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Benefits
Discussion List
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Audit Reports - Benefits Business Objects - Dependent changesSummary: We have enabled the Benefits product in Audit Reports to be able to report on changes that employees make thru self-service. Particularly we would like to be ab… -
On Redwood page how can we modify the verbiage on Self-Service Enrollment page under ME > BenefitsSummary: We have a requirement to edit the verbiage which gets display on Self-Service enrollment page for Open Enrollment text. Change from : Your open enrollment windo…
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Redwood page : Person Benefits Balance displays for one, while for other it doesnt displayWe are facing an issue mentioned below: Consider we have two Benefits Admin 'A' and 'B'. On responsive page Person Benefits Balance LOV displays for both 'A' and 'B'. Bu…
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How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
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how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
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Benefits Plan throwing an error evaluating a life eventBusiness Requirement: We have a Benefit Plan where the EE needs to enter a deduction value while enrollment. And then for certain group of employees we need to multiply …
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Custom rejection reasons are not visible when rejecting a document attached to pending action itemSummary: While rejecting a document attached to a pending action item, client would like to see custom values. Created a extended lookup code and mapped it to one of the…
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Override the drop-down coverage valueFor the Supplemental Life plan, the coverage drop-down is configured with values from 1x Annual Salary to 5x Annual Salary. However, some of the legacy coverage values w…
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Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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Custom form and approvalSummary: We have a requirement to create a custom form for auto allowance and route it to supervisor and then to payroll department Content (please ensure you mask any c…
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send automated enrollment summary to employee at the end of enrollment windowSummary: Hi everyone, We have a client requirement to automatically send an enrollment summary to employees at the end of the enrollment window for applicable life event…
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Benefits Plan & option defaultingCan we default the Dental-Care plan options based on the selections made in the Health-Care plan. For example, if 'Employee + Spouse' is selected under Health-Care, the …
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Benefit Option Effective 01-Jan-2027: Visible During Open Enrollment Only, Not for Subsequent QLEs.Summary: Question: I need to create a new benefit option with an effective date of 01-Jan-2027. This option should be available and visible only during the Open Enrollme…
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Select benefits plan option based on another plan option during employee self-service enrollmentSummary: We have a client requirement to select benefits plan option based on another plan option as selected during employee self-service enrollment. For example - If a… -
can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t…
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DOR Flexfield value list is blankWe built a DOR where one of the Flexfield fields, DEI_ATTRIBUTE1, uses a Value Set as its list of values. This Value Set returns the health plans in which the employee i… -
Scheduled process should pick backdated termination employeesSummary: We have the Evaluate Life Event Participation process scheduled to run daily for terminations in prod. HR initiated a termination of an employee on 08/03/2026 w…
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How to Setup a carry over limit for the FSA plansSummary: We have a requirement to setup carryover of $700 along with the maximum amount for our FSA plan with the upcoming Open enrollment. However, we are not able to f… -
can we seggregate Benefits Administrator/Specialist’s access by Business UnitSummary: can we seggregate Benefits Administrator/Specialist’s access by Business Unit to ensure that each agency’s benefit programs, plans, rate tables, etc. are access…
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How to change the Benefits ESS landing page UI text in redwood?Summary: How to change the text marked in the below screenshot. The customer wants the following changes 'Your Benefits' text to 'Life Insurance' 'Your enrollment window…
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How to get Payroll Balance value in the Benefits Fast FormulaSummary: How to get Payroll Balance value in the Benefits Fast Formula Content (please ensure you mask any confidential information): I am writing the Rate Value Calcula… -
How to display due date for uploading document for pending action for dependent verification in ESS?Summary: On admin pages under Benefits Summary, pending actions are displayed with due dates. However, self service pages (Me → Benefits → Pending action section). Is th…
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Redwood Benefit Self Service Enrollment for Journey Application TaskHello - Has anyone heard whether an upcoming release will allow us to add a Journey Application Task or Embedded Application Task for Benefits Self Service Enrollment ? …
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how to enable to seeded notification to Benefits Admin to alert them for All Life EventsSummary: We have a requirement how to enable to seeded notification to Benefits Admin to alert them for All Life Events Content (please ensure you mask any confidential …
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Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax CarSummary Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax Cards to new Assignment/Payroll RelationshipContent We are a Glo… -
I am getting error while processing new hire life eventgetting error - CloseThere was a problem evaluating benefits eligibility for this person. Try backing out the life event and reprocess it. If that doesn't work, review t…