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Benefits
Discussion List
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Unable to cancel work relationships for transfer/ rehireHi, We are unable to cancel work relationships for transfer/ rehire due to Benefit Life event of previous assignment. Until we backout all the life events attached to th… -
Temporary ID Card Page is unavailable when enabled Benefits Redwood pagesSummary: Temporary ID Card Page is unavailable when enabled Benefits Redwood pages Content (please ensure you mask any confidential information): Version (include the ve… -
How can i create a custom alert when an Employee has a New Hire Life Event open?Summary: Content (please ensure you mask any confidential information): Our clients want to send Employees reminders when they have an Open Life event like "New Hire". I…
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Expand Benefit Self Service Plan Options and InformationEmployee goes into Benefits Module > Clicks to Start Enrollment or Make Changes > Clicks onto a Benefits Plan or Program > Information and options are automatically mini…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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End to End Implementation document - US benefitsSummary: Hi Everyone! Is there any custom documentation to implement US benefits end to end ?. If yes, requesting you to share. Thanks in advance! Version (include the v…
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Is is possible to Limit the Benefit Retro deduction amount to some $.Hi , We have retro enabled for benefit element with which the retro deduction is happening appropriately, now we have to limit the deduction amount to $30 for medical if…
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is it possible to allow a life event to be selected 30 days in the past and 30 days in the future?Hi, We have requirement where customer is expecting participants to report/initiate the life event like Marriage, Birth/adoption in the future date(30 days from the syst…
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Any way possible for new rates to be effective without re-enrollmentWe have enrollment cycle running from June to July and we get new rates every next cycle. Now we know that unless the life event is processed again for employees, new ra…
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Associate New Document Type with New Certification TypeSummary: Hi, We have a requirement to associate a new document type with a benefit program certification type. We have created the document type and the Document of Reco…
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Approval on adding new contact from Before You Enroll PageHi, We've a requirement to add approvals on the Before You Enroll Benefits Self Service Tile, whenever a new contact is being created the transaction should follow an ap…
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Can we change the text of "Edit" button in enrollment page?Summary: Can we change the text of "Edit" button in enrollment page? Like make it "Enroll" instead of edit?
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how to add person number or relationship type code to beneficiariesSummary: we have a problem with few employees whose dependents has the same first name and last name. for example, Father's name and Son's name. While designating in Lif…
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Evaluate Life Event Participation Scheduling for Daily Run not processing all Life Events in timeSummary: Our daily scheduled Evaluate Life Event Participation stopped running New Hire Life events and Termination of Coverage as of last week. Content (please ensure y…
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the… -
YTD is not calculating correctlySummary: The customer has been moved from semimonthly to bi-weekly. We have FSA, HSA, DCFSA as variable rate profile and the rate frequency is monthly. The issue is that…
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Display the custom 'text' on the Enrollment page for the Specific Plans only | (Sandbox)Summary: Hi All, We have a requirement to display the 'text' on the Enrollment page for the Specific Plans only using the self service. We referred this document "https:…
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how to prevent employee from selecting supplemental life insuranceSummary: how can employee not increase limit if EOI is rejected and also he can see coverage during open enrollment but cannot increase limit Content (please ensure you …
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How to Take Multiple Benefit Options and Combine into One without losing previous elections.We have a spousal surcharge plan with 7 options (A-G). We would like to condense these options during OE for the start of 2025 to 2 options (H-I); however, we do not wan… -
How can we update the life event Occured date and status of a life eventI am trying to update the life event Occurred date from 6months of sysdate of the Potential Life events through 'Evaluate Life Event' type fast formula but it's not gett…
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Is it not possible to load both Primary and Secondary Rates using HDL ??Summary: There is no provision to provide Rate Type Code in the template Does this mean that this product is not capable of loading Primary and Secondary rates in the HD…
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When recruiting an employee, can his projected retirement bonus to be provisionedSummary: When recruiting an employee, can his projected retirement bonus to be provisioned Content (please ensure you mask any confidential information): When recruiting…
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Opted for Medicare flag in Eligibility profileSummary: We have requirements to build eligibility for employee benefits based on whether an employee is enrolled into Medicare. We created eligibility using "Opted for …
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Oracle Fusion Benefits Fast FormulaTopic - Oracle Fusion Benefits Fast Formula Requirement - We have a developed an oracle fusion benefits fast formula of type - Coverage Amount Limit for the Employee Opt…
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Report a life event tile missing under Me --> BenefitsSummary: Report a life event tile missing under Me --> Benefits post enabling benefits redwood in dev environment. How to add Report a life event tile under Me —> Benefi…
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End-dated Contact Record but Person Record for contact is still activeSummary: We have a file feed we send over to our carrier, but it was failing because a dependent was listed twice under one of the plans (with two different names but sa… -
Unable to create Life Event using REASON_CODE in PER_ALL_ASSIGNMENT_M Table for create person changeSummary: Need to create a life event using the navigation ( data change >> person change >>table name "PER_ALL_ASSIGNMENTS_M' ) for the reason_code = 'RETIREMENT' , Ther…
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Benefits billing - account receivablesSummary: Hi, Our clients would like to know that if Benefits billing is connect to Accounts receivable or atleast if Account receivable can be involved in processing of …
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Benefit enrollment not end dating on terminationSummary: We are facing an issue where the Benefit enrollments are not getting end dated for some employees but the Termination life event gets processed and closed. We t…
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How to Void Open Enrollment After a Termination EventSummary: We had Open Enrollment in early June 2024 (Event Occurred Date of July 1st 2024). After the OE window, there were a number of Terminations that caused the Open …