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Benefits
Discussion List
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how to check SQL query & mandatory context to be set for a given DBIMany a times we need to do a cumbersome exercise to print logs and find out whether DBI is working and returning any value. It would be a great help if anyone could guid… -
In Benefits Employee is having other employee as people to cover.Summary: Requirement-for cases where the employee is covering another employee as a contact that employee's person number to be added to the contact page. Navigation- Be…
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Beneficiary designation using HSDL is not working when Beneficiary percentage added for person selfSummary: Uploading Beneficiary designation using HSDL is not working when Beneficiary percentage added for self Content : We are trying to upload Benefits enrollment usi…
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How is the "Change Benefits Elections" button configured from Benefits ESS?When the Open scheduled event is triggered, the employee sees the following from Benefit ESS. Then the Change Benefits Elections is selected, and the employee is able to… -
Unable to view Enroll Button on Benefits Summary Redwood pageSummary: After evaluating a potential life event, the life event shows under evaluated life events, and shows the amount of days available for enrollment, however the En…
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Load benefit rates with HSDLSummary:Loading benefit rates with HSDL Content (please ensure you mask any confidential information):Hello, I am wanting to load the standard and variable rates this ye… -
Plan Year Periods selected for New plan incorrectlySummary: Four New plans were created for our Open enrollment year (7/1/24 - 6/30/25) with a calendar year period. All other plans were previously created with a fiscal y…
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Life Event condition not getting evaluated in Fast FormulaCreated the Plan with option spouse and Child, Validation for the addition of spouse and child vary as per the life event. Example :- For life event marriage and Child E…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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How to upload an Image before adding it to Benefits > Review Employee ResourcesHi Experts, Need help with adding an image in Review Employee Resources tile. I am following this document. But unable to figure out the extract steps to upload the imag… -
How to associate enrollment data to Temp id card pageSummary: I have logged in as an employee, and can see the Temp ID card tile under " Me" However, when I click on the tile, there is no data being displayed. Content (ple…
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Automate Dependants over 26yrs aging outSummary: Hi When the dependent turn 26 they age out, they are no more eligible as dependent. How to automate the fall out of dependant? Content (please ensure you mask a…
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Pending Action Item Prevents Another Life Event from ProcessingSummary: We have Pending Action Items set up for Dependent Designation and EOI. If there is an open Pending Action Item, we are unable to process another life event even…
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Renaming the label "Covered by another plan"Summary: How can we rename the change "Covered by another plan" and Personal Info under Me ⇒Benefits ⇒Before you Enroll" We want to change "Covered by another plan" to s…
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Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe… -
once enrollment is submitted , employee shouldnt be able to edit itSummary: Content (please ensure you mask any confidential information): Hi, Basically once an employee enrolls the benefits it shouldn't allow him/her to edit the enroll… -
can we sent notification/alert to Hr once an employee edits the submitted enrollmentSummary: Content (please ensure you mask any confidential information): Hello, Can we send updates in form of notification/alert to the HR once the employee who has alre…
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How to automatically de-enroll dependent whose date of death has been populated ?Summary: Hi, We've a requirement when an employee populates the "Date of Death" field for a dependent, a life event should automatically trigger and the dependent should…
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Unable to evaluate Benefits Life events due to fast formula error (ORA-56720)We are unable to evaluate Benefits Life events due to fast formula error (Oracle error 56720 occurred (FF-1605036)). When we are trying to evaluate any life event for an…
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Benefits Balanced page not changed to Redwood.Summary: Hello Team, after configured all the steps (Profile values and privileges) the benefits groups page was not changed to Redwood. What is the reason? Content (ple…
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can we customize text in benefits pageSummary: Content (please ensure you mask any confidential information): Hello, how can we add and edit text to the blue information box on the Before You Enroll page (Me…
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can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t…
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Life events are being unprocessedSummary: Life events are being unprocessed when making backdated changes that overlap with previously processed events. Can we adjust the configuration to prevent this? …
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Dependent Name Change not being picked up in extractSummary: In Benefits, we have a Domestic Partner with coverage as of 1/1/2024. This person gets married on 6/5/2024. Since our benefits begin at the beginning of the mon…
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How to hide Secondary Rates on Benefits Self Service ??As implementation guide, we unselect 'Display' checkbox against Secondary Rate in the task "Self Service Groping Display" We raised SR with Oracle and they told us that …
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Newly created benefit plan effective from 1.1.2025 does not appear for open enrollmentSummary: Newly created benefit plan effective from 1.1.2025 does not appear for open enrollment but it does appear for other life events on 1.1.2025. Content (please ens…
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benefit relationship not getting automatically for any employee even when we have createdSummary: Content (please ensure you mask any confidential information): Hello, every time we try to evaluate the life event of employee, we dont see the befit relationsh…
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while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv…
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What is the difference between Dependant and beneficiaries?Summary: Hi, What is the difference between Dependent and beneficiaries? Could anyone give real time example? Content (please ensure you mask any confidential informatio…
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Payroll Deduction after the Termination dateHI Community, I have an issue where an employee was terminated on 07/22 they can use that benefits until 07/31. The Elements are end dated on 07/31 per the termination d…