed? Also, does it matter in terms of Adding or Changing Beneficiaries of Employees?
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employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav… -
Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info… -
Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa…
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Redwood- Cloud Benefits show or hide Person Info fieldshttps://us.v-cdn.net/6034893/uploads/M055YN4OAU8S/presentation2.mp4 Summary: This video will show users how to show or hide additional attributes on the Person Info Quic…
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf…
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Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Need to be able to update benefit rates and plansSummary: We need to be able to update benefit rates and plans without impacting the effective date on all benefits. The effective date should be that of OE or an actual … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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I need to know when will Benefits Analyst Agent release? means in which Oracle release it will come?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden…
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Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen…
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Communication section a requirement, can we make it required for all contacts?Summary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C…
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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Fast Formula Error : The Value exceeded the allowable rangeSummary: Hi Team, We are receiving the Fast Formula error while we are trying to save the received date for an EOI approval field in Production. It is happening for mult…
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HDL template for uploading details of employee in benefitsSummary: Content (please ensure you mask any confidential information): Hi, We presently are using 3rd party for benefits and employees have already enrolled in that for… -
Certification requirement for plan with multiple optionsSummary: We need guidance with the configuration of benefits certifications for plans with multiple options Problem Our requirement is to configure a plan with multiple …
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how to uncheck the suspended electionsSummary: We allow employees to make elections upto 3XCompensation without EVI and anything over 3X Does require an EVI, system is not allowing uncheck the suspended tier… -
Coverage end date is not being updated upon rehire in benefit plansSummary: When an employee has been rehired, the employee's benefit plan becomes multiple as previous benefit plan coverage end date is not being updated. Had a requireme…
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Coverage End date is not showing in (ESS) Benefits confirmation and summary print pageSummary: When employee print the Benefit confirmation and summary print page. Coverage end date is not showing under the benefit selections. Kindly let me know why this … -
Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be…
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Need to update the Annual rates tab > Expected Contribution: Estimate OnlySummary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Need to update the Annual rates tab > Expected Contribution: Estimate Only.Summary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…