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Benefits
Discussion List
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Can we have User-Defined Criteria for Contract TypeSummary: We have a requirement where we need the eligibility profile based on employee's contract type. Can any expert here please advise what is the corresponding Colum… -
Missing People to Cover under "Change Beneficiaries" based on dateSummary: Hi Experts, I have this scenario where I add Friend 1 using 01/01/2024 and Friend 2 using 08/26/2024 as relationship date as EMPLOYEE via ME tab. then I have to…
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O/E start and end date on make changes screenSummary:Change start and end dates for O/E benefits. Content (please ensure you mask any confidential information):Hello, I need to update the OE start and end dates whe… -
Issue with Interim rule not working correctlySummary: Hi, We have a scenario where employee selects above 50k coverage , the plan should be suspended, and in the interim period the current coverage/rate continues t…
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New plan not showing up for OE event but appears on other eventsSummary: I have setup a new plan with effective date 1/1/1951 AND added it to my benefits program with an effective date of 1/1/2025.i can see the new plan if i do a tes…
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Configuring Plan Type Grouping display is check marked but does not display while enrollmentSummary: Configuring Plan Type Grouping display is check marked but does not display while enrollment after making every other plan under that Plan type unchecked for vi…
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Dependent certificate - birth certificate is not showing up for approval to benefit administratorSummary: Hi, We have an issue where Birth certificate is not showing up as pending approval for benefit administrator even though the birth certificate is uploaded by th…
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Can employee provide dependent certificate before enrolling into the planSummary: Hi, We have an requirement where employees should be able to provide dependent certificates such as birth certificate, marriage certificate etc. before they enr…
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System should ask for certification when the option is changedSummary: Hi, We have a requirement that when employee enrolls into the plan , option A first time , system should ask for 'Proof of external coverage'. At a later time, …
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Benefit summary dashboard does not show correct view of the summarySummary: Hi, I have one employee with document pending approval However, when the number is clicked then the person does not show up Thanks, N Content (please ensure you…
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Not able to find 'Evidence of Insurability' in the document upoadSummary: Hi, i am not able to find 'Evidence of Insurability' in the document upload. I have tried to relabel proof of other coverage to Evidence of insurability but sti…
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Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.…
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How to hide Confirmation message in confirmation pageWe have a business requirement to hide the red-marked box on the confirmation page. We attempted to achieve this using Page Composer, but it affected other modules, and … -
Not able to add configuration for designate dependents at program level in BenefitsWe are trying to configure designation requirements at program level but are getting this error. "Designation requirements can't be specified because the dependent desig…
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Need to create dashboard in Benefits Evaluation and Reporting page for managing action itemsHi, Need help in creating dashboard in Evaluation and Reporting page for managing action items. Using this dashboard, we would like to manage the pending action item bas…
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Scheduled Processes - BenefitHello Team, We have scenario wherein 9 employees Status in the Benefit are still Started even though the Enrollment is already closed. But the status are still "Enrollme…
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how can i as a employee report data change for marriage from Me tabSummary: want to trigger marriage life event for marriage as data change instead of reporting LE how to do that ?
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How to provide enrolment access only for admin and not employee for few plansIs there any way to restrict employees access to benefit enrollments for few plans. The access to be only given for administrator for such plans. For other plans, the ac… -
Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Not able to upload documents from pending actionsSummary: Hi, I am not getting the option to load the 'Proof of external coverage' from pending actions. The 'Proof of external coverage' document type is configured. Doe…
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How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Retro event backouts the future eventSummary: is this the expected functionality or new enhancement in benefits to backout the future event if we try to evaluate a life event in past date. Have not seen thi…
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contextual journey for benefitsSummary: Hello you all. Our client have requested to create a context journeys for benefits, related to "Family and Emergency Contact - Action". In Brazil we use this ac… -
Post election edit formula type not getting beneficiaries detailsHello Every One, I am facing an issue where i need to fetch get beneficiaries details. Employee is getting enrolled into a plan where he need to provide beneficiaries. I…
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Pending actions like Dependent Designation and Document upload is not shown while LE enrollmentPending Actions don't show up while employee is enrolling in benefits. Only when employee navigates to Pending actions these are shown. Also there is no notifications or…
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Benefits with contextual journeySummary: Hello you all. Our client have requested to create a context journeys for benefits, related to "Family and Emergency Contact - Action". In Brazil we use this ac…
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Does "Assign and Update Benefits Relationships" executes Refresh as well ?Dear Experts, we have seen that even after executing "Assign and Update Benefits Relationships" process. we can still that there are active benefit relationships tagged …
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Default Cost Profile - AccountWe currently have one of our benefit reimbursements that will cost to an account that essentially is a catch-all account for us when the total percentage doesn't add up … -
Enrollment period for life events - Best practice and impactsSummary: Hi, Our client wants to have 7 day period for enrolment for all life events except hire such as add/drop coverage, marital status, assignment category, union ch…
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Open Enrollment - Date Question - Enter OE for Test PurposesSummary: @Aurora_Adams Any help is appreciated. I have created an Open Life Event in our Test environment for the following Dates 11/4/24-11/27/24. I am attempting to ad…