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Benefits
Discussion List
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Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use? -
Benefit Pending ActionsIs there a way to set up a filter under the Benefit Pending Actions to send to just one employee as a test? Instead of sending to all that have a pending action? Thanks! -
Need to hide support tab from ME ->Benefits employee login pageSummary: Need to hide support tab from ME ->Benefits employee login page. When we tried to hide the support tab, we were not able to achieve it through VBCS. We wanted t…
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Trying to access new Benefits Activity Centre - getting errorSummary: Getting this error when trying to access the new 25B Benefits Activity Centre in our lower environment for testing: Oracle Search Cloud Service isn't enabled. A…
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Open enrollment eoi setup for supplemental lifeSummary: EOI setup in Open enrollment for supplemental employee insurance plan Content (please ensure you mask any confidential information): We have a below requirement…
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Validation for country,gender,dob,tobacco not working for people to cover page creatre new contact, tobacco , dob , gender are not even working , . last one - national identifier is working weirdly , not allowing us to create contact even if i provide value to nation…
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Error while trying to evaluate the life eventSummary: Hello community, There is an employee who got rehired as of 27/04/2025. The assignment is created for the same. The user have added the New Hire life event in t…
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"Enroll in Benefits that matter to you" page takes 3 + Minutes to Load in RedwoodSummary: From Self-Service Enrollment, when we select the section called 'Enroll in Benefits that matter to you', the section takes 3+ minutes to load before the option … -
Missing Actions on Benefits SummarySummary: I enabled Benefits Activity Center and noticed that when I go to an employee's Benefits Summary, Document Records, Compensation Info, & Employment Info is missi…
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Redwood UI - Flex credit not visible in Benefits ESSHello For benefit programs where there are flex credits, the previous UI displayed the Credits and the costs at the top of the page. With the new UI, the only thing that… -
How do you know what benefit event is triggered from an action reason?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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QLE coverage end dateSummary: When an employee is hired in Oracle their benefits coverage correctly begins on the same date. When an employee is terminated in Oracle their benefits coverage … -
Redwood 25A Benefits AdministrationSummary: 25A: We hv enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details configuration pa…
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the…
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Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.… -
Report of all person benefit balancesSummary: Is there a way I can pull all person benefit balances from inception to future a report? When I use OTBI, I only got the balances that were in effect TODAY, but…
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Change Beneficiary Life Event Removes DependentsWhen a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed. Example: Associate has Medical, Dental, an… -
Rates not getting updated based on Age changed for optional plansSummary: Hi, We have two optional plans for which the rates are based on age of the employee. If the employee moves to a different age band, then their premiums will be …
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Error when evaluating termination event : BEN-990951Summary: Hello, We are facing this error when trying to process Termination event for a few employees "The procedure encountered an error while calculating the service d…
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Benefits plan voluntary deductions are not flowing through Payroll automaticallyHello Team, We have the Benefits plans setup for Health, Dental, Life and Pension, the rates are also configured to include the payroll element entries (deduction) and w…
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Open enrollment is processing for all Benefit ProgramsSummary: We have 2 Benefit programs with same Year periods. I had setup Open event for both programs under Benefit Programs —> Scheduled —> Open. When i run Evlaute sche…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2… -
Benefit Certifications to Document of RecordCan we directly process Benefits dependent certifications into Document of Record or can we open an action item in such a way thaT users directly upload the document in …
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Carry Forward/Default HSA Coverage Amount using Default Enrollment FormulaHi, We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Termination. We are curren…
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Redwood Benefits Self-Service - Hide Program in dropdownSummary: Hi, as we are close to rolling out Redwood for Benefits, is there a way to: #1 Hide a Program in the drop down on the associate's benefits self-service page? We…
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Redwood Experience - Benefits - Enroll now Button appears in Self Service pagesSummary: Enroll now Button appears in Self Service pages even when no benefits elections to made for an employee or there is no life events in unprocessed state . Can we…
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Unrestricted processing limited to only once in a daySummary: We have a case where emp enter the Self service flow and enrolls in a unrestricted plan which has dependent designation as well. Later on the same day , he adds…