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Benefits
Discussion List
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Benefits questionDraft -
You can't close this life event because a primary beneficiary wasn't designatedSummary: Getting an close enrollment error while trying to close Open enrollment '' You can't close this life event because a primary beneficiary wasn't designated to th…
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Redwood benefits - Enrollment summary is not showing all plans.Summary: We started with redwood testing for the benefits module and have a few issues Under the Self-service benefits summary I cannot see all plans. Why do we see two … -
Personal Contribution Approval HistorySummary: An employee had submitted an ICP request. After approval, it was noticed the details were not updated in the corresponding element entry. So we checked the tran…
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Beneficiary configurationSummary: Hi Experts, I am currently working with Oracle SR but did not manage to find the configuration they are trying to find. I already provided the configuration in …
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'Evaluate Unrestricted Life Event ' triggers accidentally with the person selection formulaI am currenly using a person selection fast formula for the process 'Evaluate Unrestricted Life Event', the process is scheduled to run daily . The process log returns '…
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Business unit transfer life event triggering instead of new hire life event in BenefitsSummary: Hi Team, "When I hire a new employee in the application, it should trigger the 'New Hire' life event under Potential Life Events. However, instead of triggering…
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Redwood - how to hide Document of records QA in Benefits Self service (overview) pageSummary: Hello, I have two questions in this page what is the best way to achieve the below requirement in redwood pages How to hide DOR Document of records Quick action…
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To make communication section a requirementSummary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C… -
How to retain the plan, when new life event triggers?Summary: I have to retain the benefit plans elected by employee, when new life event triggers. Currently when new life event triggers old selected plans are erased. Plea… -
For global transfer, How to automatically close enrollment when new life event occursWhen the employee has undergone a global transfer, the life event with the earlier legal entity is expected to close automatically. Is it possible through any logic. Can…
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
Automating the Removal of Contacts Who Were Dependents on a Benefit Plan in Oracle Cloud Fusion HCMIs there an automated way to remove or deactivate contacts who were dependents on a benefit plan in Oracle Cloud Fusion HCM after they no longer qualify (e.g., due to ag…
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Dependent age out Default enrolment formula - Error during evaluationSummary: We are receiving an error while evaluating the Dependent age out QLE that is tied to a default enrolment FF (attached) - You need to select more options to enro…
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Getting an error while deleting the Family and Emergency contactsHi Team, We tried to delete the family and emergency contacts but facing the following benefits error. To resolve this, we followed the steps outlined in the document(Do… -
Insurance Benefits Claims through insurance vendorSummary: This is to identify the submitted claims requests and available balance Content (please ensure you mask any confidential information): My client wants to see th… -
Beneficiary self designation also shows other contact typesSummary: Hi, For one of the plans, we want the employee to be the beneficiary and hence we selected the below option 'Allow self to be designated as beneficiary'. Howeve…
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How to restrict age change life event to not open the enrollment opportunitySummary: Hi, I do not want Age change life event to open enrolment opportunity when evaluated , it should be processed and closed. I put the restriction at program level…
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Medical benefit ending when employee terminates rather than the end of the monthSummary: Our medical plan is ending on the day the employee changes status from FT to PT rather than at the end of the month. I've checked all the screens but can't see …
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how to add element entry menu in benefit summary pageSummary: Can anyone please let me know how to add element entries, personal info,contact info menu on benefits summary page Content (please ensure you mask any confident…
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EMPLOYEE SUPPLEMENTAL AND SPOUSE SUPPLEMENTAL - Suspended StatusHi Team, Good day. We had this issue about Employee and Spouse Supplemental. The guaranteed amount for Employee is$200,000 and $40.000 for Spouse. The employee initial e…
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Employee not able to enroll through ESS in Open eventSummary: An employee is not able to make enrollments through open window. When we login as a Benefit Administration we are able to make benefit enrollments but when the …
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benefit relationship not appearing on the left for employeesSummary: Content (please ensure you mask any confidential information): Hi, We are trying to add benefit life events to employee manually, however we arent able to find … -
How to assign benefits life event to bulk employeeSummary: Content (please ensure you mask any confidential information): Hi, We are implementing benefits newly, we have created new life events for new hires however now…
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Rate calculation FF based on the number of Dependents selected isnt working as intended?Summary: Content (please ensure you mask any confidential information): So our client has a requirement where the Family plan rates are calculated based on the number of…
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Benefit Rate should not be shown to employeesSummary: Hi, We have a requirement where we have imputed earning and rates , both of them are employer paid, however, we dont want to show the rates to employees. I trie…
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End Dated Coverage Still Showing on HCM ExtractSummary: Hi there. We've had to recently end date coverage for a few folks. These are exceptions of individuals who should've lost coverage long ago but were just recent…
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value or the rate isnt populating in the topSummary: Content (please ensure you mask any confidential information): Hi, When we click on the rate as attached the screenshot , the value should populate in the per p…
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Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AORSummary: Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AOR configured for Approvals / notifications Can we make the need…
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Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…