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Benefits
Discussion List
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Employees aren't being enrolled by batch process, but are when we reprocess the life eventSummary: The length of service temporal batch process is running and triggering the life event. The evaluate life event batch process is running and processing the life … -
Life Event Error Message Code - DescriptionsSummary: Translation of Life Event Error Message Codes Content (please ensure you mask any confidential information): I have a client asked to get a translation of Error… -
Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
Plan Copy Statistics - Foreign keys out of syncSummary: I Ran "Program Information Diagnostic Test" Found a few records under "Plan Copy Statistics - Foreign keys out of sync" section, recentrly I created a few plans… -
Open life event overrides the coverage start date that was set by a Waiting PeriodSummary: We have a plan with a six month waiting period and Coverage Start is set to be first of month following event. When we process the New Hire life event, the cove… -
Need most recently changed date only on open enrollment reportSummary: We run 2 Open Enrollment reports, one which we send to our health provider partner. During the OE period employees may change their benefits up to the deadline.… -
web address not showing up at programSummary: Hi, I have added webaddress at the program but it is not showing the link on the program when i add any life event. Could anyone advise. Thanks, N Content (plea…
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Interim rule is not working when using a Fast formula for optional plan ratesSummary: Hi, We have a Fast formula attached to the rates for optional life plan where the rate is calculated based on age, gender and smoker status. However, due to the…
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How to update HSA/FSA MaximumsLooking for direction on how to update our HSA/FSA maximums. I'm new to our company and Oracle and the person who previously owned this task is no longer around. -
BEN_PRTT_ENRT_RSLT Table doesn't get updatedSummary: Whenever we made any changes in the Benefit Enrollment Page, The data (LAST_UPDATE_DATE ,LAST_UPDATED_BY) don't get updated on the Group Medical Plan and Parent…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Redwood enablement in Oracle Cloud benefits moduleWhich are the pages supported by redwood in Benefits module. Is there any document available for the same?
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Benefits plan rate dropping to 0 when default enrollment fast formula type is usedSummary: We are having a Benefits plan with different options and a Default Enrollment type fast formula is attached to the plan. This fast formula is used to determine …
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How to get the latest file for redwood pages with profile options.Summary: Please share the path for the document. (Redwood_Pages_with_Profile_Options_for_23B_-_24C) Content (please ensure you mask any confidential information): Versio…
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Auto allocate percentage to dependentsSummary: We have a requirement where we need to auto allocate percentage to dependents. Eg. : User enters percentage allocation to dependents for pf and gratuity in EIT.…
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unable to view "benefits" tab for new hireSummary: Content (please ensure you mask any confidential information): Hello, I have hired an employee using "hire an employee' option under my client group and , now w… -
Unable to evaluate life event Birth/adoptionSummary: Unable to evaluate life event Birth/adoption with the below error. This person has more than $25 selected for HSA. Content (please ensure you mask any confident…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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Dependents data is not showing in Benefit self service pageSummary: Employee after selecting the Benefit options for the insurance plan, Under People to cover contacts are available after selecting the option like Employee+ Spou… -
A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314)Summary: Unable to process Open enrollment because of this error "A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314) If the enterprise ID o…
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Bank vacation hours from BenefitsSummary: Hi, Can an employee bank vacation hours from benefits during open enrollment from benefits? Or is there any workaround for this? Thanks, N Content (please ensur…
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SQL Query Benefits RatesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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sql for benefits ratesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Benefits Program Import ErrorHi, We are doing a multiple country program import. 3 Countries program import was successful, but while trying to import the benefits program for 4th country, the proce…
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Benefits have been closed for an employee before the 30 daysSummary: Hi Team, One of our client working on testing onboarding process and noticed that the benefits have been closed for an employee before the 30 days. Is there a w…
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The Fast Formula used in the Variable Rate is not applying the value.We are using a Fast Formula of the type "Rate Value Calculation." I applied it to a variable rate and set another Formula for the standard rate to apply different values… -
Query on Enrol in default benefits processSummary: We are seeing a particular case where one employee in the organization is receiving an error on post edit formula when the "Enrol in default benefits" is run fo…
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Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce…
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Benefit certifications - restrictionsSummary: We need to set tiers(levels) in benefit certificate restrictions – The rules should be as follows for current employees during enrollment: If an employee curren…