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Benefits
Discussion List
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . … -
I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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Issue with Collapsing RulesSummary: We have 4 life event configured and created a o void the 3 and keep only New Hire life event but with new Hire we are still getting 4 life event triggered Conte…
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How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme… -
How to handle FSA deduction for remaining paychecks upon return to work from leave.Summary: When participant went on leave of absence , and there is no payroll deduction as they are payroll -ineligible. when they return from leave of absence how to han…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Guranteed amount should show till the proof of good health apporovedHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
Dependent age out fast formula issueSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.…
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Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the … -
Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Unable to Hide view report and print button in Selfservice enrollment pageUnable to Hide view report and Print button in Self service enrollment page —>View report button from —>Under Enroll in Benefits that matters you click View enrollments …
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How to handle leaves in BenefitsHello Team, We have requirement to handle Benefits enrollments when employee is on leave. For eg. Caregiver leave, coverage for the existing plans should continue upto 1…
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HSA Rates limitationIn the HSA plan, the IRS limit is $4,800. If a user has already contributed $150 and attempts to enter $4,800 again, the system still accepts the value. Can we enforce a…
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To calculate the number of months for refund when employee is terminated in between Policy period.Summary: We have configured Employee and dependent premium to be paid Annually for the policy term period from 1st Jan to 31st December. If employee is terminated in bet…
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can we have different rates for different legal entities in the same Plan?Summary: Can the system be set up so that we can have different rates for different legal entities in the same Plan? Example: Employee A works at Legal Entity A, has an … -
How to load termination Life events through HSDL ?Summary: Content (please ensure you mask any confidential information): We are in the process of loading the New Hires and Terminations that happened post the conversion…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Can we make an employee inactive based on a Date DFF instead of Actual Termination DateSummary: We have a requirement where we have a DFF(HR Approved Date) in the Resignation/Termination page and the requirement is the employee has to go inactive on the HR…
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How to make Disability Type and Disability Status field editable only by benefit adminSummary: We have a requirement to make Disability Type and Disability Status field in 'Additional Info Section' editable only by benefit admins and non editable to emplo…
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How to Update field 'Plan' name in 'Additional Info Section' of contact in people to cover sectionWe have a requirement to rename the plan field in 'Additional Info Section' of contact in people to cover section. Earlier we used structure in sandbox(using edit page),…