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Benefits
Discussion List
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How to automatically remove dependent enrollment plan when child ages 26Dear Experts Can someone let me know steps to be enabled to have a Child removed from an enrollment plan if Child ages 26. Best Regards Rafatullah bS -
Restrict New Hire life event for part timersSummary: We have a requirement, where in we do not need the 'New Hire' life event to trigger for part timer. We tried using the below formula, attached it to data change… -
Person Change Cause LIfe event FF not working as expected for ACA Eligible field updateSummary: Hi Team, We've FF developed for ACA Full time field update at the employement page using a Person change cause life event FF. The FF gets the value of ACA with …
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Prevent Duplicate Contacts - RedwoodSummary: I'm looking for a way to prevent duplicated contacts on the Redwood UI. I saw previous posts on how to do it with Autocomplete, but since converting to Redwood,…
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Unrestricted for Terminated emps FF- Need guidance on sample FF and the type of FFSummary: Termination of coverage for Unrestricted enrollments with either termination or global transfer Content (please ensure you mask any confidential information): T…
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Error Submitting while submitting ElectionsSummary: We have introduced PCP from 01/01/2025 Open enrollment for one plan. Entered PCP info during open enrollment. Now with new life event getting below error relate…
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Benefit Relationship dropdown issue in Benefits Summary Redwood PageSummary: Benefit Relationship dropdown is not working in Benefits Summary Redwood Page . Content (please ensure you mask any confidential information): Benefit Relations…
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original enrollment dateSummary: Hello! I am trying to get at the Original Enrollment Date. Currently in reporting the date shows effective when there is a change in plans or coverage levels in… -
Redwood: Unable to edit Benefit Coverage ChargesWe are implementing Redwood benefit pages, and have noticed that the option to edit Benefit Coverage Charges on a bill is not there. This option is available in responsi…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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Short Term Disability Coverage Amount is showing $0 for High Wage EarnersHey there! We have noticed that our employees making $350,000 or more are showing $0 for the coverage amount under the Short-Term Disability plan in benefits summary. Th… -
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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accessing benefits of terminated employeesSummary: in benefits service center - i cannot access benefits of terminated employees Content (please ensure you mask any confidential information): is there some confi…
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After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the… -
Benefit relationship does not get updated when assignment changesSummary: Hi, We have this recurring issue where when employee has different assignments that if they have temporary assigments (Primary Flay = Y) , the benefit relations…
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Coverage End Date for Rehire within 30 days of TerminationSetup: Currently, we have setup termination life event which when processed ends all the coverages for the employee 1 day prior to the life event processed date except f…
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Person Change Fast Formula Causes Incorrect Life Event to TriggerSummary: Client wants the appropriate life event to trigger when employees 'Full Time or Part Time' field is updated from part-time to full-time and from full-time to pa…
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Benefits Close enrollment and Reevaluate Designee Eligibility process behaviourSummary: Persons are getting processed even though the life events are not closed (Close Enrollment Process) or Loss of Eligibility LE is not assigned to dependents Cont…
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Kick starting oracle delivered benefits process using SOAPSummary: Need guidance on how to kick start oracle delivered scheduled Process using SOAP. Example: "Assign Corrective Potential Life Event" is a Benefit schedule proces…
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ESS Benefits Personalizations - Nonredwood pageWe did customize New Contact page under People to Cover tab and turned off disability type and status and tobacco use. Fields were not displaying until 25A patch. Post-2… -
Request for process to create and evaluate life event for those employees coming on the vendor fileSummary: Customer has an Inbound integration requirement where they must load participant enrollments for GUL plans for those employees coming on the vendor inbound file…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
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Error "Autocompletion failed" when using search in Benefits Service CenterSummary: Navigate to Benefits Administration > Enrollments > Search Person If we type the name/ID in and accurately select the record, we do not have any problems. Howev… -
What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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Unable to schedule process to insert Unrestricted Life Event for Retro TerminationI faced an issue in end dating the Unrestricted enrollments by inserting Unrestricted life event after termination for which we have created a custom lookup type - 'BEN_…
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Change Beneficiaries page is not working in BenefitsSummary: The change beneficiaries page through Employee's screen is not working. We are only seeing a blank screen when opening the Change beneficiaries page.
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Fast Formula: ESS_LOG_WRITES NOT WORKING in Evaluate Formula and Eligibility ProfileSummary: Hi Experts, I am creating Benefits Person Selection Fast Formula, however my logs are not displaying, is there other way around to check the logs? Content (plea…
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How can we add unrestricted LE by using the scheduled processes for retro Term.Summary: The issue is Our business has retro Termination dates (example - 1 week before terminations). How can we add unrestricted life events on the day of termination …
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Update notification messageSummary: We need to update the wording within our life event notifications to state “navigate to Me > Benefits > Click here to enroll.” We updated the wording on the but…