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Benefits
Discussion List
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Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign… -
Benefits quick action text is updating payroll quick action?Summary: Benefits quick action text is updating payroll quick action? Please assist. Attached documents for reference. Content (please ensure you mask any confidential i…
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Employee dropped from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 yearsSummary: Employee coverage is getting dropped fully from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 years. This is happening once the child is r…
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Is there any way to override benefit billing amountSummary: When Benefit billing process is run for the person who are on leave of absence , the amount is populated in Billing tab under enrollment Business wants to overr…
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How to make SSN,DOB and Gender Mandatory if the employee is adding Spouse/Child as their Dependant.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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Seeded Audit report unable to view audit data for Employee Enrollment relatedSummary: Hi Team, I have enabled the audit report for Benefits, I can able to view data for Potential life events, evaluate life events audit data but I am unable to vie…
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Redwood Self Reported Life event - Report or area administrator can see LE to approveSummary: We know that alerts can be set up to notify benefits administrators when a self-reported life event is submitted. However, with high volumes, these alerts can s…
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How to restrict benefit access in Enrollment AreaHi, We want to give Benefit Enrollment area access to payroll people where they will add 'Benefit Group' to the employee. When I am trying to do the same either it is no…
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Fast Formula for Child Dependent Coverage RatesSummary: I’m currently working on a project for a client who has specific coverage rates based on the selection of dependents, which include children and a spouse. I wou…
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Benefits Open Enrollment Window closes before midnight (12) ESTSummary: Benefits Open Enrollment window was 11/1/2024 to 11/20/2024. But every year the window closes around 5 PM EST instead of 12 AM EST (midnight - which is expected… -
"Enroll" button is not showing for newly created life eventSummary: I have created a new explicit 'Benefit Admin' and attached the life event to the program. I have also set the rules as follows: Enrollment code: Current - Keep …
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Employee's coverage is being reported one month early on the 1095-C ACA ReportSummary: If an employee's coverage is showing up as being reported one month early on the 1095-C ACA Report in Oracle HCM Cloud. What is the cause? Benefit Plan Year - 1…
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→…
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unable to delete benefits option in the planWe are currently looking to change the coverage starting from 2025. At present, we have coverage associated with the existing plan, but no rates available. I would like …
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Which Redwood features are going to be mandatory starting 25A & 25B in the Benefits ModuleWhich Redwood features are going to be mandatory starting 25A & 25B in the Benefits Module.
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DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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New Hire Life Event should be detected only for full timersSummary: We have a requirement wherein the new hire life event should only be detected for Full Time employees that are hired in the system and should not be detected fo…
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The New Hire coverage start date formula is giving error on evaluationSummary: We have a requirement where the coverage for part timers should start after 1 year through New Hire life event. We tried to achieve it using the below formula b…
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y…
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How to Suspend a Plan and Generate a Pending Action After Changes to Life Insurance Beneficiaries?I have a process for a client's life insurance where, when making any changes to the beneficiaries, such as: adding a new beneficiary, redistributing percentages, or rem… -
Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…
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Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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Open enrollment life event ended the election and throws error though the person is eligibleOpen ernollment life event has ended the election for one person and throws electable choice error but I understand that usually if person fails the eligibility this err…
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BenefitSummary: Hello, I hope someone can help me; we have this Benefit Plan that we have updated and created a new option which is 250K. Now it is working properly during open… -
How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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Display Employer's Annual Cost on ESS and BSCSummary: Our Customer wants to see the Employer's Annual Amount on the Enrollment Page while making elections. For Example, when there is a New Hire life event evaluated…
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How to trigger a person changes life event when assignment category changesSummary: Person Changes Cause Life Event - When a person's assignment category changes from part-time to full-time, the event should be triggered automatically. Table Na…
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Is there a way to extract a list of all of the Participant Eligibility Profiles we have?Summary: We have numerous Benefits Eligibility Profiles being used our system and was wondering if there is a report in BI that could list them all, including the criter…