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Benefits
Discussion List
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Benefit relationship page is not showing in Redwood UISummary: Benefit relationship page is not showing in Redwood UI We have all these roles added but still Benefit relationship page is not showing anything. Manage Benefit… -
Loss of eligibility errorHi Team, One of the employee when her child aged out of the benefits (medical and child life ), her coverage level is still showing as employee + child(ren). If the cove…
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How to get logs for Post election edit type fast formulaSummary: Post Election edit type ff triggers when we are enrolling an employee in a plan. How could I generate log ? Content (please ensure you mask any confidential inf…
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How do I close or delete Pending Action Items that suspend coverage and are past dueSummary: I have several Pending Action Items related to Enrollment & Benefit Certifications. The certifications are set up with Interim and Suspension rules. Now that th…
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Derived factor not working as expectedSummary: WE have configured compensation derived factor in eligibility profile, if employee salary is less than 155k then employee should be eligible for DCRA plan. For …
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New hires- Benefits Enrollment Date Should be March 1stHi, We had employees whose hired date is January 31. The expected coverage start date is March 1. However, our enrollment period end date is set to 31 days after event d…
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Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Getting "One or more valid dependent for the participant could not be found" error in Data loadingSummary: We are trying to load Benefits Dependent Data but facing the error of "An error occurred. To review details of the error run the HCM Data Loader Error Analysis …
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Why do we use "Continuing Benefits Type" at life event levelAt the life event level we have a continuing benefits type field. Could someone please explain why do we use this field and its significance.
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How to enable multiple assignments for benefit relationshipSummary: We are rehiring a retiree into a non benefit eligible role. Therefore, we need to change their benefit relationship assignment to their original role they retir…
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Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see … -
When does Benefits Admin Page transition to RedwoodSummary: We are testing Redwood and turned on all Profile options but noticed that the Benefits Admin page is not in redwood. Should this be the case? Content (please en…
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Two life events added on the same day is giving error.Summary: The life events are Birth/Adoption and Salary life event both effective on 3/3/2025. How to resolve the error? Error: You can't process this life event because … -
Facing a unique issue in 25A where preexisting eligbility is no longer working?Summary: Content (please ensure you mask any confidential information): So we had this requirement like this Grade A,B,C - Plan X Grade D,E,F - Plan Y Grade G,H,I - Plan…
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Can we update coverage end date for mass population?Summary: I need to update the Waive Option coverage end date for mass population via batch or other means. We end dated the plan already. Therefore, when I run a life ev… -
document type description is automatically prefixed with <p> and suffixed with </p>Summary: Updated the document type ' Enrollment Document' description to 'HOOPP Enrollment or Waiver Form' but from the self-service document of records page, the name s…
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REDWOOD UI is not showing propertly the Benefits Programs for the employeesSummary: When an employee review her benefits program on Redwood, the program is not showing the latest enrollment, no mather the filter we applied. Could this be becaus…
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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COBRA Qualifying event sample ExtractSummary: Hi I am writing a extract for benefits Strategies for COBRA Qualifying event. Does anyone have a sample extract that I can use. If not can someone share what, u…
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Is there a way to lookup audit/history details (including deletion) of person contacts?Summary: We are seeing some odd data behaviour, although we can see the history in UI, would like to see if there have been any deleted records as well. Content (please …
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How to automatically remove dependent enrollment plan when child ages 26Dear Experts Can someone let me know steps to be enabled to have a Child removed from an enrollment plan if Child ages 26. Best Regards Rafatullah bS -
Restrict New Hire life event for part timersSummary: We have a requirement, where in we do not need the 'New Hire' life event to trigger for part timer. We tried using the below formula, attached it to data change…
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Person Change Cause LIfe event FF not working as expected for ACA Eligible field updateSummary: Hi Team, We've FF developed for ACA Full time field update at the employement page using a Person change cause life event FF. The FF gets the value of ACA with …
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Prevent Duplicate Contacts - RedwoodSummary: I'm looking for a way to prevent duplicated contacts on the Redwood UI. I saw previous posts on how to do it with Autocomplete, but since converting to Redwood,…
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Unrestricted for Terminated emps FF- Need guidance on sample FF and the type of FFSummary: Termination of coverage for Unrestricted enrollments with either termination or global transfer Content (please ensure you mask any confidential information): T…
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Error Submitting while submitting ElectionsSummary: We have introduced PCP from 01/01/2025 Open enrollment for one plan. Entered PCP info during open enrollment. Now with new life event getting below error relate…
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Benefit Relationship dropdown issue in Benefits Summary Redwood PageSummary: Benefit Relationship dropdown is not working in Benefits Summary Redwood Page . Content (please ensure you mask any confidential information): Benefit Relations…
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original enrollment dateSummary: Hello! I am trying to get at the Original Enrollment Date. Currently in reporting the date shows effective when there is a change in plans or coverage levels in… -
Redwood: Unable to edit Benefit Coverage ChargesWe are implementing Redwood benefit pages, and have noticed that the option to edit Benefit Coverage Charges on a bill is not there. This option is available in responsi…