Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba…
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Start Here: Learning Opportunities to Get Started with Benefits AgentsNew to Benefits AI agents? Start here to explore the foundational learning opportunities that will help you understand how AI agents can transform your benefits administ… -
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Shape the Future of Benefits: Join Our Customer Feedback SessionsDear Benefits Users, We're inviting you to participate in dedicated feedback sessions where your voice will directly shape Oracle's Benefits roadmap. These focused conve…
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive…
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity …
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New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m…
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Employee vs. Dependent Coverage End DateSummary: Team member coverage ends on the event date, while dependent coverage extends an additional two weeks after the event date. Has anyone configured a scenario whe…
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Benefits Life Event summary /Dashboard Data Security returning all data even after setting up AORWe have setup AOR for our Benefits representative across different department. Its based on Department tree and while its restricting access to specific departments in b…
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Future dated benefit enrollment rates are not revised as per new rates.There is rate revision for few plans effective from 01-July-2024 .The rates are revised for persons who have existing enrollment correctly. But for persons whose enrollm…
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hide all available field/options and show only custom instructions in Redwood Me > Benefits > ReportSummary: We want to hide all available field/options and show only custom instructions in Redwood Me > Benefits > Report a Life Event Content (please ensure you mask any…
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Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and SubmitSummary: During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the…
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What is the security role needed to delete documentsSummary: We need to delete duplicate documents of records. What is the security role needed to be able to delete. Content (please ensure you mask any confidential inform…
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Benefits Waiting Period Formula Coverage Start Date IssueRequirement: Employee hired within last 10days of the month, Benefits to start first of next month after skipping immediate month. Employee hired before last 10days of t…
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Manage benefits translation data gets auto triggered and shows up in evaluation and reportingManage benefits translation data gets auto triggered and shows up in evaluation and reporting section.
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Redwood Benefits ESS questionsSummary: I have several questions about what can or cannot be done to customize Benefits ESS pages. My suspicion is that these things CAN'T be changed, and I searched th…
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Error in Benefits Enrollment LoadHello Team, We are attempting to load Benefits Enrollment through the Upload Benefits Enrollment process by creating the data within a workbook. However, we encounter th…
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Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
Beneficiaries Not Carrying Over from Option to OptionWe have an employer provided/paid Basic Life Insurance plan that is automatically enrolled to all employees. Our plan has 2 options, one for part timers and one for full… -
Remove person info, pending actions sections for Employee self serviceSummary: Remove person info, pending actions sections for Employee self service Content (please ensure you mask any confidential information): Hi, The client wants to gi…
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Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Potential issues of having open enrollment dates set up at plan and program level bothCould anyone please help me understand what are the potential issues we could encounter when we have open enrollment window set up at program and plan levels. We want ra…
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Backend tables not updated despite life events being Processed and Closed.Summary: Hello, We are encountering an issue where certain life events (such as Death, Termination, and Full-Time to Part-Time) are not being reflected in the backend ta…
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Post election edit FF for DOB and gender checkCurrently we have post election edit FF to check DOB and gender of dependents who are enrolled in medical, dental and vision. We need to display error when employee trie…
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life event for person DFF changesSummary: life event for person DFF changes Content (please ensure you mask any confidential information): Hi, The client wants to have the life event triggered when ther…
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Alerts Composer - Notification to Employee who hasn't made elections in current enrollment windowSummary: I have a request from the business to setup an Alert in Alerts Composer to trigger a Notification for anyone who "hasn't gone into their benefit enrollment wind…
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Add Benefit Relationship Button is missing in 26ASummary: After clicking on “Benefits Relationship” link the “Add Benefits Relationships” button should be present. which is missing after 26A update Anyone else facing t…
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What are the best practices for configuring and triggering Life Events?Summary: We are having issues with Life events that involve HSA and FSA elections Content (required): The elections intermittently calculate based on incorrect dates Ver… -
Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Waiting Period Rule with period start date "original date of hire" throwing an error while evaluatioSummary: Waiting Period Rule with period start date "original date of hire" throwing an error while evaluation. The requirement is that they have 3 months waiting period…
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Open enrollment HSA communicated amount calculation issueWe are processing open enrollment in physical year jul-2026. For HSA plan rates, the value passed to payroll is communicated amount and in element frequency rules, first…
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Derived Factors for 90 Day ReviewSummary Adding a length of service derived factor to a 90 day review eligibility profileContent We are in the process of building and launching a new 90 day performance …
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Is it possible to apply payments to certain plans based on the amount received in benefits billingIs it possible to apply payments to certain plans when money is received in benefits billing? Example employee has 4 plans and makes a payment, can we dictate on how the… -
ACA Implementation helpSummary: Hi All, We are in implementation phase and I’m reaching out for some guidance on setting up ACA reporting. As per requirement, employee ACA eligibility based on…
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Manually evaluating open enrollment life event is overriding the previous rate for plans.Summary: The Vision Plan rate was originally set to 7.3 effective 1/1/1951 and later updated to 10 effective 5/1/2026. However, when manually evaluating open enrollment …