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Benefits
Discussion List
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post-election edits FF for Beneficiary Designation in Basic Life and Voluntary Employee Life |urgentSummary: Here’s a summary of our scenario and challenges: Objective: Validate and ensure alignment of beneficiary percentages across related plans.Challenge: We are faci… -
Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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Fast Formula Error: Value exceeded the allowable range (for evaluating life event)Summary: Hello, We are getting the following error message "Formula MTW_BENEFITS_DATE, line 37, an arithmetic, string, or conversion error occurred. (FF-1605000) The val…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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How to inactivate/end-date a benefits plan and potentially disenroll enrolled employeesSummary: For our 2024 Open Enrollment event, we wanted to take advantage of our high employee participation to capture employee Correspondence Language data. What we did…
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Redwood 24D: Hide Change Beneficiaries quick action via structure personalizationHow to hide Redwood Change Beneficiaries quick action via structure personalization. Review Employee Resources, Temporary ID card are being hidden from structure persona… -
Redwood: VBS Personalization in Family & Emergency Contacts not reflected in Before you enroll pageRedwood: Visual Builder Studio Personalization in Family & Emergency Contacts not reflected in Before you enroll page
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
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Is guided journeys supported for Benefits Redwood pages?Is guided journeys supported for Benefits Redwood pages?
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Prevention of accidental backout of Life Events.Summary: Hello Experts, we had an issue where a user was trying to backout Open enrollment for few employees but missed to give the person selection Fast Formula resulti…
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How to prevent Open enrollment backout for all employeesSummary: How can we control Open Enrollment from being backed out accidentally for all employees? Are there any System Profile options that will control backout of Life …
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HSA Plan SetupHello Team, Employee contribution for HSA is $3,550 and Employer contribution is $750. Employee gets an opportunity to enter the employee contribution. How to setup the …
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Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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plans are not visible to enrollSummary: After evaluating any LE or OE window i cannot see any plans while enrolling in them only one plan type is visible rest all are not there. I don't understand wha… -
Redwood: How to rename Self-Service Enrollment quick action?Redwood: How to rename Self-Service Enrollment quick action under Me > Quick Actions > Show More > Benefits? I tried to achieve this via Structure personalization, but S…
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coverage amount is missingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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FSA deduction not changing with life event post OESummary: A group of employees are moving from semi-monthly to bi-weekly payroll effective 1/1/25. However, that change wasn't completed in HR until after Open Enrollment… -
Dependent Eligibility for child > 26 is not workingSummary: Dependent Eligibility for child > 26 is not working We have 2 dependent profiles Dep Child > 26, Dep Disabled Child to restrict child > 26 not to appear in depe…
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Redwood: How to hide attributes in My contacts > New contact under Before you enrollSummary: Redwood: How to hide attributes in My contacts > New contact under Before you enroll. Example: We need to hide From Date and To Date from Phone details, Email d…
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Redwood: How to hide sections in My contacts > New contact under Before you enrollRedwood: How to hide sections in My contacts > New contact under Me > Benefits > Before you enroll We want to hide sections like Citizenship, Passports, Visas and permit…
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Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page?Summary: Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page? Content (please ensure you mask any confidential information): Version (include …
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Redwood: How to change My Benefits Background imageRedwood: How to change My Benefits Background image?
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After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i…
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Payroll advisor fuel rates from HMRCSummary: If Finance module is amending the advisory fuel rates, do we need to make any changes in the P11D module for it to be picked in P11D? Content (please ensure you…
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Pension Administration implementation in HCM benefits ( legacy in People Soft)Summary: We are looking forward to implement Pension Administration (like Peoplesoft) in HCM Benefits module. Would like to hear if anyone has implemented this in HCM Be…
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Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E…
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Life event is getting processed and closed.Summary: After adding the fast formula in the participant eligibility profile, once the life event is triggered and evaluated, the life event is automatically processed …
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With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
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How to get dependent name in benefits postelection fast formula **URGENT**Summary: I have a requirement where a postelection edit fast formula throw an error when an employee and spouse/ dependent partner working in the same organization enrol…